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Mark Christopher Auto Center

Ontario, CA

4.6
10,217 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,217 reviews

June 17, 2024

Mark Christopher Auto Center is an outstanding dealership with a dedicated team ready to assist you with all your car needs. Everyone treated me with honesty, kindness, and exceptional customer service! I hi More

by rachellpaisley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Mark Christopher Auto Center responded

Thank you for the glowing review of Mark Christopher Auto Center! We are thrilled to hear about your fantastic experience with our team. We take pride in providing honest, kind, and exceptional customer service to all our customers. Your recommendation means a lot to us, and we look forward to assisting you or anyone you refer to us in the future. Thank you for choosing us! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

June 17, 2024

Excellent experience and the salesman Nick knew the product. Provided great detail and I liked that I only worked with one sales person through the entire process. More

by jmurray11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center and for sharing your positive experience. We're thrilled to hear that Nick provided you with excellent service and product knowledge throughout the process. We aim to make the car-buying experience as seamless as possible. Looking forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

June 17, 2024

Thank you so much for the wonderful service Ara. We will be back for another vehicle. You and everyone at Mark Auto Center provided the best service and price. More

by marangelo002
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Trimble
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Cavazos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Mark Christopher Auto Center responded

Thank you for the kind words! We are thrilled to hear about your positive experience at Mark Christopher Auto Center. We look forward to assisting you with your next vehicle purchase. See you soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

June 16, 2024

Best dealership in the world ask for vince good job fast service good vehicle awesome More

by robertj1495
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edy Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Osbaldo “Ozzy” Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alazar Omari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincenzo Catalano
Jun 18, 2024 -

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center and for the 5-star review, Robert! We appreciate your kind words about Vince and our team. We're glad you had a fast and excellent service experience with us. See you next time! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

June 16, 2024

The sales persons need to be trained how to sell a EV cars, when you call to ask some questions they don’t know how to help. More

by egiron1064
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sales person
Jun 18, 2024 -

Mark Christopher Auto Center responded

Thank you for your feedback. At Mark Christopher Auto Center, I strive to maintain high standards and take your feedback seriously. Please reach out to me directly so I can address your concerns and assist you further. Thank you for sharing your thoughts with us. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

June 16, 2024

Very helpful and knowledgeable staff. Went above and beyond to find and help us with what we needed. More

by MOMMYMAC1983
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Cavazos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Mark Christopher Auto Center responded

Thank you for your kind words about your experience with us at Mark Christopher Auto Center. We are thrilled to hear that our staff was able to assist you effectively. Should you need anything else in the future, feel free to reach out. See you next time! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

June 15, 2024

Robert Garcia is super nice and quick, my style is no waste time in dealership, I sent an email to confirm the pricing, and he can lock me into the deal right away, i will do business with him again in f More

by matthewchanbs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Garcia
Jun 18, 2024 -

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center, we appreciate your positive feedback about Robert's efficient service. We're glad to hear that your email inquiry was promptly addressed, and you were able to secure a deal hassle-free. We look forward to doing business with you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

June 15, 2024

Very very helpful and respectful felt at home waiting for me extra hrs blessed would recommend More

by esauceda4626
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Mark Christopher Auto Center responded

Thank you for the kind words and 5-star rating! We are thrilled to hear that you had a positive experience at Mark Christopher Auto Center. We strive to make everyone feel welcome and comfortable during their visit. If you need anything else or want to share your experience with others, feel free to reach out. We appreciate your recommendation! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

June 15, 2024

Robert was super friendly, and knowledgeable about the 2024 Tahoe. He made the buying experience easy and fun. More

by ahardn13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center! We appreciate your kind words about your experience with us and are thrilled to hear that you found the buying process easy and enjoyable. We look forward to assisting you in the future. Drive safely in your new 2024 Tahoe! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

June 14, 2024

A first-class dealership that makes the buying process easy, seamless, worthwhile, and enjoyable. They have my business, and that a lifelong commitment. More

by HAL HARGRAVE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincenzo Catalano
Jun 18, 2024 -

Mark Christopher Auto Center responded

Thank you, Hal, for your kind words and for choosing Mark Christopher Auto Center! We are thrilled to hear that your experience was easy, seamless, and enjoyable. We appreciate your commitment and look forward to serving you for years to come. Your satisfaction is our top priority! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

Aug 06, 2024 -

HAL HARGRAVE responded

My journey at Mark Christopher began with the purchase of a new GMC Yukon XL. From the moment I stepped into the dealership, I was greeted with warmth and professionalism. The sales team demonstrated in-depth knowledge about the vehicles and a genuine commitment to understanding my needs and preferences. They guided me through the features, benefits, and options available for the GMC Yukon XL, ensuring I made an informed decision that perfectly suited my requirements. The entire sales process was seamless. The team provided transparent and competitive pricing, and there was no pressure to make an immediate purchase. Their patience and willingness to answer all my questions created a comfortable environment, making the experience enjoyable and stress-free. Following the decision to purchase, the finance department at Mark Christopher truly stood out. The finance team was thorough, professional, and incredibly helpful. They walked me through various financing options, explaining the terms and conditions in a clear and understandable manner. Their expertise ensured I secured the best possible financing rate, tailored to my financial situation. The finance team also demonstrated a high level of integrity and transparency, eliminating any concerns or uncertainties about the financial aspect of my purchase. They were efficient in processing the necessary paperwork, allowing me to complete the transaction smoothly and promptly. My positive experience extended beyond the purchase with the exceptional service department at Mark Christopher. The service team has consistently provided top-notch maintenance and care for my GMC Yukon XL. Scheduling appointments is convenient, and the staff is always accommodating, ensuring minimal disruption to my daily routine. During each visit, the service advisors exhibit professionalism and attentiveness. They thoroughly explain the required maintenance or repairs, provide accurate cost estimates, and offer timely updates on the status of the work. The quality of service is outstanding, with skilled technicians who ensure my vehicle is in excellent condition. The service department also emphasizes customer satisfaction, often going the extra mile to address any concerns or requests. Their commitment to excellence is evident in every interaction, reinforcing my trust and confidence in their services. Across all departments, the hallmark of Mark Christopher GMC, Chevrolet, Cadillac, Buick is their world-class customer service. Every individual I have interacted with, from the sales team to the finance and service departments, has demonstrated a consistent dedication to providing an exceptional customer experience. Their friendly demeanor, professionalism, and willingness to assist create a welcoming atmosphere that sets them apart from other dealerships.

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