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Northside Lexus

Spring , TX

Overview
Employees
Reviews
Vehicles
4.9
7,599 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 7,599 reviews

January 27, 2024

Larry Kidd was a very nice person when we meet him last weekend but when we went on Thursday he was very rude and raising his voice.. it was very disrespectful.. we did get the car and everything but he wa More

by melindadiaz30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Kidd
2.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2024 -

Northside Lexus responded

We're sorry to learn about your recent experience. At Northside Lexus, we strive for exceptional customer service, and it sounds like this was not met in your case. We appreciate you bringing this to our attention and will address the issue internally while ensuring a better experience moving forward.

January 27, 2024

This was our third vehicle with the dealership and everything is always perfect We will be back More

by STANLEY.LANDRY
Recommend Dealer
Yes
Employees Worked With
Ashley Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Nguyen
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Jan 29, 2024 -

Northside Lexus responded

Stanley, thanks for the review! We appreciate the kind feedback and hope to see you again at Northside Lexus!

January 27, 2024

Thank you! Ashley Nguyen for being instrumental in our Lexus purchase. She was very professional, knowledgeable and made us feel comfortable. More

by ivipamj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2024 -

Northside Lexus responded

We're so glad to know that Ashley was able to assist you with your Lexus purchase at Northside Lexus. It's great hearing about our team providing professional and knowledgeable service! Enjoy the new ride!

January 27, 2024

Just bought my fourth car from Northside. Didn’t even consider going somewhere else and it’s a three hour drive to get there. The service department and Agustin Soto is why I keep coming back More

by janettecarpenter
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thiam Oum
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2024 -

Northside Lexus responded

We're so glad to know that you've had another great experience with us at Northside Lexus! We appreciate your loyalty and the long drive you make for our service. Thanks for trusting Agustin, Mark, Caleb, Thiam and the rest of our team once again!

January 27, 2024

Best Car buying experience ever. They take time to explain all details about the car and process. More

by uluckaypak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Marshal
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Jan 29, 2024 -

Northside Lexus responded

Thank you for sharing this high praise with us! It was our pleasure to assist you here at Northside Lexus.

January 27, 2024

Everyone at North Side Lexus is always so knowledgeable, helpful and friendly. They really make me feel valued. More

by nelliebelle301
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Cullingford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Pendergast
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Jan 29, 2024 -

Northside Lexus responded

We're delighted to know you felt valued during your visit at Northside Lexus! Our team strives to provide knowledgeable, helpful and friendly service. Thanks for the positive feedback!

January 26, 2024

Bobby, Mason, and Herb were wonderful to work with. The sale was seamless, and we are looking forward to enjoying our new vehicle. More

by julie40
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Bosley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Wroten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Herb Mills III
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 26, 2024 -

Northside Lexus responded

Julie, we're delighted to know that Bobby, Mason, and Herb made your experience at Northside Lexus a seamless one. Enjoy the new ride!

January 25, 2024

Great vehicle. Great service by Larry. Although, having backend issues with finance. Lexus is the best! More

by mmendoza
Recommend Dealer
Yes
Employees Worked With
Larry Kidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Kidd
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Jan 26, 2024 -

Northside Lexus responded

Thanks for sharing your great experience working with Larry at Northside Lexus! We apologize for any issues in the finance department, however, and invite you to reach out if you need further assistance, as your complete satisfaction is always our aim!

January 25, 2024

Everything about our experience in purchasing our new car was exceptional. We were very impressed by the Don Ansley our salesperson. He listened to our comments and was very patient in dealing with us. W More

by lmkrizak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Ansley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rex Bomar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 26, 2024 -

Northside Lexus responded

Daniel and Lois, we're delighted to know that you had such an exceptional experience working with us at Northside Lexus. It's especially great to hear our team, particularly Don, provided the patient and attentive service we aim for. We appreciate your recommendation and hope you enjoy every mile in your new car!

January 25, 2024

Northside Lexus provided a very courteous, knowledgeable, and patient sales team. Purchasing the car was a very enjoyable experience. I was comfortable asking questions. I felt as if I was part of a family More

by MJ2EICH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Christianson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Wroten
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Herb Mills III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TIM KARMOUT
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Jan 25, 2024 -

Northside Lexus responded

It's great to know you felt like part of the family at Northside Lexus. We always aim for a win-win solution and we're glad your car buying experience was enjoyable! Drive safe!

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