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Lithia Hyundai of Reno
Reno, NV
4,023 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,023 reviews
Verified Customer
February 20, 2023
Ryan is cool, unfortunately the sales manager put me underf heavy pressure, dispite saying no to the deal several times. Every time I said no with a reason for not buying, he came back with a reason why underf heavy pressure, dispite saying no to the deal several times. Every time I said no with a reason for not buying, he came back with a reason why I couldn't pass on the deal. I thought the sales manager was looking out for my best interest but once I reread my paperwork I feel the opposite. I am happier with my Kona than I was with the Ioniq5, but I don't like the extra expense to get here. I'm not candy coating anything I feel, you asked now I'm giving you my feelings. Dealerships can't ask for "10's" across the board when they only give 5's. If I receive another review request it's going to be scathing. More
by LARRY_READ
February 19, 2023
It was great working with Tony and Devon. I thought they were very professional and enjoyable to work with. I thought they were very professional and enjoyable to work with. More
by JAMESYARDLEY18
February 19, 2023
They all were very nice and very professional I was impressed about what my total bill was when I picked up my car if was absolutely affordable thank you! impressed about what my total bill was when I picked up my car if was absolutely affordable thank you! More
by SHESHERENDON
Employees Worked With
Other Employees :
Matt Franceschini, Tabatha Culver, Gio Castro
February 18, 2023
Lance in service is spectacular. He is the best. Love working with him. Thank you!see you next week… He is the best. Love working with him. Thank you!see you next week… More
by RENOROGER68
February 17, 2023
Timely service, no pressure for additional service items, and completed when estimated. Friendly and helpful service rep and completed when estimated. Friendly and helpful service rep More
by MDANGLIN
Employees Worked With
February 17, 2023
Everyone one was super helpful ! Everything was easy , I hardly had the stress of buying a car thank you for the best service! Everything was easy , I hardly had the stress of buying a car thank you for the best service! More
by Tatie6116
February 15, 2023
Great experience with Dan Dunham today! No pressure sales which made me want to do business with him. Answered all my questions and kept me entertained. Would do business with him and Hy No pressure sales which made me want to do business with him. Answered all my questions and kept me entertained. Would do business with him and Hyundai again! More
by Askeyblue
February 15, 2023
Very helpful. Explained the tire inflation process to me as I have never had anything but regular air. Super friendly. Explained the tire inflation process to me as I have never had anything but regular air. Super friendly. More
by GWEN.MASSEY
Employees Worked With
Attilio, Matt Franceschini
