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Toyota of Cleveland
McDonald, TN
4,885 Reviews
Toyota of Cleveland looks forward to serving you!
Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award.
We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year!
Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles.
We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience!
Call 423-664-9715 to schedule your VIP appointment!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,885 reviews
February 12, 2024
Everybody was very helpful. Treated me right on my trade in and did everything they could to get where I wanted to be on payments. Big shout out to Jason Keith for all that he d Treated me right on my trade in and did everything they could to get where I wanted to be on payments. Big shout out to Jason Keith for all that he did to make the whole experience pleasant. Everyone involved were very professional. More
by jeffkaylor
Employees Worked With
February 10, 2024
As always, it was a great experience buying my Highlander! This is my 3rd time purchasing from TOC! Shootout to my sales guy Kenny Jones with the help of Shane Defoor and, of course, Justus Goodn Highlander! This is my 3rd time purchasing from TOC! Shootout to my sales guy Kenny Jones with the help of Shane Defoor and, of course, Justus Goodner! They are a great team! I'll be back soon!! 😉 More
by Jenn Carlton
February 10, 2024
Jason Keith is absolutely wonderful! I told him what I was looking for and he had me in the car in less than 30 minutes. Best service hands down!! Thank you Jason! I told him what I was looking for and he had me in the car in less than 30 minutes. Best service hands down!! Thank you Jason! More
by Kerry Ann
February 08, 2024
Great service department! Angelia is more than my service representative..she’s become a friend! I called when I needed to purchase a new vehicle and she sent me to Greg Bain… Angelia is more than my service representative..she’s become a friend! I called when I needed to purchase a new vehicle and she sent me to Greg Bain…what a guy! He really worked with me and my budget. More
by Pearlgirl
February 08, 2024
Love this place great experience I would suggest this place to anyone. We will come for all our car needs. place to anyone. We will come for all our car needs. More
by narcissaclink3
Employees Worked With
February 08, 2024
I was not feeling optimistic about my trade-in options but I went to Justice and Tyler to see what they could do for me. They put in a lot of work trying to get me into something more affordable! Working but I went to Justice and Tyler to see what they could do for me. They put in a lot of work trying to get me into something more affordable! Working with people who are hardworking, respectful and patient is the best thing anyone can ask for when car shopping. Now I have an awesome, brand new Toyota Corolla! Go see them! More
by valrtin4
February 08, 2024
I had the most amazing experience at Toyota of Cleveland! Seriously the nicest people to buy a car from! My salesman was Tyler, who truly went above and beyond to find me a car i didn't feel like I was settl Seriously the nicest people to buy a car from! My salesman was Tyler, who truly went above and beyond to find me a car i didn't feel like I was settling for and dealing with the most paniced and picky customer after my horrible experience at nissan of clevelabd and the most helpful sales manager stockon Coffey and the most wonderful and helpful finance manager Chrystal Thompson! She not only took like to make sure my payment stayed in my range but she also took time to explain and SHOW Me why my interest rate was high ! She never made me feel stupid for not knowing something like the finance manager at nissan did. Hands down 10/10 I'd recommend to anyone who's looking to buy a vehicle! Definitely go see these kind people at Toyota of Cleveland! More
by Sarah walker
February 07, 2024
Let me start off by saying everyone at this dealership is amazing hands down. I highly recommend Toyota of Cleveland if you are looking to buy a vehicle. Go see Gregg Bain he is the BEST of the BEST. He will amazing hands down. I highly recommend Toyota of Cleveland if you are looking to buy a vehicle. Go see Gregg Bain he is the BEST of the BEST. He will not waste your time & he will help out in any way he can. More
by PartonAshley
February 07, 2024
Mike was amazing! !! I usually hate dealing with car dealers, but Mike changed that. He was friendly, easy to work with and had a great sense of humor! If you want an e !! I usually hate dealing with car dealers, but Mike changed that. He was friendly, easy to work with and had a great sense of humor! If you want an easy time buying a car, look Mike up !! You won’t regret it!!! More
by Bonniekrenzer5
February 07, 2024
The only dealership that I trust and do business with in the area. Excellent staff and facilities who care about their customers. the area. Excellent staff and facilities who care about their customers. More
by OoltewahDoc
