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Toyota of Cleveland
McDonald, TN
4,931 Reviews
Toyota of Cleveland looks forward to serving you!
Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award.
We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year!
Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles.
We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience!
Call 423-664-9715 to schedule your VIP appointment!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,931 reviews
April 09, 2025
Everyone we encountered at Toyota of Cleveland was friendly and accommodating from the moment we walked in. My salesman made our car shopping experience the best one we have had yet. He was patient friendly and accommodating from the moment we walked in. My salesman made our car shopping experience the best one we have had yet. He was patient and accommodating, especially with my very busy 3 year in tow. More
by y.carithers
April 09, 2025
This is the second vehicle I have gotten from this dealership. I always have the best assistance! Kenny Jones, Stockton Coffey, and Taylor Alton made my, at first stressful day, go so smooth while tak dealership. I always have the best assistance! Kenny Jones, Stockton Coffey, and Taylor Alton made my, at first stressful day, go so smooth while taking home my 2025 Tacoma. I appreciated everything they did to help me today! It will always be that type of assistance that will keep me coming back! More
by Jessd213
April 08, 2025
Toyota of Cleveland was a wonderful dealership to work with to make my car purchase! The young salesman, Calloway Covington, was professional, Courteous, Friendly, Knowledgeable, and Listened carefully to with to make my car purchase! The young salesman, Calloway Covington, was professional, Courteous, Friendly, Knowledgeable, and Listened carefully to exactly what I wanted, and never tried to push me toward a purchase! I’m 70 years old, and working with Calloway, was the quickest, easiest car buying experience I’ve ever had! Taylor Alton, the Finance Manager, was equally wonderful in the approach! The low stress environment in which he helped me through the process of loan approval, and explaining all the paperwork of car buying, was greatly appreciated! Well done, Toyota of Cleveland! I will refer all my friends your way, and will be back in the future! More
by EVal
April 07, 2025
Honestly the best experience a guy could have in buying their first vehicle. Every single person I talked to were extremely welcoming, patient and willing to do whatever it took to make the process enjoyab their first vehicle. Every single person I talked to were extremely welcoming, patient and willing to do whatever it took to make the process enjoyable and successful. In particular, I want to shoutout Mr. Josh Howard and Mr. Justice Goodner. Truly great guys that were with me every step of the way. Highly recommend coming here if you're even within a state away, they were awesome. Couldnt be happier with my purchase! More
by Jasper O'Dell
April 06, 2025
Friendly, prompt, courteous service. If I have an issue with service or my vehicle, they listen to my concerns. If I have an issue with service or my vehicle, they listen to my concerns. More
by prc1966
Employees Worked With
April 05, 2025
Great dealership. Nathan Walker was exceptional and very helpful through the entire process. 5 stars! Nathan Walker was exceptional and very helpful through the entire process. 5 stars! More
by WT10
April 04, 2025
I have purchased many vehicles from this dealership and will continue due to their exceptional customer service and their second to none service department. If anyone is shopping for a vehicle, this is th will continue due to their exceptional customer service and their second to none service department. If anyone is shopping for a vehicle, this is the place to go! More
by Donalosi
April 04, 2025
Great place to buy a vehicle! Nice customer service and very friendly people. I would go back there for my next car. Nice customer service and very friendly people. I would go back there for my next car. More
by Kafrady
Employees Worked With
April 03, 2025
Friendly staff; knowledgeable Staff. When I bring my van for service and is finished the young man who checked me in, explains everything dome and answers any questions I may have. When I bring my van for service and is finished the young man who checked me in, explains everything dome and answers any questions I may have. More
by Isabella
Employees Worked With
April 03, 2025
What a great experience at Toyota of Cleveland! My salesman, Alfred did so much to go out of his way to accommodate me to make my purchase of a Highlander happen. If you are in the market for My salesman, Alfred did so much to go out of his way to accommodate me to make my purchase of a Highlander happen. If you are in the market for a Toyota, I highly recommend you go to Toyota of Cleveland and ask for Alfred I doubt you could go wrong More
by ChattanoogaJanet
