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Santa Cruz Toyota
Capitola, CA
1,307 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you.
Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day.
Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage.
Please Contact Us should you have any questions. Thank you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
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Showing 1,307 reviews
May 23, 2026
Friendly, efficient, no hustle They made the purchase process fast and easy. What's more, they didn't make me feel pressured when trying to sell me the warranty and the service package, which made me com process fast and easy. What's more, they didn't make me feel pressured when trying to sell me the warranty and the service package, which made me comfortable. More
by yingyu0205
Verified Customer
May 22, 2026
I usually have great service but this time when my car was returned to me it was covered in bird poop. When I showed my displeasure I was basically told that you could not help it when birds poop. My car was returned to me it was covered in bird poop. When I showed my displeasure I was basically told that you could not help it when birds poop. My car should have been washed before being returned. After complaining though took my car back and washed it. I shirk not have to complaint about something like this. More
by howardmechelle1966
Employees Worked With
May 22, 2026
Always great ? ? I really appreciated the convenient appointment and the excellent car wash. When I picked up my vehicle it looked great ???? ? I really appreciated the convenient appointment and the excellent car wash. When I picked up my vehicle it looked great ???? More
by mpbordner
May 21, 2026
It was very good! Misael was helpful and had a low pressure sales style which I appreciated. The sales manager and finance manager were also great! My wife and I are v Misael was helpful and had a low pressure sales style which I appreciated. The sales manager and finance manager were also great! My wife and I are very happy with the truck! More
by coach.vincew
May 21, 2026
Helpful, knowledgeable, trying to keep cost low, I appreciate him very much! Helpful, knowledgeable, trying to keep cost low, I appreciate him very much, helped with the differentiation of car docs lo appreciate him very much! Helpful, knowledgeable, trying to keep cost low, I appreciate him very much, helped with the differentiation of car docs locations More
by Jessicasnyder13
Employees Worked With
Hunter
May 21, 2026
Thank you for always taking care of my car and having great customer service. The shuttle service always makes it easy. great customer service. The shuttle service always makes it easy. More
by Jenna
Employees Worked With
May 21, 2026
Thanks for the Sunday morning surprise-to-me 5000 mile maintenance, and looking forward further to exploring developing an Origami shower for a possible Robo Sienna in 2028 + maintenance, and looking forward further to exploring developing an Origami shower for a possible Robo Sienna in 2028 + More
by sgkmacleod
Employees Worked With
May 19, 2026
Quick amiable service and I like the coffee and pastries A little pricey, but it's important to keep the money circulating in the community A little pricey, but it's important to keep the money circulating in the community More
by kell
