W&L Subaru

Overall, a very satisfying experience. A couple of things that stand out as to not being what I felt was straight up front: No one said that the 30 day...3000 mile warranty was a "50-50 d A couple of things that stand out as to not being what I felt was straight up front: No one said that the 30 day...3000 mile warranty was a "50-50 deal. It was only stated as being you have 30 day, 3000 mile warranty with this car. That was deceptive, and not divulged until the final pay-out and transfer of purchase. Secondly, I left with 1/4 tank of gas. That was a bit disappointing as I was told yes, you get a tank of gas. That's minor, but the 30 day thing was "not minor"..overall, however, my wife and I got a very nice car, we are very pleased with the honesty about it. The staff was attentive and polite and we did not feel "pressured at all". So therefore, I give those who assisted us five stars for their efforts, despite the above statement. I don't know any of the other "mechanical-related staff" but I will say that compared to Alexander Subaru's detailing and vehicle prep? I give ten starts to W & L, as compared to about 3 for the previous dealership. It wasn't a good experience at all. The widow stickers were placed over the smeared, old "glue" - the floor mats were not even snapped down..and most of all...and a serious matter which I can no longer remedy since the car was traded in at W * L, there was break-in damage to the driver's side of the car that was NEVER shown to me, and only divulged when I traded it, which cost me dearly. NOT good. But I will patronize W & L for the upkeep on this 2015 CRV that is everything we were looking for. Thank you. More

Best one we have ever dealt with. Super nice, thorough, and extremely professional. We will be back Super nice, thorough, and extremely professional. We will be back More

The communication via phone was excellent and saved me time and money running back and forth to dealerships. They were very organized and kept the process moving along. Very knowledgeable and helpful staf time and money running back and forth to dealerships. They were very organized and kept the process moving along. Very knowledgeable and helpful staff. Thumbs up for W and L!!!!! More

Very easy and hassle free process while getting my car inspected the other day in Northumberland inspected the other day in Northumberland More

Everyone we worked with was very kind and helpful. I never felt rushed or pressured. I will definitely be doing business with them in the future. I never felt rushed or pressured. I will definitely be doing business with them in the future. More

Kyle listened to what I was looking for in a car, and everyone there worked together to complete the sale. everyone there worked together to complete the sale. More

Everyone especially Matt was professional and helpful in providing information I needed to make a decision. I was kept up to date on what was being done and everything was done without a problem. My car l providing information I needed to make a decision. I was kept up to date on what was being done and everything was done without a problem. My car looked great when it came out and ran smoothly. The waiting room was comfortable and the time spent there was not all that long compared to other places I have been. Very pleased! More

Matt was very professional, he took great care of me and getting me settled into a loaner car for the day. getting me settled into a loaner car for the day. More

Every one was very kind & helpful! The work was excellent! My car looked like a new car & very clean! The work was excellent! My car looked like a new car & very clean! More