Klaben Ford Lincoln

Friendly, Personal, Refreshing I have an aversion to dealerships due to some horrible past experiences. Klaben was truly, refreshingly different. From the manager who initially gree I have an aversion to dealerships due to some horrible past experiences. Klaben was truly, refreshingly different. From the manager who initially greeted me to the associate who stayed after hours with us to go over all the cars functions. We never felt rushed or anxious. They worked with us to find a deal that worked for us. So friendly, relational and eager to help. Will definitely be back and am already sending people to Klaben. Very Appreciative to Andy, Terry, Matt and Mike! Thomas Kruse and Family More

Salesman treated me great! Owner stayed involved as well! Treated me with reapect and went the extra mile for my business. Tyler was extremely helpful. Mr. Klaben was also extremely courteous and kind and we Treated me with reapect and went the extra mile for my business. Tyler was extremely helpful. Mr. Klaben was also extremely courteous and kind and went out of his way to make a deal that worked for me. More

Great Everyone who I worked with was awesome and extremely helpful. The process was quick and done in a timely matter. Matt was Great and everyone in my fa Everyone who I worked with was awesome and extremely helpful. The process was quick and done in a timely matter. Matt was Great and everyone in my family will be using him in the future. More

Great Experience Very open and honest. This is the first time I have bought a car that I didn't feel any pressure or intimidated by the salesperson. Very comfortable Very open and honest. This is the first time I have bought a car that I didn't feel any pressure or intimidated by the salesperson. Very comfortable and relaxed atmosphere. Chris was very knowledgeable and went out of his way to help me. Christine answered all my questions and was very helpful in the finance department. More

Great experience I have been in the market for a new vehicle for months now and tossed around the idea of leasing but I wasn't totally sold on it. I knew what I neede I have been in the market for a new vehicle for months now and tossed around the idea of leasing but I wasn't totally sold on it. I knew what I needed, more so what I wanted, and most of all I couldn't spend a fortune on a new car. Louis reached out to me, I had a few questions that he was able to answer quickly. Over the next few days I had weighed my options and decided to go for a lease. I called Louis and had him start the paperwork. When I arrived to sign for my car, Louis greeted me at the door and welcomed me in. The atmosphere was fun and exciting. I wansn't treated like a number which I had been at other dealerships. This by far was the best car buying experience I have ever had! More

OUTSTANDING! Chris M. and the Klaben Ford team went above and beyond my expectations and was extremely patient with me. Chris arranged an out of state sale for me Chris M. and the Klaben Ford team went above and beyond my expectations and was extremely patient with me. Chris arranged an out of state sale for me for a deal on a Raptor which is unheard of here in New York where I am located. New York Ford Raptor dealerships are all a bunch of money grubbing THIEVES!! Every last detail was ready and organized for my arrival to Kent, Ohio from NY. Chris even picked us up in a fancy F-150 Limited at Cleveland airport and drove us to dealership, Chris I hope you got some gas money from the boss?! Thank you ALL for making this one of the BEST M/V buying experiences. We will definitely consider future vehicle purchases at Klaben Ford. Thank You Chris M. and everyone at Klaben Ford. Lionel P. More

Quick, responsive and efficient Had car stallout. Service said bring in right away--too dangerous to watch and see. Got me a rental car and had problem fixed next day! Even helped ge Had car stallout. Service said bring in right away--too dangerous to watch and see. Got me a rental car and had problem fixed next day! Even helped get baby carseat back in car after fix More

I love Klaben! I have leased my past 3 cars here and I can’t say enough good things about this dealership! Mike Cooney is an awesome salesman and found exactly what I have leased my past 3 cars here and I can’t say enough good things about this dealership! Mike Cooney is an awesome salesman and found exactly what I wanted! I will always come back to Klaben for our cars, they treat us like family! More

Easy and Thorough Process Everything was explained to me in an easy to understand way by both Mike and Denise. I felt comfortable through the entire process that I was getting Everything was explained to me in an easy to understand way by both Mike and Denise. I felt comfortable through the entire process that I was getting a very fair price on a car that was exactly right for me. I was so excited that they were able to make it happen! I would definitely recommend buying here and I will be back. More

Fantastic service I love the professional atmosphere when I arrive to get service on my vehicle. Everyone is polite, kind and very friendly and to top it off very prof I love the professional atmosphere when I arrive to get service on my vehicle. Everyone is polite, kind and very friendly and to top it off very professional. I feel like part of the Klaben family! Good employers have great employees. More