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Toyota Direct

Columbus, OH

4.2
1,351 Reviews
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4248 Morse Rd

Columbus, OH

43230

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Showing 1,351 reviews

February 22, 2025

Sent my daughter up there to get the oil change and she didnt have any issues with giving the confirmation number and getting the oil changed More

by high23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larissa Sanker
February 21, 2025

Schneider was awesome, very friendly and answered my many questions, but toyotadirect did not give me zero percent interest which is sad for those that don't earn much. More

by yaabey7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Schneider Lincifort
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2025

My sister recommended Direct Toyota and loved the fact they offered zero percent auto loans, I was much impressed. More

by chris.l.smith264
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malek Abed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schneider Lincifort
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2025

We have purchased three Toyotas over the years from this dealership and have always received good service for them here. Larissa, our service agent for this current service, was very pleasant and capable. More

by mmoos2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larrisa Sanker
February 21, 2025

Good experience. Have worked with Russell in the past on other car purchases at dealership. More

by daytreyder1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Doddroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Cochems
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2025

They was very knowledgeable and helpful. We had a very good experience and we are enjoying are new car. Thanks More

by danheitman1978
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Cochems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schneider Lincifort
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2025

They will up sell you and not do what you ask. I asked for a rear windshield wiper to be replaced along With someone looking at my gas cap that wouldn’t open when I hit the button. Neither thing More

by pocketrose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Elgin
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2025

Good experience Nice and gentle staff welcoming and yes popcorn and orange slush were yummy and worth waiting 😄 More

by ammrasheed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont remember the name
February 19, 2025

Clifford did a very good job . the saleswomen pointed out several things most of which probably were not really needed. More

by tmcdonald7
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clifford Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2025

Service manager tried to upsell me and played me stupid. I asked for conventional oil over synthetic and he gave me this song and dance about the engine may be harmed. I researched it and it said that it ca More

by clarkhknn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Marnell
1.0
This rating includes all reviews, with more weight given to recent reviews.
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