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Sarant Cadillac

Farmingdale, NY

4.8
2,938 Reviews
50 Years in Business A+ Rating on BBB Unlimited Parking Sales and Service all at one location All Cadillac loaner fleet 4.9 out of 5 Stars - DealerRater & Cars.com Entire inventory on site Over 450 new/pre-owned vehicles avialable #1 volume Cadillac Dealer in the NorthEast Conveniently located and easily accessible from all parkways and expressways WiFi / Fresh beverages
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4339 Hempstead Tpke

Farmingdale, NY

11735

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Showing 2,938 reviews

May 31, 2023

Timely and excellent service , , satisfaction and good customer care and well done team to all ensure good service More

by Rico6412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerson Maldonado
Jun 01, 2023 -

Sarant Cadillac responded

That's what we like to hear! Thank you for sharing your feedback. We're glad your visit was such an enjoyable one. We're looking forward to seeing you again at your next visit!

May 27, 2023

I researched on-line the 2023 Cadillac XT4 and XT5. I compared features, performance and most of all value.All promotions pointed to Sarant. I found the exact car I wanted to purchase. The next step wa More

by roseannecolon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerson Maldonado
May 30, 2023 -

Sarant Cadillac responded

Wow, it's experiences like yours that really keep us motivated! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 26, 2023

Went in to shop for a new car, met up with Dina and she walked us through the ordering of a nee CT5. The entire process from ordering to pickup of the new car went very smoothly. More

by Gray wolf 2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Dreyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dina Campanaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023 -

Sarant Cadillac responded

Congratulations on your new car! We are so pleased you enjoyed your visit to Sarant Cadillac! If you're ever in need of more help, please let us know!

May 26, 2023

We had a very smooth experience this time. Car took a bit longer than predicted but within reason. More

by TERRICOOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023 -

Sarant Cadillac responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Sarant Cadillac and we hope to see you again soon!

May 25, 2023

Sal was very nice, I just wasn’t a fan of having to finance in order to get my loan with my current car paid through them I think that was a little bit of a scam. More

by leeh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Carruba
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023 -

Sarant Cadillac responded

Thank you for the positive feedback regarding Sal. However, we’re sorry to read that you were unhappy with the financing process. We would like to discuss the issue further. Please reach out to Joyia Roper, our Customer Experience Manager at jroper@sarantcadillac.com as we would like to discuss this matter further.

May 26, 2023 -

leeh responded

Ok, I’m order to trade my car in and get my payment paid for my trade in offer, I was told that I HAD to finance something through the dealership as I was going to pay for the car in full and I was told I have to make a minimum of four payments with interest in order to leave that day with the Cadillac which was pretty upsetting

May 24, 2023

Great service, very friendly and easy to work with. The location was also stellar. Highly recommend. More

by jaredfaggione99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023 -

Sarant Cadillac responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day.

May 24, 2023

Alexander was a pleasure to work with. Knowledgeable and respectful. Would recommend him to anyone looking for good customer service More

by LENAGALLY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexander Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023 -

Sarant Cadillac responded

We're so glad to hear you enjoyed working with our team. Thanks for the great feedback and recommendation!

May 24, 2023

The best experience I have ever in Sarant Cadillac. I’m very close to King o rouke in smithtown but I was never happy with them. So it’s worth to go to Sarant to be satisfied. I’ll definitely buy again More

by mehmeteseratay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Team Maroon NAKED LIME
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023 -

Sarant Cadillac responded

Hi, thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let us know about your positive experience. Have a great day!

May 23, 2023

Shirk responsibility, fail to solve the problem, prevaricate and fool customers, no professional ethics at all! More

by cris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
3.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lugo
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023 -

Sarant Cadillac responded

Cris, thank you for your feedback and we’re sorry to hear that we did not meet your expectations. We wish to discuss this further and hopefully you will give us another chance. Please reach out to our Customer Experience Manager, Joyia Roper at jroper@sarantcadillac.com as we would like to discuss this matter further.

May 23, 2023

Attentive, informative sales, service and reception personnel. My second Cadillac, first from Sarant and I will likely buy my next from Sarant after my lease extension. More

by kmicucci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Reale
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerson Maldonado
May 24, 2023 -

Sarant Cadillac responded

That's what we like to hear! Thank you for the 5 stars and your kind words. Customers like you really keep us motivated. Thank you for choosing Sarant Cadillac - come see us again soon!

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