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Mercedes-Benz of Annapolis

Annapolis, MD

4.9
3,014 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Annapolis is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center,we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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324 Sixth St

Annapolis, MD

21403

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Showing 3,014 reviews

August 03, 2020

Mia is the best. She took her time to show I and my husband what our options were based on our price range. I highly recommend Mia. If you ever visit Mercedes of Annapolis please ask of her. Amazing hu More

by tina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asher Chaudry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Cash,Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mia Castle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2020 -

Mercedes-Benz of Annapolis responded

Tina, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 03, 2020

I want to thank Mia for her awesome customer service and assistance helping me with my car selecting and buy process. I highly recommend everyone seeing Mia who won’t disappoint! More

by MrIJI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mia Castle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2020 -

Mercedes-Benz of Annapolis responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Annapolis - Service Center! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 02, 2020

Wonderful welcoming dealership. No high pressure sales. Jeff was great and very helpful on the phone before we got there and accommodating when we ranlatefor our appointment. He had the car that we were wa More

by Bobrich503
Recommend Dealer
Yes
Employees Worked With
Allen Belcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Sunstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2020 -

Mercedes-Benz of Annapolis responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thank you so much for choosing Mercedes-Benz of Annapolis - Service Center as your first choice for service!

August 01, 2020

Excellent Customer Service, Great Deal! We began our car search on line, Mia Castle helped us find the exact car we were looking for and at a price that was better than we expected. There wa More

by Silentk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Belcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mia Castle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2020 -

Mercedes-Benz of Annapolis responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional questions, we will be more than happy to assist you! Safe travels!

August 01, 2020

The people I met in the dealership were like family! I showed up and I was greeted by the floor director Angela who is just the absolute best. Angela showed me around the dealership and made sure that I More

by Tony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Cash,Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ms. Angela
Aug 04, 2020 -

Mercedes-Benz of Annapolis responded

Tony, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 31, 2020

By far the best car buying experience I’ve ever had. Absolutely zero pushy sales, the sales manager came and spoke to me and eased my mind about such a large purchase 100%. Chris the sales consultant More

by BUF1969
Recommend Dealer
Yes
Employees Worked With
Dean Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Belcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Asher Chaudry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2020

Came to look for a new car. Mia Castle met me upon arrival and I must say she is a total asset to tour business! Professional and extremely pleasant to deal with. She has been in contact with me since More

by Lindabickford33
Recommend Dealer
Yes
Employees Worked With
Mia Castle
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2020

Not just a salesman, whether it's a question about my service or a question about a vehicle, Wayne Discus always calls me back and takes the time to make sure i have the information i need before hanging More

by LUCE13
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Discus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2020 -

Mercedes-Benz of Annapolis responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Annapolis - Service Center. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

July 30, 2020

Casey was very pleasant and helpful in filling in for my salesman Derek Nedd. The Dealership and all its employees are very professional, this is why I continually come back to lease my More

by Gregory Davis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Duffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2020 -

Mercedes-Benz of Annapolis responded

Gregory, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Annapolis - Service Center! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

July 30, 2020

Very professional setting and very professional employees. I had a great time on my visit and felt very comfortable. Was treated with respect and made me feel important. More

by JamesZurita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Duffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Cash,Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2020 -

Mercedes-Benz of Annapolis responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

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