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Klaben Ford Lincoln

Kent, OH

5.0
15,659 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 15,659 reviews

May 10, 2021

Mike Uzl and Christine Klaben are fantastic! Both of them worked so hard for us to get us into our new EcoSport. Thank you so much! More

by Maddiesmom7404
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Uzl II
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2021

Chris and the Klaben team worked great to get us the vehicle we wanted at the price we could afford! Thank you all for the hard work! More

by psmead62
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Moldas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roscoe Woodberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Mott
May 09, 2021

Excellent experience. Told them what I wanted, how much I had to spend and they made happen. Everyone there is very nice. They have made a customer for life. More

by Brownsfrk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2021

Could not have gone smoother. Louis and Roscoe are the best. Needless to say, I'll want to work with them in the future. Thanks guys! More

by Jhalverson1022
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roscoe Woodberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Polos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2021

He was awesome and helped me get the car I wanted. Brandon deserves a raise he helped me after I had been at ten different car lots. More

by Indyacundiff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Stahl
May 08, 2021

They changed the oil and rotated the tires. They filled the wiper washer fluid. They checked the lights. They checked the tire treads. They washed the vehicle. They changed the settings for the daytime run More

by she69wat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2021 -

Klaben Ford Lincoln responded

Good afternoon, Thank you for your feedback and positive comments/marks given. I saw you had a concern with your daytime running lights and want to reach out to provide assistance with getting these reset. I apologize for the inconvenience and think it should be a quick over the phone resolution. I was unable to pull you up in our system. Please let me know when is convenient for me to reach out. You can also text is that is better for you. Sean Bradford - (216)337-1005 - sbradford@klaben.com

May 08, 2021

This is our third time leasing with Dave Mott at Klaben. We have nothing but amazing things to say about Dave. He is always super nice and always puts us in the car we need. We will continue to see Dave for More

by sdukles1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Mott
May 08, 2021

They really put the customer first. They were in constant communication and went above and beyond!! We had an excellent experience and will definitely return. More

by Conniemllr70
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
3.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Polos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2021

Klaben Ford throughDave Mott’s excellent work h,as provided us with a 2031 Explorer. Sale, orientation and follow up have been great. Thanks Dave More

by Nczubaj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2021

Klaben has always done a nice job for us and Tim Sterling was patient and never pushy. What an easy and satisfying transaction! Thank you 😊 More

by Thegrimmfamily5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
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