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Toyota of Cleveland

McDonald, TN

5.0
4,886 Reviews
Toyota of Cleveland looks forward to serving you! Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award. We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year! Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles. We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience! Call 423-664-9715 to schedule your VIP appointment!
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3560 Village North Blvd SW

McDonald, TN

37353

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Showing 4,886 reviews

February 02, 2024

Very pleasant atmosphere! Everyone was very friendly!! Someone made sure that we were taken care of and made sure we didn't have any issues. More

by ceetbarie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfred Odister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Toyota of Cleveland responded

We're delighted to know you had a pleasant experience with us at Toyota of Cleveland! Our team is always here to ensure our customers are well taken care of. Thanks for the positive feedback, we appreciate it! Safe travels!

February 02, 2024

Friendly thorough explanation of available vehicles including accessories, warranty, financing, service and trade in value of my vehicle. More

by Piercedl46
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stockton Coffey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Calfee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Toyota of Cleveland responded

We're glad to know you had a comprehensive and friendly experience at Toyota of Cleveland! We aim to provide all the necessary information for our customers! Safe travels!

February 02, 2024

All were friendly and helpful without being pushy at all. I’ve never felt at home at a dealership but did there More

by McMinnPat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stockton Coffey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Calfee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Toyota of Cleveland responded

We're so glad to know you felt at home with our team here at Toyota of Cleveland. Thanks for sharing your experience and rating us highly!

February 02, 2024

Very helpful and professional with everything. He answered ever question I had and was very patient with me. 10 out of 10 More

by Brystoncole54
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stockton Coffey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Toyota of Cleveland responded

We're delighted to know you had a 10 out of 10 experience with us at Toyota of Cleveland! It's great that all your questions were answered and our team was patient. Thanks for the review!

February 02, 2024

Very professional but extremely nice! ! We dealt with a young man, Tyler Gibson! He wasn’t pushy but went out of his way making us very comfortable!! More

by Jeanne
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Cox
Feb 02, 2024 -

Toyota of Cleveland responded

Jeanne, we're delighted to know that Tyler and our team at Toyota of Cleveland made your experience comfortable. We hope to see you next time! Enjoy your new ride!

February 01, 2024

THE most painless auto purchasing experience in my 72 years of buying cars. The salesman to the finance process was wonderful BECAUSE OF THE PEOPLE! More

by absmgr1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfred Odister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2024 -

Toyota of Cleveland responded

We're delighted to know that you had a seamless experience with us here at Toyota of Cleveland. It's great to hear that our team made it memorable for you! Thanks for the review and enjoy your new car!

February 01, 2024

Always great service and their waiting room clean and inviting. Easy to set an appointment when I call. More

by JW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Peek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelia Caronia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Toyota of Cleveland responded

Thank you for trusting the Toyota of Cleveland team with your service needs! We appreciate your support and look forward to your next visit!

February 01, 2024

This dealership made the process quick and accommodating for our family! Thank you Kenny Jones and Jullian Allinder for going above and beyond. I highly recommend this dealership- they are upfront and fair! More

by VLEESQUIRES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julien Allinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2024 -

Toyota of Cleveland responded

We're so glad to know that our team at Toyota of Cleveland could provide a quick and accommodating experience for your family! Thanks for recommending us, we appreciate the support.

January 31, 2024

I have been going to them for service for over a year. They take a video of what they do and text it to you and are prompt, kind and helpful. I asked them about trading in my Camry yesterday for a RAV4 be More

by atreegrows12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfred Odister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelia Caronia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Toyota of Cleveland responded

We're delighted to know that you've had a positive experience with our service and sales team at Toyota of Cleveland. We strive for transparency in all we do, so it's great to see this reflected in your review. Enjoy the new RAV4!

January 31, 2024

This dealership is very accommodating and the people are most helpful and prompt, our salesman Isaiah Hawkins was especially exceptional in his manner and professionalism. It was a very good experience for More

by Deb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julien Allinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaiah Hawkins
Feb 01, 2024 -

Toyota of Cleveland responded

Deb, we're delighted to know that Isaiah and the rest of our team at Toyota of Cleveland made your experience a positive one. Thanks for choosing us!

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