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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.6
11,148 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 11,148 reviews

April 16, 2026

Had an unexpected issue with a software update in the 2023 Escalade. Service was quick, responsive, and helpful. Got the issue resolved and got me back on the road. Thanks. More

by TONY@ALLIEDCRE.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Apr 17, 2026 -

Mark Christopher Auto Center responded

Delighted to receive such a positive review, Tony! I’m delighted to hear that we could quickly resolve the software update issue with your 2023 Cadillac Escalade. At Mark Christopher Auto Center, we strive to provide responsive and helpful service. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 16, 2026

Average dealer ship nice waiting areas but they take your entire life to don anything. Wait time are out of control. 2 weeks ago I waited 3 hours for an oil change. Where did you go for the oil the Middle Ea More

by Matt67227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Fletes
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2026 -

Mark Christopher Auto Center responded

Thank you for taking the time to share your experience with us. Matt. I understand that waiting times can be frustrating, and I appreciate your feedback regarding the service you received at Mark Christopher Auto Center. We strive to provide timely service and will take your comments into consideration to improve our processes. If you have further concerns or would like to discuss your experience in more detail, please feel free to reach out to me directly. We hope to have the opportunity to serve you better in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 16, 2026

Had *beyond* excellent care and service. I was waiting, and in exactly one hour from arrival for an oil change I was driving away in my clean truck. Fantastic More

by kevin.webb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avo Injian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2026 -

Mark Christopher Auto Center responded

Thank you, Kevin! I’m thrilled to hear you received beyond excellent care and service during your visit to Mark Christopher Auto Center. It's great to know that your oil change was completed promptly, and your truck was clean when you drove away. We look forward to seeing you again for your next service! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 16, 2026

Juno provided excellent service. I was very pleased. He communicated well with me & always kept me informed about the status of my car More

by LEYVABEAR2
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2026 -

Mark Christopher Auto Center responded

Thank you for your review! I’m glad to hear that Juno provided you with excellent service and kept you informed about the status of your car. Your satisfaction is very important to us at Mark Christopher Auto Center. We look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 16, 2026

Salesman new his product and sale went smoothly and i would recommend to others. Nice truck. More

by DON.TURNER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Don! I’m thrilled to hear that you had a smooth experience with us at Mark Christopher Auto Center and that you love your new truck. Your recommendation means a lot to us. We look forward to seeing you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 16, 2026

Buen servicio del personal muy atentos con el cliente rapides y estot muy satifecho gracias More

by juancuino
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilbert Gonzalez
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Apr 16, 2026 -

Mark Christopher Auto Center responded

¡Gracias por tu reseña, Juan! Me alegra saber que recibiste un buen servicio y que nuestro personal fue atento y rápido. En Mark Christopher Auto Center, nos esforzamos por garantizar la satisfacción de nuestros clientes. ¡Esperamos verte de nuevo pronto! Atentamente, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 15, 2026

I was thrilled to find the Chevy Tahoe LS I wanted at Mark Christopher. Jose made the test drive easy and Gregg hustled to speed up a required update after we explained we were in a hurry — I had a sick More

by melisktramel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Enciso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry
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Apr 16, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I am thrilled to hear that you found the Chevy Tahoe LS you were looking for at Mark Christopher Auto Center. It’s great to know that Jose made the test drive easy and that Gregg hustled to speed up a required update for you, especially during a busy time with your sick child at home. I appreciate your recommendation, and we look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 15, 2026

great communication at this dealership! highly recommend this dealership, they’re so kind and knowledgeable More

by daisydiane17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Alvarado
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Apr 16, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Daisy! I’m thrilled to hear that you had such a positive experience at Mark Christopher Auto Center. We strive to provide excellent communication and support, and it's great to know that you found us kind and knowledgeable. I appreciate your recommendation, and we look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 15, 2026

Friendly staff. The vehicle was well taken care of with all concerns addressed. Attentive management team. More

by ltoons07
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Fletes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erika Hernandez
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Apr 15, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I truly appreciate your kind words about our friendly staff and attentive management at Mark Christopher Auto Center. I'm glad to hear that your vehicle was well taken care of and all your concerns were addressed. We look forward to seeing you again for your future automotive needs! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 15, 2026

Favian was a great worker and very helpful definitely will be back in the future More

by LUKEWEAVER20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Favian Sevilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Luke! I’m thrilled to hear that Favian provided you with great service and was helpful during your visit to Mark Christopher Auto Center. We look forward to welcoming you back in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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