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Mercedes-Benz of Silver Spring
Silver Spring, MD
2,034 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,034 reviews
May 01, 2023
Cliff Frazier was very helpful and kind. He made buying a my first car easy and smooth experience. He was very knowledgeable in all the cars and went beyond just being an ordinary dealer. He made buying a my first car easy and smooth experience. He was very knowledgeable in all the cars and went beyond just being an ordinary dealer. More
by DaQuwon
May 01, 2023
Edward is the best He is amazing and makes the process smooth.he goes above and beyond for his customers and tried to help as much as Possible .Great service and I recommend Edward to all my friends smooth.he goes above and beyond for his customers and tried to help as much as Possible .Great service and I recommend Edward to all my friends More
by Flolavar
Employees Worked With
April 30, 2023
Cliff made the buying process so easy. He was patient with me and really understood what I was looking for. He stayed in my budget and took time to find exactly what I wanted. Made my drea He was patient with me and really understood what I was looking for. He stayed in my budget and took time to find exactly what I wanted. Made my dream come true. Mercedes Silver Spring was warm and welcoming. I highly recommend to friends and family. More
by Naima White
April 30, 2023
Great atmosphere, great people to work with. Never had any problems and would recommend to others. Never had any problems and would recommend to others. More
by Naepeart
Employees Worked With
April 30, 2023
Chevist is the best dealer I’ve met. He is patient, friendly and tried to answer all the quesion. I enjoy the process of buying car this time. If you wanna buy a new car, you must find C He is patient, friendly and tried to answer all the quesion. I enjoy the process of buying car this time. If you wanna buy a new car, you must find Chevist to help you More
by SHuoming Ou
April 30, 2023
Chevist is the best dealer I’ve met. He is nice, friendly and try to answer any question. I loved this experience if buying car. If you wanna buy a car, you must let Chevist to help you He is nice, friendly and try to answer any question. I loved this experience if buying car. If you wanna buy a car, you must let Chevist to help you More
by SHuoming Ou
April 29, 2023
The customer service team was excellent, especially Shauntee, she is very knowledgeable and professional in her work. She went above and beyond to make sure we got the best. Shauntee, she is very knowledgeable and professional in her work. She went above and beyond to make sure we got the best. More
by alama.dumbuya
Employees Worked With
Shauntee Lawrence
April 27, 2023
I saw the car I wanted online and just called dealer. The response time was timely. I drove away the new car a few hours later. Very efficient! The response time was timely. I drove away the new car a few hours later. Very efficient! More
by dlin
April 26, 2023
Courteous on time service . They were professional and quick to diagnose and repair the problem. I would recommend .these experienced techs and service advisors. They were professional and quick to diagnose and repair the problem. I would recommend .these experienced techs and service advisors. More
by amax
April 26, 2023
It is the best. James McDonald and the entire staff are willing to assist you with sincerity. James McDonald and the entire staff are willing to assist you with sincerity. More
by smithhayes
