Klaben Ford Lincoln

oil change and check up They were wonderful! They listened to my concerns and requests as usual and were very polite and prompt. The waiting room is very nice and clean. They were wonderful! They listened to my concerns and requests as usual and were very polite and prompt. The waiting room is very nice and clean. More

Service at Klaban Excellent customer service; all mechanical service excellent; Everyone friendly and thoughtful. ; I will return again for service.. A great place t Excellent customer service; all mechanical service excellent; Everyone friendly and thoughtful. ; I will return again for service.. A great place to do business. Thank you! More

Chevy Traverse Everyone especially Louis were kind helpful and made this transaction very smooth. Louis answered and was prompt on all my questions through email tx Everyone especially Louis were kind helpful and made this transaction very smooth. Louis answered and was prompt on all my questions through email tx and phone. I really like how detail oriented he was. I drove 2 hours to buy this car and Louise had everything done by the time I got there. He went the extra mile to make sure everything car, paperwork, and is as the costumer were taken care off! Thanks again! More

Worth the drive. I drove 11 hours from Iowa to Kent, Ohio to buy a 2013 CTS Sportwagon from Kalben Ford Lincoln. My experience was the best I could imagine. Salesman I drove 11 hours from Iowa to Kent, Ohio to buy a 2013 CTS Sportwagon from Kalben Ford Lincoln. My experience was the best I could imagine. Salesman Louis Polos and Finance specialist Denise Alcorn even stayed several hours past closing time until I arrived. My interaction with Louis Polos and owner Rich Klaben was very pleasant. They are the best ever. I would happily drive the 11 hours again to purchase an automobile from this outstanding dealership. Jerry Zinn More

AWESOMENESS!! Tim Sterling was simply amazing! He never haggled me, he was honest from start to finish, he worked his A off to help me get my car. James Stickler Tim Sterling was simply amazing! He never haggled me, he was honest from start to finish, he worked his A off to help me get my car. James Stickler worked magic for me, and Kristine Klaben was so thorough and explained everything to a T, I love Klaben Ford. More

Good Job as always. Worked with Kim Wolfram. She was helpful and extremely pleasant. Helped figure out an issue with my horn. Had the car in twice for the horn which was Worked with Kim Wolfram. She was helpful and extremely pleasant. Helped figure out an issue with my horn. Had the car in twice for the horn which was the unfortunate part, but that was more on a manufacturer defect than service. She helped determine and explain a change in the horn tone from previous model years as well as quickly fix the issue with the horn when it stopped working correctly all together. She has been helpful through the years that I have dealt with her in finding the best and most affordable/ highest quality solutions available for all of my cars and Klaben has allowed her the flexibility and quality workmanship/ part supply to do so. I would highly recommend her as well as their service department to anyone. They get it done right the first time pretty much every time. In the extremely rare event they don't, they fix it and make right. More

They did it again I take care of our 1938 American LaFrance fire engine, it was time for a oil change well it holds 27 quarts of oil so pretty much need a lift. Klaben I take care of our 1938 American LaFrance fire engine, it was time for a oil change well it holds 27 quarts of oil so pretty much need a lift. Klaben ford is the only place around that can do that. I called Carl and was was able to get us right in. Can’t say enough about the the service team they are fantastic. Also thanks to Carli for doing all the paperwork and making sure it went smooth. Thanks again. I have to say what other place can this. Oh got to give a shout out to the best salesman ever Chris Moldas. More

Great working with everyone. Friendly people. No hard sale pressure. Selection of vehicles were good. We chose a low mileage Ford Edge. It was too goo working with everyone. Friendly people. No hard sale pressure. Selection of vehicles were good. We chose a low mileage Ford Edge. It was too good to pass up. More

Best car buying experience! We didn’t have to spend the entire day at the dealership. Everyone kept the process moving along, working as a team to get it done. Very friendly and We didn’t have to spend the entire day at the dealership. Everyone kept the process moving along, working as a team to get it done. Very friendly and customer focused. More

Buying new car Tim Sterling was the sales person when I bought my new Ford Escape yesterday. He was very professional and personable. He had a good knowledge of the Tim Sterling was the sales person when I bought my new Ford Escape yesterday. He was very professional and personable. He had a good knowledge of the features of the newest model of Ford Escape and he had a great personality. More