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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,362 Reviews

5,362 Reviews of Klaben Ford Lincoln - Service Center

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May 30, 2025

Kenley and the crew at Klaben body shop went above and beyond to help me with a small issue that i was planning to fix myself. As i told my wife when i got home, "i will NEVER buy a car from anyone else" More

by Greg the handyman
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Artie Gissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenley Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

Klaben is my favorite dealer. They are always helpful and understanding of the situation. They always provide me with updates and how they can help make my experience better wit More

by SBLIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Thurman Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025

Klaben Ford is a great dealership with wonderful employees with a great service team that keep my 2013 Ford Escape in good condition. More

by mgarner7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025

The convenience for the mobile service is great. Dakota did a great job was very thorough about his work a pleasure to work with. More

by RLINGRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota
May 26, 2025

Anthony ( in service) is the best. Listens, is friendly and makes good recommendations. Keep up the good work. More

by deanebelden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Thurman Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025

I have always been happy with the service I get at Klaben and everyone in the service dept does a great job.Anthony Thurman Jr. thank you for the great job you do. More

by gombeda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Thurman Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

Service representative was professional and efficient. Wait time was very reasonable. The end. The end. More

by SK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Bart
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025

I have been a Klaben Ford customer for over 35 years and continue to be impressed with the superb caring for customers and friendly professional staff. I am also amazed that Richard Klaben greeted me by my More

by MKGWEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Bujorian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Fritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025

I am always satisfied with the staff and service at Klaben. I have been a customer for years, and I am not planning on going anywhere else More

by BETHIE509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025

Friendly, knowledgeable, convenient, professional, quick. Easy to do business at this dealer. Mona is always great! More

by JAW346
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.