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Northside Lexus

Spring , TX

4.9
7,547 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 7,547 reviews

April 29, 2026

Larry was disappointing, although we were told by the financial department that we could bring our trade in title the next day; Larry insisted on accompanying us home to Cypress for the title. To add ins More

by hbecky8289
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Kidd
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Cullingford
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2026 -

Northside Lexus responded

It’s disappointing to read this feedback, and we want to extend our apologies for any miscommunications or missteps during the process. We will make sure this gets addressed with the appropriate people so it doesn’t happen again. If you would like to discuss this further, please call us directly. - Northside Lexus

April 28, 2026

Joshua did a great job managing our search for a specific vehicle! I would endorse him to anyone looking for a Lexus! More

by reinerdenny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dorothy Sausley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Noev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thiam Oum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Cullingford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2026 -

Northside Lexus responded

Thank you for sharing your kind words about Joshua! We will be sure to pass along your feedback to him and we hope to welcome you back to Northside Lexus in the future!

April 28, 2026

Austin was so professional and a pleasure to deal with. We were very impressed with him and look forward to another new Lexus when we are ready to replace the one we just bought. We would love to work with More

by tammyltalton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2026 -

Northside Lexus responded

Thank you for choosing Northside Lexus and sharing your experience with Austin! We look forward to working with you again in the future. Enjoy your new Lexus!

April 28, 2026

The entire process was very good. We received an email shortly after we emailed through the website and Steve Guzman (our sales consultant) was on top of things from there. Excellent More

by RR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2026 -

Northside Lexus responded

Thank you for the endorsement, RR! We’re glad Steve took such good care of you from start to finish. We’ll be sure to pass along your comments to him. See you next time at Northside Lexus!

April 27, 2026

Northside Lexus is a great dealership because their people are excellent! We’ve returned again to find our next Lexus. More

by HarryC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Driskill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Postma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2026 -

Northside Lexus responded

Hi Harry, thank you for your return business and fantastic review of our team at Northside Lexus. See you next time!

April 27, 2026

nothing but good things about steve and clayton! really appreciate the help amd working with me thanks More

by jeremiahadeyeba
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2026 -

Northside Lexus responded

Jeremiah, thank you for sharing your positive feedback about Steve and Clayton! We’re happy to hear you had a smooth experience at Northside Lexus.

April 27, 2026

Lisa helped me find the vehicle that fit my needs and lifestyle while taking into account personal preferences and taste. Within a day of me taking delivery I got a flat tire and I was taken care of qui More

by LOMAS_SHARMA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rex Bomar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria DeHoyos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Scogin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Scogin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Painter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2026 -

Northside Lexus responded

Thank you for sharing your experience with our team, we are happy to hear that so many of our team members helped you during your visit! We hope to see you again at Northside Lexus!

April 26, 2026

Lack of support setting up garage door opener. After hours on the phone, dealership sent someone to my house to fix. Problem got fixed, but service guy charged us money and stole our old transmit More

by WICHERRY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Thiam Oum
2.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Harris
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2026 -

Northside Lexus responded

We appreciate your feedback and we're glad the initial issue was resolved. However, it's concerning to hear about the charges and missing items. Let's connect directly so we can investigate this further and make things right. Please feel free to get in touch at your earliest convenience. Thank you, Nick Christianson - Lead New Vehicle Sales Manager - 281-569-3300

April 26, 2026

Steve was awesome and very helpful! I have never left a dealership feeling good about the experience. Steven deserves an award! More

by kenricke.burleson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2026 -

Northside Lexus responded

We’re so happy to hear you’ve never felt better after leaving a dealership! Thank you for coming to Northside Lexus and for leaving Steve this great review. See you next time!

April 22, 2026

Best Car buying experience I've ever had. The team was professional and friendly. Kathy was very helpful, friendly, and attentive. More

by T.Schnell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathy Maki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2026 -

Northside Lexus responded

Thank you for the wonderful feedback! We're so pleased that Kathy and our team made your experience so seamless. Enjoy your new car, and congrats from all of us at Northside Lexus!