Northside Lexus

The Ultimate Customer Experience This was our first time at Lexus but not last especially at NSLexus! NSLexus was accommodating and friendly from the moment we walked in and we were a This was our first time at Lexus but not last especially at NSLexus! NSLexus was accommodating and friendly from the moment we walked in and we were able to leave in a Lexus that fit our family. We actually had just started to look at cars believing we were in for weeks of dealing with trying to find the perfect car. We certainly want thank Jared Postma for all of his hard work and time, and Hamilton Dawes for working with us to be able to have this great experience! We LOVE our new car and know there is nothing out there better for us! We look forward to being long term Lexus owners. More

Very great experience! My experience was great from the very moment I pulled in to the dealership lot! Great atmosphere and friendly staff members! No pressure to buy a ca My experience was great from the very moment I pulled in to the dealership lot! Great atmosphere and friendly staff members! No pressure to buy a car right away! My salesman was very great, knowledgeable and provided me with professional service! Finance was great and explanatory with the different option packages for my purchase! More

Amazing service I highly recommend Northside. David Gardner provides exceptional communication and customer service!! My calls were returned promptly, and David commu I highly recommend Northside. David Gardner provides exceptional communication and customer service!! My calls were returned promptly, and David communicated with me throughout the entire experience. Finance and technology were seamless. Danh was immensely helpful on the technology side, as well. More

Wonderful! This was my first experience in buying a car by myself and I was delighted with everyone I came in contact with. They were very courteous, helpful, i This was my first experience in buying a car by myself and I was delighted with everyone I came in contact with. They were very courteous, helpful, informative and awesome! More

Repeat Buyer for a Reason I bought a Lexus from Northside Lexus 7 years ago. Since then our family has purchased from one of the other premier dealers in North Houston. While I bought a Lexus from Northside Lexus 7 years ago. Since then our family has purchased from one of the other premier dealers in North Houston. While the other was nice, Northside Lexus delivers an entirely differ elevated buying experience. When I wanted another Lexus, there was no other place to buy from. Go see Needham Shotwell. You’ll be happy you did. More

Fantastic The customer services and sales people are fantastic and go out of your way to make you comfortable. I have bought cars every 2 years and finally swit The customer services and sales people are fantastic and go out of your way to make you comfortable. I have bought cars every 2 years and finally switched to Lexus. The experience was so fast and amazing. More

Awesome Service, Class Act and Great Customer Service! From the moment we stepped onto the dealership we were treated with exceptional service. We truly enjoyed the shopping experience and couldn’t hav From the moment we stepped onto the dealership we were treated with exceptional service. We truly enjoyed the shopping experience and couldn’t have done it without Juan and all of his knowledge. He knows the brand, the service and the quality of Lexus. Being a previous owner of a Lexus and going from a SUV to a Sedan was a big change but it made it easy with all you all have to offer in warranty options, the amount of room is great! More

Excellent Customer Service Anthony was very knowledgable about the vehicle features. He was very patient with us. He went the extra mile to fullfill our purchase requirement. He Anthony was very knowledgable about the vehicle features. He was very patient with us. He went the extra mile to fullfill our purchase requirement. He also was very polite, and we never felt presure to make a final decision. More

Beautiful building good prices I found the car online and drove 3 hours to get it with an appointment. The car was not ready when we got there. It needed more detailing and inspec I found the car online and drove 3 hours to get it with an appointment. The car was not ready when we got there. It needed more detailing and inspection. I thought that was odd because they knew I was coming for almost a full week a head of time. We didn’t negotiate the price, because it was listed very responsible. However, the finance guy was short and we could tell he was irritated. Our credit score is excellent and I knew they could offer in house finance at a lower rate. I had shopped at other Lexus dealerships and they told me. At the end we were waiting for one more bank to come back with the rate and he seemed to think it wouldn’t be better and we should just go a head and settle for the 3.8 something. We told him we needed to go talk in private and he called back with a 3.33. I wanted a 2.9 but at this point I just wanted to get out of there. We arrived around 10:15 pm and didn’t get out of there until almost 4pm! We bought a Certified 2019 ES hybrid. Our salesman Larry was nice and seemed like a honest man: More

I was not able to take car ,after staying at dealership for 4hrs on .I was told my deal wouldn't be completed until next ,which took another 3hrs for 4hrs on .I was told my deal wouldn't be completed until next ,which took another 3hrs More