Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Shields Auto Center
Rantoul, IL
780 Reviews
Shields Chrysler Dodge Jeep RAM is an established Rantoul, IL dealership that maintains a well stocked supply of Chrysler, Dodge, Ram and Jeep vehicles in our new and pre-owned inventories. Our sales representatives have the experience to find the perfect vehicle match for you, and our finance staff will provide competitive payment options. The entire buying experience is straightforward and no hassle here; come and visit us today at 850 Broadmeadow Road.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 780 reviews
February 21, 2024
There great I like going there. The process goes pretty smoothly. And they bring me my car if I’m at work The process goes pretty smoothly. And they bring me my car if I’m at work More
by mindytyus0512
Verified Customer
Helpful February 16, 2024
Great customer service. Fast service. Friendly. Clean emailing room. Not sure what else to say. Fast service. Friendly. Clean emailing room. Not sure what else to say. More
by toddrph
Employees Worked With
February 15, 2024
Shields provides high quality service and maintenance on my Dodge van. They also are great at explaining what they are doing. They have always been on time and don't keep me waiting. They are trustworthy an my Dodge van. They also are great at explaining what they are doing. They have always been on time and don't keep me waiting. They are trustworthy and don't perform any more maintenance than is necessary. More
by sherrilljohn1
February 11, 2024
No pressure and sincerity of their staff is the reason I keep coming back. Our salesman, Terry Twitchell, hasn't steered me wrong yet. keep coming back. Our salesman, Terry Twitchell, hasn't steered me wrong yet. More
by beego763
Employees Worked With
February 07, 2024
Terry was very helpful. I walked in knowing I needed something different but had no idea what. Terry's kindness and experience helped me decide on the almost perfect vehicle I walked in knowing I needed something different but had no idea what. Terry's kindness and experience helped me decide on the almost perfect vehicle. More
by squirrelslikecheese
February 06, 2024
Took my newly purchased pre-owned vehicle in for the first checkup and oil change. Dropped it off and they gave me a ride home. My vehicle was delivered later in the day to my home. Exceptional people h first checkup and oil change. Dropped it off and they gave me a ride home. My vehicle was delivered later in the day to my home. Exceptional people here at this dealership. EXCELLENT SERVICE. More
by squirrelslikecheese
February 02, 2024
They are always helpful and courteous. The pick up/drop off service for the oil change was amazing! The pick up/drop off service for the oil change was amazing! More
by xxxxxxxx
Employees Worked With
February 02, 2024
Honest, good people. this was the third car we've purchased from them over the years, and have never been disappointed. I would recommend them to others. this was the third car we've purchased from them over the years, and have never been disappointed. I would recommend them to others. More
by viletac
January 26, 2024
Did amazing like usually I am glad that I bring my vehicle to there shop vehicle to there shop More
by artie62521
Employees Worked With
January 25, 2024
Many people at Shields were welcoming and friendly. Scott was especially friendly and helpful. The service was quick. Scott was especially friendly and helpful. The service was quick. More
by tlee1949
Employees Worked With
Other Employees :
Noah Shields spent time visiting with me.
