Maita Toyota of Sacramento

Orientation for new service customers needs improvement. I was confused about where to go and whom to approach when I arrived. Similarly, where to go and who to see when the maintenance was complete and I was confused about where to go and whom to approach when I arrived. Similarly, where to go and who to see when the maintenance was complete and I returned yo pick up my car. More

Took sooooo long to get my 5k service which was just a tire rotation and fluid and lights check. They didn’t wash or vacuum because they didn’t have time. tire rotation and fluid and lights check. They didn’t wash or vacuum because they didn’t have time. More

Lee is always willing to listen to my concerns. He doesn’t give me the run around. Explains things so I can understand the issues. He doesn’t give me the run around. Explains things so I can understand the issues. More

Wait time was too long after agreed to have new cabin and motor filters replaced. Was quoted 30-40 minutes, but was nearly 2 hours. Also, the video by the mechanics was good to see, it would have been bett motor filters replaced. Was quoted 30-40 minutes, but was nearly 2 hours. Also, the video by the mechanics was good to see, it would have been better to capture the physical opening of both filter compartments to view the dirty filters in place. More

Lee was exceptionallly helpful and thorogh and I am confident with the mechanic's repairs. I have been a loyal Maita Toyota customer and have taken my car there since the early 1980s. It's nice to be a confident with the mechanic's repairs. I have been a loyal Maita Toyota customer and have taken my car there since the early 1980s. It's nice to be able to take my car to a place I can rely on and know that my car with be well taken care of. More

I ask for $20 wiper inserts and they give me $50 unit replacements without asking. Greedy dealers, I never go to them except if no alternative replacements without asking. Greedy dealers, I never go to them except if no alternative More

They took very good care of my emergency repair. I appreciate the video inspection and the reasonable charge for the rental car. Thank you. I appreciate the video inspection and the reasonable charge for the rental car. Thank you. More

I have been a Toyota Loyal Customer for last 19 years. Over the years I purchased many Toyotas and almost all them was purchased from Maita Toyota. I can count on this dealership and when it is time to bu Over the years I purchased many Toyotas and almost all them was purchased from Maita Toyota. I can count on this dealership and when it is time to buy another Toyota, I always come to Maita Toyota. One Stop! The Name you can trust. I would like to thank the Following Sales Team at Maita for providing me exceptional Sales Experience, from great Sales Team - Sims, Ben Ossomo, Jay Khani, Kit Kinne, Nikki, Tim Nguyen. I would also like to Thank Carl Kahawata and Chuck in Parts Department. If I missed any staff, who also assisted me in this purchase, one way or either, if I forgot add their name. They also deserve to be thanked Thank You - You All - You All Rock!! Rahill More

The service and place is nice and convenient. Toyota care is good. Just make sure you have time even with an appointment. Toyota care is good. Just make sure you have time even with an appointment. More

I had a good experience at the Maita Toyota service center. Very good customer service. center. Very good customer service. More