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Klaben Ford Lincoln
Kent, OH
14,776 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 14,776 reviews
March 23, 2019
Oil change with damage I noticed my driver seat was all tore up on the left side. It’s a leather seat and it has a bunch of small cuts in it now like a piece of equipment r I noticed my driver seat was all tore up on the left side. It’s a leather seat and it has a bunch of small cuts in it now like a piece of equipment rubbed against it. I don’t know what rubbed on it but it is damaged. More
by LESLIEBEAN429
Verified CustomerEmployees Worked With
Carli Ramage
March 23, 2019
Excellence Courteous crew treats you like family, very professional and do very good work. They go above and beyond to make sure your experience with Klaben Ford Courteous crew treats you like family, very professional and do very good work. They go above and beyond to make sure your experience with Klaben Ford Lincoln is the best. More
by jc4life2006
March 23, 2019
Mike was awesome! Mike made sure I was taken care of. He was willing to take the time to help me jump through many loops to get my car done for free. This is the best p Mike made sure I was taken care of. He was willing to take the time to help me jump through many loops to get my car done for free. This is the best place I have ever gone to to get my car fixed. Thank you Mike! More
by pethtelje
March 23, 2019
Friendly, fast and honest! We went in with no expectations and left extremely happy! We worked with Roscoe. He was very friendly, answered all our questions and got us well with We went in with no expectations and left extremely happy! We worked with Roscoe. He was very friendly, answered all our questions and got us well within our price. He made the process nothing but pleasant. Thank you to Roscoe and everyone that made this such an easy process! More
by Rick and Dana S.
March 22, 2019
Excellent The staff is always personable, friendly and explains what work needs to be done or was done! Would recommend for service. Thank you Quick Lane The staff is always personable, friendly and explains what work needs to be done or was done! Would recommend for service. Thank you Quick Lane More
by tweeterbug5
Employees Worked With
Brian Thompson
March 22, 2019
Easy Visit Friendly, professional and knowledgeable. Everything went smoothly with my purchase and I appreciate Branden’s williningness to help start to finish. Friendly, professional and knowledgeable. Everything went smoothly with my purchase and I appreciate Branden’s williningness to help start to finish. There was no run around, everything was straightforward. Thank you all! More
by Kelly12
Employees Worked With
Branden Johnson, Denise Miller
March 22, 2019
purchase of F-150 A perfect balance of providing information and answers when requested without pressure. Louis Polos was very responsive when I had questions and very A perfect balance of providing information and answers when requested without pressure. Louis Polos was very responsive when I had questions and very patient when I needed time to consider my options. That's the way purchasing a vehicles should be. More
by rjlaverne
Employees Worked With
March 22, 2019
Another Great Experience Another great experience, my technician was very thorough and explained all repairs necessary. He performed repairs efficiently and at a great price! Another great experience, my technician was very thorough and explained all repairs necessary. He performed repairs efficiently and at a great price! Would definitely recommend this dealership for all service needs! More
by mpalomb
Employees Worked With
Other Employees :
Mike Cozad, Brandon Pritchett, Carli Ramage, Mario Palomba
March 21, 2019
Understanding My experience with klaben was a Beyond satisfactory they were able to work with me and they were very understanding of my situation at the same time p My experience with klaben was a Beyond satisfactory they were able to work with me and they were very understanding of my situation at the same time put me in some new Wheels thank you klaben More
by Mariocf2492
Employees Worked With
March 21, 2019
Ford Fusion Leasing Process Extremely friendly and accommodating staff, would definitely recommend working with this dealership! Branden was very personable and patient with my m Extremely friendly and accommodating staff, would definitely recommend working with this dealership! Branden was very personable and patient with my many questions, and Christine made the financing process so simple and quick. More
by kelseylaf
