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Toyota of Scranton

Scranton, PA

Overview
Employees
Reviews
Vehicles
4.7
5,490 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,490 reviews

December 16, 2024

This is a well operated and organized business that does everything well to please the consumer. More

by JBOTTJER13
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cheverez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff
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Dec 17, 2024 -

Toyota of Scranton responded

JBOTTJER13, Thank you for your kind words! We’re thrilled to hear that you find our business well-operated and organized. Our goal is always to provide an exceptional experience for our customers, and we’re glad we delivered. We look forward to serving you again! Warm regards, The Toyota of Scranton Team

December 16, 2024

Quick efficient friendly Every call has been met with these qualities I feel safe and well taken care of More

by KAYSUSANW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2024 -

Toyota of Scranton responded

KAYSUSANW, Thank you for your kind feedback! We’re so glad to hear that every interaction has been quick, efficient, and friendly. Knowing you feel safe and well taken care of is exactly what we strive for. We’re always here for you and appreciate your trust in us! Warm regards, The Service Team Toyota of Scranton

December 16, 2024

Very professional , quick, willing to work with you on what you are looking for in a truck More

by TINFOX42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cheverez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Toyota of Scranton responded

TINFOX42, Thank you for taking the time to share your experience! We’re delighted to hear that you found our team professional, efficient, and willing to work with you to find the perfect truck. Your satisfaction is our top priority, and it’s great to know we were able to meet your expectations. If you have any questions or need further assistance in the future, don’t hesitate to reach out. We look forward to helping you again! Best regards, The Sales Team Toyota of Scranton

December 13, 2024

I came recommended from my auto mechanic Mark at Automarx and they lived up to what he said they would. Very professional, from start to finish = friendly, knowledgeable folks. More

by VANW2DLT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Mercado Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Hedden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2024 -

Toyota of Scranton responded

VANW2DLT, Thank you so much for your kind words and for trusting us with your visit, especially on Mark's recommendation! We're thrilled to hear we lived up to your expectations and that you found our team friendly and professional. It's always our goal to provide knowledgeable and seamless service from start to finish. If there's anything we can assist you with in the future, please don't hesitate to reach out. Safe travels! Warm Regards, The Toyota of Scranton Team

December 13, 2024

Toyota of Scranton gave me a fair deal on my trade-in and on my purchase. More

by suscon535
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Hedden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrianna Neff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Gallo, Mary Jo Preno
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Dec 13, 2024 -

Toyota of Scranton responded

suscon535, Thank you for your feedback! We’re glad to hear you felt you received a fair deal on both your trade-in and purchase. Providing a transparent and positive experience is always our goal. We appreciate your trust in Toyota of Scranton and look forward to serving you again in the future! Warm regards, The Team at Toyota of Scranton

December 11, 2024

Service at Toyota of Scranton is always great. Friendly staff and the work is always great More

by LNSEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Cloud
5.0
This rating includes all reviews, with more weight given to recent reviews.
james Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Cloud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Paligiamo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2024 -

Toyota of Scranton responded

LNSEC, Thank you for the wonderful feedback! We're thrilled to hear that you consistently have a great experience with our friendly staff and quality service. We look forward to continuing to exceed your expectations in the future! Warm regards, The Service Team Toyota of Scranton

December 11, 2024

They are professional. They are polite. They are helpful. They are quick with service. They have good mechanics and enough mechanics. Their whole service department is More

by JEFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kacie Kuchinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Weinberger
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Dec 11, 2024 -

Toyota of Scranton responded

JEFF, Thank you for sharing such kind words about our service department! We're delighted to hear that our team’s professionalism, politeness, and efficiency made your experience a positive one. It's great to know you appreciate our skilled mechanics and the effort we put into providing quick and helpful service. Your support means a lot to us, and we look forward to continuing to serve you! Thank you, The Service Team Toyota of Scranton

December 10, 2024

Scott and Corey were very helpful. I was told a brief history of the car I had purchased and found that to also be helpful. Two very good guys. More

by MOUSHE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Boynton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2024 -

Toyota of Scranton responded

MOUSHE, Thank you for sharing your positive experience! We're thrilled to hear that Scott and Corey were so helpful and that you appreciated the brief history of your vehicle. We’re lucky to have such great team members, and it’s wonderful to know they made your experience enjoyable. If there’s anything more we can do for you, please don’t hesitate to reach out. Enjoy your new car! Warm regards, The Sales Team Toyota of Scranton

December 09, 2024

I was treated very well at Toyota of Scranton. They worked hard to get me into the car I wanted More

by SUSANN.DAVIS0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Cali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Felkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Toyota of Scranton responded

SUSANN.DAVIS0, Thank you for sharing your experience! We're thrilled to hear that you felt well taken care of and that our team was able to help you get into the car you wanted. Your satisfaction is our top priority, and it's wonderful to know we could make it happen for you. If there's anything else we can assist you with, please don’t hesitate to reach out. Enjoy your new vehicle, and we look forward to seeing you again! Warm regards, The Sales Team Toyota of Scranton

December 09, 2024

I drove through a high snow bank that tore a cover shield partially off under the car. My service rep Joe, got us right in and didn’t charge for the temporary repair. Amazing to see there are still businesse More

by Safetyg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Boyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsea Zongilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2024 -

Toyota of Scranton responded

Safetyg, Thank you for sharing your experience! We're so glad Joe was able to assist you quickly and provide the temporary repair you needed. We pride ourselves on doing the right thing for our guests and making sure they feel taken care of. Your kind words mean a lot to us, and we’re always here if you need anything in the future! Warm regards, The Service Team Toyota of Scranton

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