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Shields Auto Center

Rantoul, IL

4.7
794 Reviews
Shields Chrysler Dodge Jeep RAM is an established Rantoul, IL dealership that maintains a well stocked supply of Chrysler, Dodge, Ram and Jeep vehicles in our new and pre-owned inventories. Our sales representatives have the experience to find the perfect vehicle match for you, and our finance staff will provide competitive payment options. The entire buying experience is straightforward and no hassle here; come and visit us today at 850 Broadmeadow Road.
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850 Broadmeadow Rd

Rantoul, IL

61866

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Showing 794 reviews

August 18, 2023

Great dealership I think that this is my 4 or 5 car I bought from them. Very nice people to deal with More

by uncledanauntjudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kory Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I think that who I dealt with is no longer there but the service department is great that’s why I take my car back to get worked on
Aug 18, 2023 -

Shields Auto Center responded

Thank you for choosing Shields Auto Center for you automotive needs. We are thrilled that you are happy with our services. Repeat business is the best compliment. We appreciate your loyalty.

August 17, 2023

I asked them to put some wires up in the dash, but they didn't do it. More

by jbsma1896
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kory Miller
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Shields Auto Center responded

We apologize for the miscommunication and inconvenience. Please call our Service Manager, Dale Scudder at (217) 892-2155. Thank you!

August 16, 2023

They perform the service in a timely manner. The wait time at this dealership is much shorter than other dealerships I have taken my truck to for the same service in the past 3 years. Waiting ar More

by mkt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Scudder
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Nigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Drennan
Aug 16, 2023 -

Shields Auto Center responded

Thank you so much for taking the time to share your experience with our Service Department at Shields Auto Center. We take pride in knowing that our customers are happy!

August 15, 2023

Waiting area is very clean. Rest Rooms are very clean also. Facility is very easy to get to from the interstate. More

by donnaswick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Scudder
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Nigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Drennan
Aug 16, 2023 -

Shields Auto Center responded

Thank you, Donna! This is great feedback!

August 14, 2023

All of the staff i interacted with were wonderful. Buying a car is always stressful, but they helped alleviate aome of the stress More

by CockMunch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Keyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry "TNT" Twitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Cassout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kory Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Hall, Andrew Henson
Aug 16, 2023 -

Shields Auto Center responded

Thank you for sharing your experience. We're glad that we helped reduce some of the stress with buying a new vehicle. We appreciate you giving us the opportunity to earn your business.

August 12, 2023

No review No review No review No review No review No review No review No More

by DLG1989CHAMP
Recommend Dealer
Yes
Employees Worked With
Kory Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Shields Auto Center responded

Thank you for your 5-star review. We appreciate your business!

August 10, 2023

Greg shields provided me with excellent customer service in servicing my car. Very polite and professional More

by amy.selvaraj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marci Ihnen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

Shields Auto Center responded

We appreciate your feedback of Greg's outstanding customer service. Thank you for sharing, Amy!

August 09, 2023

The whole Shields team made the process of car buying hassle free- They were very professional. the best experience I’ve ever had with a dealership More

by Leenahancockmd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marci Ihnen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Keyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry "TNT" Twitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Cassout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kory Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Hall, Andrew Henson
Aug 24, 2023 -

Shields Auto Center responded

Thank you for the great review! We appreciate your business and we can't wait to welcome you back!

Aug 24, 2023 -

Leenahancockmd responded

You have our business for life! Thank you for being a company with integrity - it is always a pleasure coming to Shields

August 09, 2023

Great place to buy and have your car serviced ! My wifes family lives in Florida and I hear all sorts of stories about there dealerships and repair places . Glad I do not have those problems ! More

by nursepen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marci Ihnen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Keyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Scudder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

Shields Auto Center responded

Our goal is attaining 100% customer satisfaction in all aspects of our dealership. We are happy to learn that we are providing you with outstanding customer service and quality work that you can trust!

August 09, 2023

It’s very clean and all of the staff is friendly and willing to help, they do their best to get you the best deals and overall was a great experience More

by Blarose1803
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marci Ihnen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teresa Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Cassout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

Shields Auto Center responded

We are glad to hear that we met your expectations and you had a great experience. Thank you for the great review!

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