450 Alabama Used Car Dealers

I had an incredibly frustrating and unprofessional - Jesus Velasco

I had an incredibly frustrating and unprofessional experience at this service department. After paying for my vehicle in full, the service advisor attempted to force me to sign paperwork. When I refused, they threatened to hold my car hostage—explicitly telling me I would not get my keys back despite having already paid. Instead of trying to understand my perspective or handle the situation professionally, an older gentleman stepped in and doubled down on the intimidation, trying to force me to sign and repeating that I wouldn't get my car. The only reason I am giving this experience any stars at all is because of a gentleman who finally walked over, assessed the situation, and rightly told the staff to "give the man his car." Paying customers should never be bullied, pressured, or threatened with the withholding of their property over a paperwork dispute. This department desperately needs a lesson in conflict resolution and basic customer service. I will not be returning.

Salesperson Clarence Hall is an asset to this dealership, - Pete

Salesperson Clarence Hall is an asset to this dealership, cannot say enough about him. He showed us several different vehicles and was very knowledgeable in all aspects of the vehicles. . As usual only came in to look and then bought a'25 GLE 350. Will definitely recommend Clarence Hall and this dealership. Clarence thank you for all your help, it was a pleasure working with you.

I bought a part on 5/6/24 in the amount of 1405. - Jaha2722

I bought a part on 5/6/24 in the amount of 1405.53. Turns out I didn’t need the part and returned it ( Unopened) on 5/7/24 and they would only refund me 80% of the cost to purchase. They refunded me 1155.53. I then asked about the 3% they charged me to use my credit card and they stated that they don’t refund any of that amount. So in all they stole 292.17 from me. Lesson learned, you will never get another opportunity at my business.

Highly recommend this dealership. - kbrocken92

Highly recommend this dealership. I worked with Mr Antwoine Perkins at the Montgomery location in early March 2024. I didn’t think I would be approved due to my credit and I had a trade in that I didn’t think would be acceptable. But he really seemed to care and even gave me advice about how to better my credit for the future. He got me in a great vehicle and accepted my trade in. The customer service was great and the entire staff was friendly. I will definitely be back and will recommend them to anyone looking for a vehicle.

One of the best car buying experiences I've ever had ! - Lorraine7363

One of the best car buying experiences I've ever had !! Shannon the internet manager was awesome in every way. She was such a pleasure to work with and kept in touch with me during the whole process of getting the Tacoma shipped from the factory to the dealership. She answered all my questions along the way and was very pleasant and easy to work with. Vehicle arrived today and was exactly the way it was listed, no bait and switch at all. Thank you Bondy's for Shannon and your great ethics. I will refer all my friends to you !!!

Antwoine Perkins was great very helpful in the purchase - lilbitrogers

Antwoine Perkins was great very helpful in the purchase of my car go check him out you won’t be disappointed

Amazing service. - John

Amazing service. Bought an amazing car. JE Dawson did a stellar job of being personable and working out a great deal. The transaction was very quick, and my time was valued. Have this dealership in mind for when you need to get into a car!

Bought a BMW in December. Contacted Lance and told him... - Christinyo91

Bought a BMW in December. Contacted Lance and told him check engine light was on day 3- now laying $500 in repairs with no help from the dealership. I was instructed with a. YouTube video to reset the check engine light. I had to be towed home twice last week and was never informed of the dealership having a service department until their rude manager contacted me after I had the vehicle 30 days and there was nothing they can do. I was told I should’ve done my homework and they were BMW certified. I was told incorrectly about how or where I could charge the car and now my reviews and post on their Facebook has been deleted bc they want to deceive people. Currently I have no vehicle because it has been at BMW yet As well as being inconvenienced by not being able to go to work without transportation. Poor customer service and lack of communication/empathy for their customers. Ali also talks down to people and just wants to argue. His way- no way. People will find out how you treat people.

Dealer allowed to state-safety-inspect the bad cars it sells - artistdon2005

Peter the owner of High line Imports claimed to perform a state "safety-inspection" on the car my wife and I purchased from them --- and they put a state safety sticker on it --- but the car they sold us had a hole in the exhaust requiring $400 in exhaust repairs. It broke down after an hour because "it looked like no one ever changed the oil" according to our mechanic. The junk in the oil pan caused a camshaft sensor to be filled with sludge and the Oxygen sensor was burned out, costing another $600. This dealer is simply a licensed curb seller, flipping dirt cheap used cars at high profit without doing a single thing to see that they are mechanically safe and in decent shape.

excellent purchasing expereience, would def recommend the - mike jones

excellent purchasing expereience, would def recommend the dealer. rami the owner was great and the pricing is spectacular

I was looking for a 2024 white 4Runner. - Deborah

I was looking for a 2024 white 4Runner. I found one at Tuscaloosa Toyota. I filled out form and immediately was contacted by David DeSantis, General Manager. He put me in contact with Michael Baltins. I was working with Michael from out of state. He was prompt in answering any questions or concerns I had. After purchasing the vehicle Michael and David both reached out to me to let me know they appreciated my business and if I had any questions. That is something that I have never had happen in purchasing a vehicle. Michael Baltins and the staff were very courteous and professional in dealing with. Michael was very knowledgeable about the vehicle and took time in familiarizing me with the features. Thank you Michael and Tuscaloosa Toyota for a great experience.

Great place for a reasonable vehicle. - Sabreena

Great place for a reasonable vehicle. I didn’t plenty of research and came back to the same place I started. Highly recommend!

By far one of the greatest car buying experiences :) - pdunkin74

We were purchasing a car for our daughter. JJ was very professional, honest and the process of getting the car was the quickest we have ever been through. We will definitely be back when we have to purchase again for our next daughter in a few years :) It was a pleasure to do business with them and will recommend them to our friends and family.

If I could give them 0 stars I would. - Shayla

If I could give them 0 stars I would... everything was good with customer service up UNTIL they basically gave the car away that me, the sales rep MOOSE and JACK the sales manager discussed. I called to express my frustrations and concerns with the general manager who I admit on the phone seemed concerned at that time but at the end of the day its clearly all about a sale. Both Jake and Jack stated that they would do their best to make things right. And as I still wait and have not heard from anyone as promised... Needless to say I wouldn't do business with them even if they were giving the car away for free.

they are polite and professiinal - jaswaim

they do everything tgey can to help there customers and get them what they need. they helped me and my family in our situatiin. i would send anyone and everyone here.

I strongly advise against this establishment. - latricegrace

I strongly advise against this establishment. The deliveries were indeed pleasant, but that’s the only reason they received a star. The service manager, Vicki Reeves, was solely focused on making a sale and completely disregarded any other concerns. Despite multiple emails exchanged, the issue remains unresolved. I was planning to purchase another vehicle for my daughter, but this experience has made me reconsider. It’s a terrible business!

All in all the staff members went above and beyond what - burgerkingdooh

All in all the staff members went above and beyond what was expected. They were exactly how car buying should be.

Bought my car today at Pelham Enterprise Car sales. - sarahJ

Bought my car today at Pelham Enterprise Car sales. The staff members were extremely courteous and professional. I was in and out of the dealership in record time. I am so pleased with my experience. Keep up the good work, Pelham Enterprise Car SalesIII

Caleb Albright and Nate were great my husband and I are - Danahyde89

Caleb Albright and Nate were great my husband and I are so excited about our 2022 Chevy Equinox RS. Thank you all so much!!!!

They were very helpful and friendly! Working with me on... - Hoove04

They were very helpful and friendly! Working with me on Sunday and Memorial Day to help me get my 2011 Jeep Wrangler!!! Ty was awesome and very honest!

Wonderful experience! We needed all of the sudden that... - mariaruttle007

Wonderful experience! We needed all of the sudden that same day. Within hours we got a great deal, best car we ever had. I definitely recommend them. We purchased a 2015 Ford Explore in like new condition and thousands more for our trade than we expected. Very very happy customers.

Adam was great to deal with and was response to my - Gary

Adam was great to deal with and was response to my questions. The car buying experience was as expected. Nothing flashy. The paperwork process took some time, but that was expected.

Need to File against Surety bond - Rosetta

They have wronged lots of customers with Titles and then went out of business. Anyone out there can help I would gladly appreciate. I paid for car with check and clear title trade in and they never gave me a title now state wants 50,000 bond from ME to obtain a title for 11,500 car I bought. So wrong. Filed with Better Business Bureau but they just said they out of Business. No telling how many cars were sold without giving hard working people their Titles. Very sad very dishonest and state of Alabama is not helping my cost would be over 1,000 for 50,000 bond.

We purchased a vehicle Saturday, February 21, 2026 Our - christy.bedsole

We purchased a vehicle Saturday, February 21, 2026 Our salesman, Cedric Davis, was great to work with as well as the finance team. We will be shopping at Thomasville GMC in the future.

Be very cautious buying a vehicle from this location, I... - cshirey123

Be very cautious buying a vehicle from this location, I bought a 2008 bmw 535i from them and 2 days later the engine started knocking, and the engine is completely ruined. They were not concerned that I paid cash $6000 and the car is ruined. They just said sorry about it. Hope it gets better. Be VERY CAUTIOUS DOING BUSINESS HERE.

I was promised they would only pull a SOFT pull. - Paul77

I was promised they would only pull a SOFT pull. They pulled a HARD inquiry and then sent me an email saying that it would not affect my credit. xxx? All hard inquiries affect a person's credit score. The more inquiries on a person's report, the more it will decrease their score. What a bunch of uneducated xxxxxxx!

No complaints at all, your service department was very - cookster

No complaints at all, your service department was very professional and helpful and got the job done. Thanks

Have auto check out by mechanic FIRST before you buy - imnothappy

Before you buy any vehicle have it check out by a ASE certified mechanic. i was told there vehicles was inspected before they buy them. i find this hard to believe. i bought car & i had it checked out by 2 local auto shops both gave me the same exact answer.. the motor has to be replaced because it was bad..

Just not trustworthy - Snuffydogg

I see a car that wife wanted... go in and see several different things... all cars 900over cost, but three different prices are shown.... get manager to give me a price e, almost accept it, then he starts adding on fees, tells me incorrect information on taxes, fees, and the car itself. He kept pushing sale, but wouldn't answer questions. All the while playing Christian music... a modern day money changer.... WWJD.

Dee customer service was great and customer friendly. - Mrs Lesa

Dee customer service was great and customer friendly. She was patient with all my questions and clear answers to unsure questions by breaking them down. She was very detailed in step by step with fees and process of purchasing my suv. It was a non pressure experience with satisfaction guarantee on my visit. Go see her with her friendly smile and approachable personality.