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My Auto Import Center

Muskegon, MI

4.6
4,711 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Subaru, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020! With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it! My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
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1860 East Sternberg Rd.

Muskegon, MI

49444

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Showing 4,711 reviews

March 19, 2021

Came in to trade my truck in and get a fair amount and leave with a Subaru Crosstrek. Got everything I wanted and am very happy with the service provided. More

by canhazguitar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AnDre' Coffee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

My Auto Import Center responded

Thank you for the five-star review! So happy to know you were 100% satisfied with your most recent visit to My Subaru of Muskegon and that you were given excellent service from our Sales Specialist, AnDre'. We hope you enjoy your Subaru Crosstrek. Thank you for trusting our team with your business!

March 19, 2021

great and friendly, very open and nothing to hide. felt like it was a low pressure sale and we are very happy with our purchase More

by henrikpandp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

My Auto Import Center responded

Thank you for the kind review. Hopefully, we earn a perfect rating during your next visit to our dealership.

March 18, 2021

So happy I bought my car from here! Rob, Steve and Jacob were awesome to work with! I’d send anyone to My Auto Imports! More

by Savannah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Childress
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Stepanek
Mar 18, 2021 -

My Auto Import Center responded

Savannah, we are so delighted to hear you were given excellent customer service and were 100% satisfied with My Auto Import Center. Thank you for the great rating and for trusting our team with your business!

March 17, 2021

The staff is wonderful to work with. They want to make sure we are taken care of, and Jacob did a great job of helping us find the perfect vehicle!! More

by TaylorE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Childress
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bekah Wehman, Jacob Grace
Mar 17, 2021 -

My Auto Import Center responded

We are so happy to hear you were given excellent customer service by our Sales Specialist, Jacob Grace. We hope you enjoy your perfect vehicle. Thank you for the five-star rating and for the team at The My Auto Group with your business!

March 17, 2021

I was told passenger rear taillight was burnt out and they want d to charge me $18 to replace. I chose to decline and do the work myself. After buying bulbs and getting, I was looking to see what bulb More

by davistroy45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Byrd Harderman Jr
Mar 18, 2021 -

My Auto Import Center responded

We are so very to hear you were not given excellent customer service during your most recent visit to our dealership. We hope that you will take the time to reach to our Service Manager, Javid Zahir via email at jzahir@themyautogroup.com or our Assistant Service Manager Jim Pruitt at jpruitt@themyautogroup.com. We apologize for any inconvenience and hope to hear from you at your convenience so we can remedy this situation properly.

March 17, 2021

Absolutely the best dealership around, excellent customer service from Steve Devrries and the rest of the staff, no pressure at all, I was Treated like family, will definitely be a return customer and will r More

by southernbk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Leutzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Blais
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Ferry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Devries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Demarest, Steve Stepanek, Mark Deyoung
Mar 18, 2021 -

My Auto Import Center responded

Thank you for the great review! The best referrals come from amazing customers like yourself! We are so happy to hear you were pleased with the service you received at our dealership. Thank you for treating the My Auto Group team with your business!

March 16, 2021

Very friendly dealership and extremely helpful when it came to finding just the right car for me. My sales person was very professional and made me feel comfortable. More

by chacha48888
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Gongalski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Gressett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department manager is outstanding
Mar 16, 2021 -

My Auto Import Center responded

We are delighted that you were 100% satisfied with your most recent during your recent visit to The My Auto Group and My Subaru of Muskegon. Thank you for the five-star review and for trusting us with your business!

March 16, 2021

My experience was great. Smooth check in process followed by genuine customer care and timely completion of the work. Very friendly and informative staff. Comfortable waiting room accommodations. More

by matthew.sears
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glory Abiertas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

My Auto Import Center responded

We are so happy to hear you were given genuine customer care while at The My Auto Group. Thank you for the five-star rating and for trusting our team with your business!

March 16, 2021

The dealer was great. Subaru sent me an urgent recall about airbags which checked out to be wrong at dealer. Inspection only. Disappointed with someone. More

by tscotton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Clark, Tim Coffin
Mar 17, 2021 -

My Auto Import Center responded

We are delighted to hear you were given excellent service at My Subaru of Muskegon. Thank you for trusting us with your business.

March 16, 2021

Katie was awesome! Friendly, informative and knowledgeable. Totally pulled off the feat of the month by finding a car and getting it in 2 days! More

by karajw
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Katie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

My Auto Import Center responded

We think Katie Brown is awesome as well! We love hearing that had a great experience at The My Auto Group and My Subaru of Muskegon. Thank you for the great rating and for trusting our team with your business!

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