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Call Ryan Shippy! Call Ryan Shippy! Call Ryan Shippy!... - Tina_U_FatLard
Call Ryan Shippy! Call Ryan Shippy! Call Ryan Shippy! Call Ryan Shippy! Call Ryan Shippy! Call Ryan Shippy!
Top Reviewed Specialists At This Dealership
Internet Sales Manager
Your Automotive sales friend in the business
I purchased a 2021 Escalade ESV at Coulter and had a... - latoyawilliams79
I purchased a 2021 Escalade ESV at Coulter and had a great experience. Dureen and Sarah were AWESOME!!! Thank you both I am very happy with my purchase!
New Sales Manager
You allowed me to bring my puppy in. Ryan was great and... - edcarolnz
You allowed me to bring my puppy in. Ryan was great and fun to work with.
Sales / Leasing Consultant
Best customer service I’ve experienced at gmc Findlay... - titoavila1868
Best customer service I’ve experienced at gmc Findlay dealership. Frank showed us around helped find the truck we where happy with and super cool guy A+.
They keep their word. Totally helped us out when our car,... - BROWNYBOYS
They keep their word. Totally helped us out when our car, garage, and house went up in flames! Thanks Mike, Ben and Amy.
Internet Sales & Leasing Manager
Sales & Leasing Consultant
Gaby was awesome, Very nice and helpful. I would... - Scoobsanch
Gaby was awesome, Very nice and helpful. I would recommend her to anybody looking to buy a car
Excelente trato de las personas que me ayudaron a obtener... - José Corral
Excelente trato de las personas que me ayudaron a obtener el carro que quería,y laayuda para obtener el crédito y un buen interes
Extremely poor quality and awful customer satisfaction. I... - brendons
Extremely poor quality and awful customer satisfaction. I had to return me vehicle multiple times and it still is not fixed. I would also not recommend GMC. They do not stand behind their products or their service. My life long commitment to GMC is over.
Have had my truck serviced here from day one excellent... - jat1
Have had my truck serviced here from day one excellent work. Also looking to upgrade my truck. I need a bigger one to haul my trailer.
Came in for an issue on my Cadillac ATS-V that no one... - Z-ATSV
Came in for an issue on my Cadillac ATS-V that no one prior could seem to pinpoint. The service director handed me off to Britt Rivington. Britt was great with communication and would follow up with me every few days to let me know what they have found and to relay info between myself and the tech. He would also keep me looped in on the status of incoming parts, and give me pretty realistic ETAs. Overall, the whole repair took a bit longer than anticipated, but working with Britt made it quite easy and assuring with his frequent contact. My car is back now and running like new, couldn't be more satisfied!
"Welcome to the Garrett Chevrolet Family" the email... - clarkbartron
"Welcome to the Garrett Chevrolet Family" the email declared. Spoiler: I did not feel welcome.
The setup: I live in Maricopa, I'm paying cash, I notice a car lot in Coolidge that has a car I'd like to purchase. I contact the dealership, where Micaela begins to answer my emails.
M: Yes, it's available, here's what we charge, with fees out the door. I
Me: Sounds great, I would like to do a test drive between 4:30 and 5:00. Is the car ready to go?
M: Yes, the car is ready to go. I will see you then.
Spoiler: The car was not ready to go, nor did she see me then.
It's an hour drive each way, but I'm careful to email Micaela at the car dealership to let her know I will be there at 5pm. I show up at 5pm at the Coolidge Arizona car sales office...no Micaela. She's gone for the day - and nope, they weren't aware of any appointment. Flag #1
Sierra takes over, and locates the keys - she's new, so we have to find the car. She hands me the keys, and...nothing. The car has zero charge. Thankfully the car is unlocked. Flag #2
This is where I notice the Chrysler car that I was assured was ready to drive off the car lot has not been detailed. Maybe we have a different opinion of "ready" so I press on. Flag #3
Back to the office, they inform me that the car started fine on Friday, where they start up all the cars. This will just a) take a jump, or b) we have another battery. Flag #4
It only requires a jump, and amazingly, I'm still on board. Frustration does start to creep into my voice, but I'm still pretty restrained.
We get in to where the car is waiting, and notice the car's navigation display has condensation between the lens and the screen. Flag #5
Now, I think I've been more than patient with this company, and heard nothing but a chorus of "I'm sorry" Not for the drive of an hour, not that the car wasn't ready, not that this is unusual - Just plain old "we don't care" types of sorry you'd expect from a call center representative that's at the end of their day.
I'm not saying don't buy new or used automobiles from Garrett Chevrolet in Coolidge AZ. What I am saying, if this is how they treat people who have an appointment, how do they treat people who just happen to find their new and used car lot? Potential buyer beware, and I only hope you found this review before something similar happens to you.
I brought my vehicle in for service and Ashley took great... - mysterywoman
I brought my vehicle in for service and Ashley took great care of me. She stayed in contact with me and explained everything that needed to be done. She is friendly, knowledgeable and professional.
Terrible dealership and customer service. DO NOT BUY... - Do not buy from them
Terrible dealership and customer service. DO NOT BUY FROM THESE PEOPLE
This dealership misrepresented the features of a car they... - elmoseshsv
This dealership misrepresented the features of a car they were advertising on Cars.com and Carfax.com. They deceptively sold me the car and upon delivery after I had signed paperwork, they delivered a car without the advertised features. And refused to honor the advertised product. Very unethical and shady business.
Horrible dealership. I took out a loan for over $20,000... - mike6652
Horrible dealership. I took out a loan for over $20,000 for a vehicle I purchased. I have had the vehicle for 8 months. Since I bought it, it had the power steering and rack go out. It took over 10 days for them to fix it. Now the air conditioning and transmission went out. I purchase a warranty at the time of vehicle purchase. They have had my vehicle since June 7th, 2021. Today is July 25th, 2021 and I still don't have my vehicle back. The service agent assigned to my vehicle won't call me back, he won't answer my emails, and the I have left messages for the service manager that have not been returned. Stay away. When I purchased this vehicle the salesman was told this vehicle would be used for traveling. I can't even get out of the county with it. BUYER BE CAUTIOUS!!!!!
Made an appointment two weeks ago for my scheduled... - Radam6456
Made an appointment two weeks ago for my scheduled maintenance. My appointment was for 0930 am. Dropped off my vehicle at 0930 and the guy said that they would call but that it would be ready before 4 pm. Got a ride to pick it up at 4 and was told it still isn’t done. 7 hours for an oil change....really,, why even make appointments that you clearly can’t keep
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