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Toyota of Cleveland

McDonald, TN

5.0
5,073 Reviews
Toyota of Cleveland looks forward to serving you! Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award. We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year! Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles. We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience! Call 423-664-9715 to schedule your VIP appointment!
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3560 Village North Blvd SW

McDonald, TN

37353

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Showing 5,073 reviews

September 06, 2025

Everyone was so nice and helpful, Gregg Bain went above and beyond to make sure I had everything I wanted and needed. Everyone I worked with from start to finish were great! More

by Calmay6790
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregg Bain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane DeFoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julien Allinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2025 -

Toyota of Cleveland responded

Thank you for sharing your experience with Gregg and our team! We appreciate your business at Toyota of Cleveland and hope to see you again down the road. Take care!

September 06, 2025

Great service, everyone was super nice and got me in and out! I will definitely be back! More

by Lpp12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2025 -

Toyota of Cleveland responded

We truly appreciate your top-notch rating! Hope to see you again soon! - Toyota of Cleveland

September 06, 2025

Had a nice relaxing space to wait and service completed in a timely manner. Coffee and water provided for the wait More

by staciad1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Peek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2025 -

Toyota of Cleveland responded

Thank you for sharing your experience, Stacia! We hope to welcome you back to Toyota of Cleveland next time!

September 05, 2025

Everyone we worked with was professional and thorough. They treated us well and the process was very efficient. We would definitely recommend this dealer. More

by Wallaces
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2025 -

Toyota of Cleveland responded

Thank you for recommending our team at Toyota of Cleveland! It means so much to us that you found our team to be professional, knowledgeable, and kind. We hope to see you back again in the future!

September 04, 2025

If you're looking for a salesman who is knowledgeable, trustworthy and goes above and beyond, I recommend Evan Hicks. He gave me the best car buying experience that I have ever had. From the start he was More

by Terrie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Ratledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2025 -

Toyota of Cleveland responded

Terrie, thank you for your glowing review! We're glad to hear that Evan Hicks and the rest of our team made such a positive impact. Your loyalty means a lot to us, and the entire team at Toyota of Cleveland appreciates your continued trust.

September 03, 2025

Matt Frady was great as always! Taylor in finance was also easy to work with. Just a good experience all around. More

by New Tacoma Owner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Frady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon McCormick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2025 -

Toyota of Cleveland responded

We're happy to hear Matt and Taylor made your experience so positive! Congratulations on your new Tacoma, and thank you for choosing Toyota of Cleveland!

September 02, 2025

Everyone at this dealership was great in helping me find exactly what I wanted in a truck. I went in being very picky so they were very patient with me and listened to my wants and showed me quite a few veh More

by chandel0309
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Chretien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Lockridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2025 -

Toyota of Cleveland responded

Thank you for sharing your experience, Chandel! We love to hear that Noah, Justin, and Justice went above and beyond to assist you. Thank you for choosing Toyota of Cleveland. We look forward to seeing you again!

September 02, 2025

All staff were exceptionally helpful and understanding. They worked hard to get a deal that we could live with on an excellent vehicle. More

by Nancy M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stockton Coffey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Calfee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2025 -

Toyota of Cleveland responded

Hi Nancy, we're glad to hear you had such a positive experience with our team! Thank you for choosing Toyota of Cleveland! Safe travels!

September 02, 2025

I just bought a new vehicle from Toyota of Cleveland and had the best experience. Alfred and Gregg were absolutely awesome — super chill, no pressure, and really helpful throughout the entire process. Mike, More

by C.D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregg Bain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfred Odister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2025 -

Toyota of Cleveland responded

Congrats on your new vehicle! We're thrilled to hear you had such a positive experience with the team at Toyota of Cleveland. We're here to help anytime you need us. Safe travels!

September 01, 2025

Mike Covington made us a solid offer on our trade in and a nice deal on our 2025 Toyota Crown Signia. Mike was great, I asked him about a tint shop and had it tinted before they deliver our car. That is wha More

by Djgill65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julien Allinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2025 -

Toyota of Cleveland responded

Congrats on the new 2025 Toyota Crown Signia! We're thrilled Mike and Julien made the process smooth and easy. We hope you enjoy the ride, and we look forward to welcoming you back to Toyota of Cleveland down the road!

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