My first contact with Greg was by phone on a Friday, when he was very helpful. I was looking for a Forester, because at first glance it seemed it seemed more competitively priced and within my budget, He pointed out to me that he could probably find me an Outback with more features at lower cost. To make a long story short., I drove out on Friday with a new 2019 Outback basic model that just happended to come with the navigation package I needed, driven by a smart phone, and the other niceties I wanted. Just what I wanted!
What impressed me most was your team's no pressure approach to sales, even up to the financing and upselling of extra parts which has always annoyed me the most in the most in the past.
In a word: Pleasant.