Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Exceptional service from exceptional people! Klaben service department amazes me, yet again! I'm always treated with respect, their honest, and make each customer feel special and appreciated. M Klaben service department amazes me, yet again! I'm always treated with respect, their honest, and make each customer feel special and appreciated. My recent repair was totally unexpected, pricey, and disappointing. But at the end of it all, Brandon and his manager made it all work out for me, they actually cared enough to communicate with me through the entire ordeal. No one has any idea what this meant to me. I drive 120/day back and forth to work so having a car is a BIG deal, well when I needed Klaben Service Department they were right there. It was a BIG deal to them too. More
Easy lease Nice to return as third time customer and experience awesome service. Very professional and kind. Will be back for an Edge next on 2021 Thank you. Nice to return as third time customer and experience awesome service. Very professional and kind. Will be back for an Edge next on 2021 Thank you. More
Expert Service Advisors I recently had a slow tire leak repaired. The repair was diagnosed and handled in a timely manner. This is the second vehicle that my wife and I hav I recently had a slow tire leak repaired. The repair was diagnosed and handled in a timely manner. This is the second vehicle that my wife and I have purchased from Klaben Ford. We have always taken our vehicles to their service department and never been disappointed! More
great experience i will return in the future. worked with Rosco enjoyed this experience will return when I purchase next truck or suv. Thanks to all who worked on this sale and service. worked with Rosco enjoyed this experience will return when I purchase next truck or suv. Thanks to all who worked on this sale and service. More
Friendly and knowledgeable staff Always friendly and knowledgeable to make your automotive needs a pleasurable experience. Klaben has made myself, family and many of my friends statif Always friendly and knowledgeable to make your automotive needs a pleasurable experience. Klaben has made myself, family and many of my friends statified customers time and time again. Thanks You More
Great Experience - Highly Recommend This is the 5th car I have leased through Klaben with Dave Mott. He is a first rate salesman. Honest and Fair. He was extremely helpful in finding This is the 5th car I have leased through Klaben with Dave Mott. He is a first rate salesman. Honest and Fair. He was extremely helpful in finding the right car and features based on my budget and car needs. Jen Bowen was a pleasure to work with and we walk through the finance process. Overall a great experience from beginning to end. Highly recommend! More
Another great service experience at Klaben Great service, communication, attention to detail. This is what I expect from Klaben Service and this is what I get, always. I wouldn't take my Lincol Great service, communication, attention to detail. This is what I expect from Klaben Service and this is what I get, always. I wouldn't take my Lincoln anywhere else for service. And Joe French is an amazing person to deal with. More
Great work I worked everything out with Doug over text. I came in to pick up my car, he and Louis and Denise in finance took great care of me. Easy and painless. I worked everything out with Doug over text. I came in to pick up my car, he and Louis and Denise in finance took great care of me. Easy and painless. Excellent job on everything! More
Excellent Sales Team The sales team at Klaben is great! I recently began my second lease and, like the first one, the process was simple and easy. I got the vehicle I want The sales team at Klaben is great! I recently began my second lease and, like the first one, the process was simple and easy. I got the vehicle I wanted at the price I needed and the transition from old to new was seamless. I can't say enough about the knowledge, friendly service and candid communication of both Nate and Tim. A great experience! More
Great Experience with the Collision Center Due to a manufacturing defect, the front hood on my vehicle needed replaced. I worked with Steve at the Collision Center and the entire experience was Due to a manufacturing defect, the front hood on my vehicle needed replaced. I worked with Steve at the Collision Center and the entire experience was seamless. I had my vehicle back within two days and when I picked it up, not only did the new hood look perfect, the team had cleaned/detailed the inside of my vehicle! It was an incredibly pleasant surprise. Definitely above and beyond my expectations. More