Mercedes-Benz of Silver Spring

We love our car! Cliff at Mercedes of Silver Spring was amazing and made our purchase so easy. I would positively return there for our next car. Cliff's knowledge and Cliff at Mercedes of Silver Spring was amazing and made our purchase so easy. I would positively return there for our next car. Cliff's knowledge and service was professional and top notch through and through, a perfect person to work with, so glad we met. We got a great car at a great price and the overall buying experience was stressfree and simply...great. Also kuddos to our Financial Rep May for also helping us finish things off perfectly. More

I have been coming to this dealership for over twenty years because of the outstanding services provided and professionalism of the staff. They have a warm welcoming facility that make you want to empty years because of the outstanding services provided and professionalism of the staff. They have a warm welcoming facility that make you want to empty your pocket! Mr. Edward Moore is the best sales professional I have ever worked with! More

Every moment of my visit at the dealership was worth giving a glowing review! Chevist Mitchell was by far the best sales representative I have worked with when purchasing a vehicle. I am SUPER indecisiv giving a glowing review! Chevist Mitchell was by far the best sales representative I have worked with when purchasing a vehicle. I am SUPER indecisive….and Chevist gave me all the time I needed to explore every vehicle I was interested in and he was very knowledgeable on every aspect of each car. I hands down would visit this dealership again when I’m ready to purchase again. Everyone I came in contact with that day was amazing. Thanks Mercedes Benz Silver Spring! More

Chevist Mitchell was very helpful and explained the features of the car very well. He made the process of buying my first Mercedes Benz very pleasant and smooth! features of the car very well. He made the process of buying my first Mercedes Benz very pleasant and smooth! More

This was my second great experience leasing with Charlie Miller. Always easy to work with and very knowledgeable in terms of pricing, options, and comparisons! Would highly recommend going to Charlie if you Miller. Always easy to work with and very knowledgeable in terms of pricing, options, and comparisons! Would highly recommend going to Charlie if you are in the market for a new Mercedes. More

Absolutely amazing ! Very knowledgeable and great customer service! I would definitely recommend working with Mr.Moore Very knowledgeable and great customer service! I would definitely recommend working with Mr.Moore More

I recently had the pleasure of working with Ashley the sales representative at Mercedes Benz, and I must say, the experience exceeded all my expectations. From the moment I walked into the showroom, it wa sales representative at Mercedes Benz, and I must say, the experience exceeded all my expectations. From the moment I walked into the showroom, it was clear that this sales rep was passionate about her job and committed to providing exceptional customer service. First and foremost, her knowledge about the details and features of the car I was interested in was truly impressive. She effortlessly answered all my questions, providing in-depth information about the various aspects of the vehicle. It was evident that she had taken the time to thoroughly understand the product, making the decision-making process much easier for me. One aspect that truly stood out was the incentives she offered. Not only did she present an enticing package, but she also took the time to explain each incentive, ensuring that I fully understood the benefits and value they provided. Her transparency and willingness to help me get the best deal possible left a lasting impression. Moreover, the sales rep demonstrated excellent listening skills. She genuinely cared about my needs and concerns, actively engaging in conversation to understand my preferences and requirements. Her attentiveness made me feel valued as a customer and reassured me that she was committed to finding the perfect solution for me. What impressed me the most was her ability to address all my concerns effectively. She didn't dismiss any of my worries but instead presented practical solutions and alternatives that put my mind at ease. Her problem-solving approach instilled confidence in me, and I felt assured that I was making an informed decision. Overall, my experience with this Mercedes Benz sales rep was outstanding. Her expertise, attention to detail, and dedication to customer satisfaction truly set her apart. I would highly recommend her to anyone seeking a knowledgeable and trustworthy sales professional. If you're looking for a seamless car-buying experience, make sure to seek her out at Mercedes Benz—you won't be disappointed! More

Edward Moore is my favorite Mercedes salesman of all time! He came in on his off day to get me my car! Yes, I followed him to his new dealership because he is the only person I want to deal with! He doe time! He came in on his off day to get me my car! Yes, I followed him to his new dealership because he is the only person I want to deal with! He doesn't push or make you feel like he's only in it for the sell. He treats you like a friend and works hard to ensure you get the car you want at the price you want - no matter where it is. I really appreciate Ed's professionalism and knowledge of the Mercedes- Benz corporation. James did a great job setting up all the gadgets and showing me how to operate the technology. Thank you. More

I had a great experience with Shauntee, her customer service was amazing and knowledgeable as well service was amazing and knowledgeable as well More

Ashley was helpful and knowledgeable. This is my first Mercedes and I couldn’t be happier. Thank you for making my buying experience a good one! This is my first Mercedes and I couldn’t be happier. Thank you for making my buying experience a good one! More