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I appreciate all of the service department's help. I got... - jeffsp06
I appreciate all of the service department's help. I got in out very quickly and everyone was helpful and friendly. They done a great job replacing my gas door.
Top Reviewed Specialists At This Dealership
Professional Service - patrickweir47
I am pleased with my new car. Jeremiah and Dwayne were very professional and made sure I was fully informed to my satisfaction. They should be commended.
Princeton had such a nice sense of humor I enjoyed my... - Sexiilady214
Princeton had such a nice sense of humor I enjoyed my experience and I’m very pleased thank you for my blessing I look forward to
The car is fantastic—it has the amenities I need and... - leeandpollyedwards
The car is fantastic—it has the amenities I need and avoids the ones I do not need. The salesman, Victor Vargas, was very helpful. And the price was right.
I used the app to make my appointment. It was an easy... - Mgarlotte
I used the app to make my appointment. It was an easy process. The service writer was very professional and my car finished as promised. I would definitely use Eastern Shore again for my service needs.
Best prices and they don’t play games. Friendliest most... - Lauren
Best prices and they don’t play games. Friendliest most down to Earth staff. Looked all over. Hyundai of Auburn is straight shooters. Ask for Scott. Would definitely go back for when we buy our next car. So happy we made the drive from Columbus, GA. THANKS SCOTT!!!
Everyone was friendly, patient and very... - riverrun
Everyone was friendly, patient and very knowledgeable.
Tony covered everything about the car, from A to Z
Todd was very understanding and walked us through the financing process.
Together they got us a great rate.
11 minutes agoWow awesome service @ Tuscaloosa Hyundai.... - RoRo
11 minutes ago
Wow awesome service @ Tuscaloosa Hyundai. From the 1st email to the phone calls and making sure everything was in order and what I felt comfortable with. David S. You are much appreciated you made sure that I got the suv I wanted. Such courteous and professional service from start to finish. Thank you so much. Dale L. In Finance thank you as well for everything. You explained everything from Warranty/payments and oil changes and everything in between. And thank you to the detail team I didn’t meet you guys but my ride is shining like new money. I would highly recommend you guys to anyone needing a new car/suv. Thanks again for the awesome car buying experience. I love my 2020 Hyundai Palisade 😃🚘 Mrs. Rosita Sanders, Northport
recall Mishap - youngbll
Hi I took my Jeep Cherokee here for 2 recalls. Driving home that night, my car starting acting crazy. It was speeding when I wanted it to stop and lunging periodically when driving. I called the service department to discuss. They were concerned and wanted me to get it back to them right away. Due to my work schedule, it would have been 4 days before I could get it to them. The service department came to my work and picked up the car, fixed it and brought it back to me. They didn't want me driving around with the car acting so nutty. They indicated the recall had malfunctioned and repeated the recall procedure followed by a test drive to make sure all was ok. Thanks for the extra effort to make sure my car was corrected.
Thank you, Hyundai of Dothan - dcook
We purchased a 2019 Hyundai Elantra for our daughter from Parks Hyundai in Gainesville (PHG) in May 2019. In October 2019 her car was taken in to PHG for a prepaid maintenance service. Her oil was changed and everything was checked over and given a clean bill of health. On January 2, 2020 while traveling home from Pensacola (Christmas break) back to Gainesville (college), her car's check oil warning light came on, then her check battery light turned on, and then her check engine light turned on. All of these lights turned on in rapid succession within a 10-minute time frame. After the Check Engine Light came on, the car just stalled out and quit in the middle of the interstate (I-10)--leaving my daughter and I vulnerable to a potentially fatal disaster/accident. Fortunately, we were able to contact Hyundai Roadside assistance and they towed us to the nearest Hyundai dealership which was Hyundai of Dothan. We rolled in around 5pm and they were closing up their service department, but were kind enough to take a look at the car even though most of their technicians were getting ready to go home. They showed us that the oil drain plug was missing and because of this, all of the oil had leaked out along the highway resulting in the engine locking up. They advised us to call Parks Hyundai in Gainesville the next morning.
We called PHG and spoke with Ken Irvin (service mgr) and John Lanza (gen mgr) several different times and they refused to take responsibility for the loosened drain plug & refused to even work with us to get the problem fixed, citing vandalism. We contacted Corporate Hyundai who eventually denied our claim for repairs because they stated the issue was not due to a manufacturer's defect so was not covered by our NEW car warranty. Basically, no one from Hyundai was willing to help us. Except for Mike Evans, the service manager at Hyundai of Dothan. After several weeks of us going back and forth with Hyundai Corporate and Parks Hyundai of Gainesville, he was the only one who was willing to help and went above and beyond in order to make things right for us. I also want to add that while we were waiting for my husband to pick us up from Dothan the night that our car broke down, the staff at Hyundai of Dothan were extremely kind & sympathetic--after hearing our story, one of the employees went and bought us dinner!
We can't say enough good things about Mike Evans and his service staff. They were all very helpful and once we were able to get the repairs covered by our auto insurance, Mr. Evans helped us locate a new engine for the car and one of his technicians (Pasha) worked on it over the weekend to have it ready for us. Mr. Evans and Hyundai of Dothan helped restore our faith in humanity. They were a beacon of integrity and kindness in the midst of a very dark & disappointing experience with the Hyundai Brand. After this experience, we would be hard pressed to recommend purchasing a car from Hyundai--and definitely not from Parks Hyundai in Gainesville. Our overall rating of Hyundai is dismal to say the least. No representative from Hyundai was willing to help us except for Mike Evans of Hyundai of Dothan. We highly recommend Mike Evans and his service department of Hyundai of Dothan.
Crazy hard to get appointment to have car serviced or... - gfarris2605
Crazy hard to get appointment to have car serviced or warranty work done, had to wait over three weeks just to get car serviced and recalls complete, got home to find out still has 1 recall not completed
STAY AWAY!!! - IwillNotComeBack
It took more than 1 hour to get the sales people to show me an estimate based on the price they advertised on the website for the vehicle I test drove. Instead, they just kept ignoring it saying that the manufacturer's rebate was some other kind of incentive. I am appalled at the way this dealership does business.
Nobody gets a best deal at this dealership. Mr. Nobody, that is!
Peeling paint - Mr. Disapointed
What’s the story with the peeling paint on my Sonata? I went dealership and the acted like they’d never seen that problem and completely ignored me , I went on line and out there is a class action lawsuit against Hyundai. These operate in bad faith. I’m diapointed.
Shane Dodd - ginfouts
For various reasons, I have purchased 4 vehicles I the past 2 1/2 years. The first one was purchased through Shane Dodd. He made the purchase basically painless....it went so smooth that I also purchased 3 additional vehicles through Shane Dodd. The finance manager is also very easy to work with and explained everything to where it was easy to understand. Thanks to both these guys for my smooth transactions!
Amazing Experience! - BCN2018SantaFeSport2.0T
Logan Dunlap and the Tameron Hyundai team were fantastic to work with. From the trade-in to getting me in the perfect vehicle they made it all a pleasant experience. I was very impressed with the entire team from General Manager, Sales and Service. I know I made the right decision to purchase my 2018 Santa Fe Sport 2.0T from them and will be servicing my vehicle with them. I HIGHLY recommend Logan Dunlop, he was very professional and easy to work with during the entire process!