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Mercedes-Benz of Silver Spring

Silver Spring, MD

4.9
1,919 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3301 Briggs Chaney Rd.

Silver Spring, MD

20904

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Showing 1,919 reviews

September 29, 2020

The Dealership looks terrific and there’s a friendly feel to it. The people I met were all helpful. The quality of the dealership is reflected in the Sales Person who worked with me, Chevist Mitchell. In a w More

by ken white
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chevist Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2020 -

Mercedes-Benz of Silver Spring responded

Ken, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help. Safe travels!

September 29, 2020

Best car buying experience ever, thanks to Chevist Mitchell! Would definitely purchase from Mercedes-Benz of Silver Spring again. Above and beyond service, a job well done! More

by Karen Shields
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Fischer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chevist Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Khalil Nuri, Terrence Abrams
Sep 30, 2020 -

Mercedes-Benz of Silver Spring responded

Karen, we're so happy we were able to help you out! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

September 29, 2020

Well I have to say, it was definitely an experience like no other. The entire team was a delight to be around. I initially started with James McDonald in sales. He really worked with me and assisted through More

by L.Simpson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Fenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
James McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Fischer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terrence Abrams
Oct 01, 2020 -

Mercedes-Benz of Silver Spring responded

Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help. Safe travels!

September 28, 2020

Chevist Mitchell was amazing to partner with! He was very professional, responded to my inquiry in a timely and efficient manner and made the entire buying process so seamless during the purchase of my very More

by JoAnnette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dorit Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chevist Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2020 -

Mercedes-Benz of Silver Spring responded

Joannette, your wonderful feedback and rating mean a lot to us. We hope to be of service to you again! Take care!

September 19, 2020

Aaron is very specialized and professional sales person in Mercedes Benz of Silver Spring, MD team. He understand customer needs and try his best to make them happy. You can call him 100 times in a day and More

by Robin Jamwal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Latham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2020 -

Mercedes-Benz of Silver Spring responded

Robin, thanks for your praise and kind comments about our team. We hope you continue to choose us for all your automotive needs! Safe travels!

September 18, 2020

I absolutely love this dealership! I was treated poorly at another dealership. Then I met Charlie Miller. Call him! He's the best Sales Person!!! More

by Sporteewhite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Fenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dorit Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2020

Mercedes Benz Silver Spring offers excellent service. They are very accommodating and keep me posted throughout the day with the status of my vehicle. Scheduling is easy as well. When I choose to wait f More

by Vet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrell Fenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Gonzalez
Sep 16, 2020 -

Mercedes-Benz of Silver Spring responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Have a wonderful day!

September 14, 2020

Aaron was very professional. He allowed me to take my time with making my decision and wasn’t just trying to sell sell sell. I would definitely recommend working with him! I’ll also be back when I’m in More

by ALarry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Latham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

Mercedes-Benz of Silver Spring responded

Alarry, thank you for your support! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Silver Spring!

September 12, 2020

I have been a customer at Silver Spring Mercedes for over five years. The staff and customer service was great, especially Edward for making the car buying process easy. And Brad did an excellent with finan More

by Shawn J.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Fischer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

Mercedes-Benz of Silver Spring responded

Shawn, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Silver Spring so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

September 09, 2020

This was the easiest car buying experience I’ve had! Thanks for the professionalism, excellent customer service and an all around good experience! I walked away a very satisfied customer! More

by saritaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khalil Nuri, Terrence Abrams
Sep 10, 2020 -

Mercedes-Benz of Silver Spring responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thank you again for the great review! Take care!

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