Great First Service Experience - JoeT
I was very pleased with the courtesy and fast service while having my Kona's first oil change done....very comfortable waiting area! I will be back!
Top Reviewed Specialists At This Dealership
Customer Service/Sales Consultant
Stay away from Hyundai - SayNo2Hyundai
I am extremely disappointed by the way Hyundai USA and Bentley Hyundai decided to handle my handsfree case. This issue was present since day 1 of us purchasing the vehicle in 2017. I spent a lot of my time at home and away from work troubleshooting and sending several audio recordings to the company and have been able to re-produce the issue with every single phone call, however the dealership kept the vehicle for several hours and returned it back stating "we don't see a problem". I purchased a new phone, and switched 3 different carries, however the problem never went away. I am extremely saddened by Hyundai's lack of ownership of the issue. The least Hyundai could do is try to replace the radio or the microphone to eliminate the issue, instead Hyundai decided to close the case. However, after this experience, I will be taking my business to a company that stands behind their customers. It is such a shame for the entire Hyundai team that they won't stand behind the customer and fix something that is still under warranty. Do yourself a favor and stay away from Bentley Hyundai and the Hyundai Brand.
Very Enjoyable Experience - JSU77
Our sales representative, William Banks was a pleasure to work with. He diligently worked with us throughout the entire process and found the best deal that he could find. We are very happy with the overall experience.
Deals on wheels - jaquay.spivey
Best dealership in the wiregrass along with the entire mike schimitz automotive group. They make it happen. Come have the best car shop experience @ Hyundai of Dothan
Jan's SF - ssawyer0
David Norris: best of the best! That's 4 cars I've bought from him this year. Fred, Tom, all the service guys--nobody does it better. Will certainly return.
Amazing Experience! - BCN2018SantaFeSport2.0T
Logan Dunlap and the Tameron Hyundai team were fantastic to work with. From the trade-in to getting me in the perfect vehicle they made it all a pleasant experience. I was very impressed with the entire team from General Manager, Sales and Service. I know I made the right decision to purchase my 2018 Santa Fe Sport 2.0T from them and will be servicing my vehicle with them. I HIGHLY recommend Logan Dunlop, he was very professional and easy to work with during the entire process!
Excellent experience with Tuscaloosa Hyundai!! - jocephusjeep
After several trips to the dealership, we are so grateful for Brandi Irvin’s patience and professionalism as she helped us find the perfect fit. We ended up having to sell our previous vehicle outright and were thankful for the rebates offered by Hyundai!
Deception! - addakus123
My test drive consisted of the representative beside me on his phone. Not explaining any controls or features. Luckily I did this on my own. Didn't figure out how to use Android auto until 1 hour later when I got home. That's ok though. The only major problem I had was with the way the paperwork was presented to me, but I should have paid close attention. When Mr. Mcall was going over add-ons with me he conveniently didn't mention that an extended warranty was attatch to the final price. Mentioned 3 other things but never said anything about the extended warranty, which was the highest plan by the way. Got to the finance guy, Abe I think his name was, and he said that they were giving me a 10 year warranty. Making it sound as if it was something that came with the car from hyundai. Since i knew that hyundais had 10 year warranty, i had no reason to believe that this was anything extra. Again nobody mentioned that I was paying an extra 2200 dollars for this. This can and will be cancelled, but it still made my payment higher than it had to be, and I've learned from experience that extended warranties are no good. This was the part that I didn't appreciate at all. The rest of it I didn't care about because I was going to get the car regardless, but I have a great problem with how that was hidden into the bill. As this is my first new car I have learned to pay attention to absolutely everything line by line. This was unnecessary. When asked how everything was going with the vehicle, I told him that it was perfect, but asked why this wasn't brought to my attention. I was told I would get a call. A call that I have not received. I will also be filing a complaint with BBB about this. Thank you for your time. I would have no problem recommending people to buy a car there if it wasn't for this 1 thing! I love my car, so it has nothing to do with that. I am still glad i got this vehicle. I just have problem when people are purposefully deceitful for whatever reason. it was the reps that i came in contact with. Sean McCall the sales rep and Abe as the finance specialist. Hope this helps someone!
Shane Dodd - ginfouts
For various reasons, I have purchased 4 vehicles I the past 2 1/2 years. The first one was purchased through Shane Dodd. He made the purchase basically painless....it went so smooth that I also purchased 3 additional vehicles through Shane Dodd. The finance manager is also very easy to work with and explained everything to where it was easy to understand. Thanks to both these guys for my smooth transactions!
deALER REVIEW - hduncan
I HAVE BOUGHT FROM THEM IN THE PAST AND HAVE ALWAYS BEEN PLEASED.THEY ARE NEVER PUSHY AND ARE ALWAYS VERY EASY TO DEAL WITH.I HAVE RECOMMENDED THE DEALERSHIP TO OTHERS..
Always have a willingness to serve us better. - Rdfinger0513
We have had our Santa Fe Sport for a year now. From the very beginning of the purchase until our recent service maintenance, the folks at Hyundai of Decatur have been extremely nice, friendly, personable and professional. Your not a NUMBER or QUOTA at HoD; We feel like we matter. I plan on being a lifetime member of the Hyundai Family.
. Nice place - wwwmontezrudolph69
Good place to buy a car. Ron Dancy & the nice gentle who closed my deal made me feel like i was part family. I made a nice experience.
Professional from start to finish! - patrickg
I have purchased several cars in the past five years. I purchased a vehicle today for a family member after looking at several dealerships and several cars... Gayle at Jim Burke Nissan and Luke in Finance are awesome! None of the typical "car dealer tricks" of "What can we do today to get you to buy this car." There ended up being a technical glitch but the dealership was quick to realize it and also make it right. Would certainly recommend Jim Burke Nissan. Much different than these major dealerships owned out of state that are soo concerned about numbers that they can't even really listen to their customers.
Neil Farrell - Takelia S Lynch
I love my new car and Neil was very nice and he made sure that I knew how to work everything in my car he has great customer service skills I recommend everybody to go see him ASAP
The best salesman - ASmith
I need a car asap. After going to few dealerships I came to Serra Hyundai. CJ was absolutely great!! He worked diligently and patiently with me. He was professional and had a great attitude. I found myself not wanting assistance from anyone else. So if you need a vehicle, definitely go and ask for CJ. He will take good care of you!!!
Professional Service - patrickweir47
I am pleased with my new car. Jeremiah and Dwayne were very professional and made sure I was fully informed to my satisfaction. They should be commended.