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Lithia Hyundai of Reno

Reno, NV

4.3
4,025 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 4,025 reviews

December 30, 2022

Good experience, friendly staff. I had a good time talking to the representatives of Lythia of Reno. Made my first buyer experience great. More

by marcillofabian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Bragg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ashton, David Diaz, Paydon Chambers, Desmond Carolino, Ryan "RJ" Bush, Erick Campbell
Dec 30, 2022 -

Lithia Hyundai of Reno responded

We're happy to have you in the Lithia Hyundai of Reno family! Thanks for the awesome review and enjoy the new ride!

December 29, 2022

They were very helpful and friendly, they helped us into a car that is nothing short of awesome More

by FYREGHOST78
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Cuong Ngo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Everett Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hai Ngo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Mazariegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drea McGiffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Franceschini, Tabatha Culver, Gio Castro
Dec 29, 2022 -

Lithia Hyundai of Reno responded

It was our pleasure to help you find the perfect car! Thanks for choosing Lithia Hyundai of Reno and we hope to see you again down the road!

December 29, 2022

Sometimes I forget to call ahead for an oil change, but somehow your associate Lance Smith always seems to make room for me so I can do my vacation More

by CRANMORE_JUDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2022 -

Lithia Hyundai of Reno responded

We're more than happy to fit you in when we can! Thanks for the wonderful review and the shoutout to Lance. See you again soon at Lithia Hyundai of Reno!

December 29, 2022

Devin tried to save us money and answered all our questions. Devin was patient and informative More

by browncaren670
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Dunham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hannah Choquette
Dec 30, 2022 -

Lithia Hyundai of Reno responded

Thanks for the shoutout to Devin! We're always happy to find the best deal for you at Lithia Hyundai of Reno. Safe travels!

December 29, 2022

Great crew. Everyone is very helpful. I dealt with Soto and Tom, both great guys. More

by SHBBE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom, Bryan Ogg, Erwin Soto
Dec 30, 2022 -

Lithia Hyundai of Reno responded

We really appreciate the kind words and 5-star rating! It's our goal to make every visit to Lithia Hyundai of Reno as helpful as possible. Thanks for stopping by!

December 28, 2022

The service department stayed in touch and gave me progress updates on the warranty work being performed. Ryan was either available to answer questions or got back to me in a short amount of time aft More

by GOOFEE12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Newton, Matt Franceschini, Tabatha Culver
Dec 29, 2022 -

Lithia Hyundai of Reno responded

We always aim to keep you up to date throughout your service. Thanks for the wonderful review and we hope to see you again soon at Lithia Hyundai of Reno!

December 27, 2022

Super friendly good job they are take care me great! Thank you so much ya More

by MMJPKB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Franceschini
Dec 28, 2022 -

Lithia Hyundai of Reno responded

Thank you for this kind review of our team at Lithia Hyundai of Reno. Our team is happy to provide friendly service and quality care. Un til you net visit, we wish you safe travels.

December 27, 2022

Dylan and his staff were more than wonderful they were amazing I walked in from being denied from another dealership on purchasing my vehicle not only did they make me feel comfortable they made it to whe More

by chelezon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carrie , Jo and Tom cheers , Amy Smith
Dec 27, 2022 -

Lithia Hyundai of Reno responded

Thank you for allowing our team the opportunity to earn your business. We are happy to have gotten you into a new vehicle and ensure you payment options were reasonable. If there is anything our team at Lithia Hyundai of Reno can do to help in the future, please don't hesitate to reach out.

December 27, 2022

We appreciated the loaner vehicle that was the same model as the one we purchased while we waited a short time for our new one to arrive. More

by kennedyamanda85
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Lennox
Dec 27, 2022 -

Lithia Hyundai of Reno responded

Hi Kennedy, thank you for purchasing your new vehicle with our team at Lithia Hyundai of Reno. Our team is happy to have made your experience as convenient as possible. If there is anything we can do to help in the future, please don't hesitate to reach out.

December 27, 2022

I have never had any trouble from purchasing a new vehicle, buying accessories for my car and servicing my vehicle. The warranty on all Hyundai’s is amazing and that’s what keeps me coming back and re More

by TAMERAARCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Dunham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Osorio, Matt Ashton, Matt Franceschini
Dec 28, 2022 -

Lithia Hyundai of Reno responded

Thank you for your loyalty and recommendations of our team at Lithia Hyundai of Reno. It has been a pleasure having you as our customer and we look forward to working with you further in the future.

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