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Mercedes-Benz of Silver Spring
Silver Spring, MD
2,030 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,030 reviews
April 19, 2024
Karifa was extremely professional, polite, and engaging. He was pleasant to work with and didn’t pressure me at all. Fantastic experience and I would love to work with him on another deal in the future. He was pleasant to work with and didn’t pressure me at all. Fantastic experience and I would love to work with him on another deal in the future. More
by hondaguy3
April 19, 2024
One word. Efficient! This dealership and Cliff specifically made our experience a 10 as soon as we walked in. People are pleasant and responsive. Cliff stayed Efficient! This dealership and Cliff specifically made our experience a 10 as soon as we walked in. People are pleasant and responsive. Cliff stayed in touch with us to ensure we found the car we wanted. We couldn’t be happier! More
by Daliah
Employees Worked With
April 17, 2024
This dealership is amazing! Cliff was very nice and in tune with what we wanted. He made sure we were happy with everything and walked us through the entire process. Cliff was very nice and in tune with what we wanted. He made sure we were happy with everything and walked us through the entire process. More
by avis.baltimore2011
April 16, 2024
Amazing experience today with Service Manager Tom Rodkey! He is incredibly knowledgeable, very personable, efficient and customer focused. If you have an issue with your Mercedes, make sure to visit Merced He is incredibly knowledgeable, very personable, efficient and customer focused. If you have an issue with your Mercedes, make sure to visit Mercedes of Silver Spring and ask for Tom Rodkey as he truly values the customer and is driven to solve your problem! Thank you Tom for an amazing experience today and I will always bring my new Mercedes to you all in the future if I have any service needs. Bravo on a job well done! More
by Harpo Singh
Employees Worked With
April 15, 2024
MR. MOORE IS A TRUE PROFESSIONAL AND ANSWERED ALL MY QUESTIONS. I DIDN'T FEEL PRESSURED TO BUY OR OVERSPEND ON UNNECESSARY CAR OPTIONS. QUESTIONS. I DIDN'T FEEL PRESSURED TO BUY OR OVERSPEND ON UNNECESSARY CAR OPTIONS. More
by Sjlsimpson443
April 13, 2024
Cliff greeted us right away and helped find the car we wanted looking at inventory at other dealerships to make sure we happy. wanted looking at inventory at other dealerships to make sure we happy. More
by Nipa
April 12, 2024
Chevist was extremely pleasant, professional and knowledgeable. It was a pleasure doing business with him! knowledgeable. It was a pleasure doing business with him! More
by barbaraleef
Employees Worked With
Other Employees :
May was extremely pleasant, and knowledgeable . She explained everthing in detail, leaving no stone unturned.
April 11, 2024
Excellent service delivery . The attendant was warm and gave precise answers. I was given a loaner car and got my car at the right time. Very nice The attendant was warm and gave precise answers. I was given a loaner car and got my car at the right time. Very nice More
by Sukkys76
Employees Worked With
Steve Wyatt
April 10, 2024
Chevist Mitchell was not only extremely knowledgeable of the vehicle I purchased, but also the Mercedes-Benz brand as a whole. Chevist was patient throughout the entirety of my car buying process, from my t the vehicle I purchased, but also the Mercedes-Benz brand as a whole. Chevist was patient throughout the entirety of my car buying process, from my test drive down to receiving my keys. I highly recommend Chevist and Mercedes-Benz of Silver Spring for their efficiency and high quality vehicle inventory! More
by H
April 10, 2024
Edward Moore provided exceptional service in our purchase of our pre-owned 2020 Mercedes-Benz. We were on a tight schedule, being in town for a short period before leaving for our home in North Carolina. Edw of our pre-owned 2020 Mercedes-Benz. We were on a tight schedule, being in town for a short period before leaving for our home in North Carolina. Edward and the business manager, Brad Fischer, stayed well-beyond closing time so that we could leave for home the following day. Edward was very knowledgeable on the Mercedes, introducing us to its key features. Both Edward and Brad helped make our buying experience simple and pleasurable. Richard and Lois Gobbi More
by Richard.gobbi
