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Toyota Direct
Columbus, OH
1,585 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,585 reviews
May 24, 2025
My experience was great. I was in and out of there in no time. Justine even went and brought my car around to me at the end. I appreciated that since it was raining. I was in and out of there in no time. Justine even went and brought my car around to me at the end. I appreciated that since it was raining. More
by cab5
Verified CustomerEmployees Worked With
May 24, 2025
The Tocoma runs like a New car after the repair, which proves the mechanics did a good job. proves the mechanics did a good job. More
by jack_danford
Employees Worked With
May 23, 2025
Caleb was incredibly thorough in taking care of us. He took time to understand our issue and made sure everything was addressed in a timely fashion. Much appreciated. He took time to understand our issue and made sure everything was addressed in a timely fashion. Much appreciated. More
by doran220
Employees Worked With
May 23, 2025
Love my truck and it is very wonderful, might have issues with only 800 miles but that is an issue with toyota not them. with only 800 miles but that is an issue with toyota not them. More
by cmeyer4478
Employees Worked With
May 23, 2025
People were polite and answered my questions. Waiting area is very nice; good coffee and snacks. Waiting area is very nice; good coffee and snacks. More
by jsiebert0
Employees Worked With
May 23, 2025
You have the wrong Emil and I’ve told you this many many times!!!! I’m not Judith!!! times!!!! I’m not Judith!!! More
by pcockburn
Employees Worked With
May 23, 2025
It was a very good experience. Thank you so much! I appreciate the opportunity to fill out this survey Thank you so much! I appreciate the opportunity to fill out this survey More
by jamalmohamud625
Employees Worked With
May 23, 2025
Terrible service department technician's Terrible customer service Terrible management staff awful price avoid at all cost customer service Terrible management staff awful price avoid at all cost More
by Zachrwl42
May 22, 2025
Original dealership. Prefer to return to home dealer. Miss the car wash. Was a great benefit. The service department has expanded significantly over the last few years. G Prefer to return to home dealer. Miss the car wash. Was a great benefit. The service department has expanded significantly over the last few years. Growth is always a great opportunity. This growth came at the expense of its busier, but more chaotic; and the car wash. Just harder to find that extra value for the 30-45 minute drive More
by tylertrippier
Employees Worked With
