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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,305 Reviews

5,305 Reviews of Klaben Ford Lincoln - Service Center

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September 19, 2023

I went for a oil change, and was in and out in no time at all, Mona is my go to person when i schedule any work done on my car, she's awesome. More

by bbrown2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2023

He was very helpful. And kind he knows his job. I would recommend him to everyone More

by lewistristan906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Bujorian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Bart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan D'Achille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Russell, Michael Albritton
September 18, 2023

Excellent customer service. Very attentive. Gavin was the example of how to do it right. Great communication and professionalism. More

by douglas1140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Fano
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2023

Friendly and courteous. Neat and clean waiting room. Nothing else to say at this time. More

by Sherry_83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Russell
September 17, 2023

I love my service advisor Kim. She is organized and ready for my car when I pull through the door. More

by SMDARROW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2023

Sorry this is little late. I’ve been dealing with e Klaben Ford for over 30 years sales and service. So when my wife and relocated to Florida for her work I checked out some de More

by Firegav66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Moldas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curt Conrad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2023

Always a great experience at the klaben service department. Super nice employees and staff. Highly recommend! More

by eukie112233
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Wiley, Jessica Meacham
September 15, 2023

I never have a worry with Klaben performing the maintenance on my car. Top notch! More

by CVETTE80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Wiley
September 15, 2023

I never have a worry with Klaben performing the maintenance on my car. I know the best people are on the job. The group is the best of the best in knowledge, professionalism and friendliness. More

by JAW346
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2023

Timely knowledgeable cordial staff. Able to welcome me to this dealership while I was on vacation. Highly recommend Mona and the other staff. More

by gwilliams
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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