Thank you! - KSchro
Dureen Olson helped me at Cadillac. She was attentive and made sure I walked away with the deal I needed. She was very kind and made sure my car was clean and ready to go for me.
I would go back and recommend this dealership to others.
Top Reviewed Specialists At This Dealership
New Car Sales Manager
Fantastic - chicagogal
WOW is all I can say. Professional and personable from start to finish. The BEST experience I have ever had with a dealership. Ryan Lapotosky gets 100 stars!
Sales / Lease Consultant
Excellent customer care - George Fisher
My wife and I worked with James Cooper at Liberty GMC and we’re overwhelmed with his customer care. We purchase new vehicles every year and James is the best salesman we have had the pleasure of working with. Without a doubt James was working hard for us every step of the way! If you are thinking about a new vehicle go see James at Liberty, you will not be disappointed.
quick and easy - siaudibiker94
I saw the bike on the lot and wanted it, went in and talked to jeff and walked out an hour and a half later with a new bike! couldn't be happier
PURCHASE OF VEHICLE - jpicard
We recently purchased a used truck from this dealership. They were absolutely wonderful to work with! We are from out of town and they streamlined all the paperwork to get us on our way and gave us a very fair price on the truck we selected.
Sales & Leasing Consultant
Business Development Manager
Senior Sales & Leasing Consultant
Great overall experience. - MJS
Purchased a vehicle from Coulter Cadillac without spending any unnecessary time doing so. This is the second Escalade I have purchased from them both times being a very good experience. I would highly recommend this dealership.
Very pleased with the service - Bob 27
Very pleased with the service and the courtesy of the employees and the good work they do and the waiting room was nice for the customer
Waiting - Waiting
Not sure you would be very happy if I submitted a review. Still waiting for last of paper work. Been about a month now and nothing.
Excellent Service - camariexs3
am a second time Lawley Customer and I will not shop anywhere else but here. Everyone is a pleasure to work with and they answer all my concerns when purchasing a vehicle. I couldn't ask for a better place then Lawley's to purchase my vehicles.
Too much Up-selling - Stewinaz
The service was fine, but they tried to sell me services that were not recommended at 30,000 miles. In essence they were saying while the manufacturer didn't recommend the service they did and they knew better than the manufacturer. To a thinking person that just does not fly!
Liz is the lady in the Biz for Garrett Motors - Anesiaestrada
I have bought two cars personally from Garrett's (my family numerous) and every time we go and see Liz. She is always our go-to when looking at vehicles and getting the ins and outs of what vehicle we might get. She goes above and beyond! I bought my Chevy Cruze brand new and it was such a seamless process from trading my Chevy Malibu in, to getting my car.
On the front end of sales it was amazing (Liz), to the individuals who handled my loan (Abram), to setting up my first maintenance appointments (JD and Marcus) it all has been and continues to be top quality. I've experienced first hand how shady car dealerships can be and the whole process of owning a car from another dealer and Garrett's stands out well above the pack.
It all comes down to walking in, speaking with a friendly sales Rep Named Liz and now being part of the Garrett's family. I know anytime I have an issue with my car they are just a call away, and that is reassuring as a young, mature or old car owner.
Great customer service - Carguywj1
Our salesperson Parker was professional,knowledgeable and actually listened to our questions prior to responding.(very rare in car sales in my opinion] No hard sales at all. Juan in finance was also professional and pleasant to work with. I would rate my experience in the top two new or used car dealer purchases. I am 68 years old and do not give such high marks often.
Best dealership experience I have ever had! - SolarRuss
I called the service department from 90 miles away asking for them to get me in right away as I was working and needed my truck fixed ASAP. A closer dealer said 3 days wait. Martin at this Flagstaff dealership worked with my time restraints to get me in the same day. Not only did they make me feel important but, they provided me with a loaner car without asking so I could get back to work. Martin called me and kept me informed of the progress of my repairs. I showed up to pick up my car just before they closed. They did not rush me, made sure I was happy, overlooked the extra miles I had put on the car they provided and were very friendly to me.
I asked to speak to a sales person as I wanted to find out what it would cost to upgrade my vehicle and I was greeted by a wonderful person from Hawaii which we shared stories and I received the information i wanted. I would buy from him anytime. Now I remember his name. Kieth. He was very pleasant and did not try to pressure me at all.
Thank you guys!
Dissatisfied customer - Unhappy customer
Make sure you follow all the numbers they throw at you as they do not always add up told me they would increase a certain dollar amount for my trade in not done and I only got half of what was told to me also Yates advantage is a cost and not a credit I took them for what they told me learned my lesson will pass on this dealer next time
OMG this dealer ship needs help - msp
Great Car Buick but this dealer ship needs a lot of work I was called a lier I had to beg to do business with them sales people don't know there product just a terrible experience tried to get things right But of course the customer is always wrong and the dealer does everything right LOL
Unprofessional Staff - Madison
Went in to look at used vehicles and was shocked at the unprofessionalism throughout this dealership! I felt as if I were being attacked as soon as I stepped onto the lot! A great deal of whispering among the staff. It was just an uncomfortable feeling. In addition, my questions regarding the car I was interested in were never answered! I felt pressured to quickly buy, buy, buy!
CREDIT THIEVES - Fordy
CREDIT THIEVES!!!!!!!!!! This establishment has to be a joke. They call it the Steve Coury FAMILY Automotive. It should be renamed to Steve Coury we don't care about you and your family automotive. So my husband and I were purchasing a used truck and we decided to trade in our 2011 Hyundai Sonata 2.0T this was in July. Well a week later we saw the Sonata that we traded in driving around town, well looked what popped up in the mail in August a bill for the Sonata. We called Hyundai finance and told them we traded it into Steve Coury dealership called Steve Coury and they said they sent a check. The next month September came along and we got another bill we called again and said we did not have the car also called Steve Coury again they said they sent a check. The next month October rolled around and guess what another bill once again called the finance company and Steve Coury. I had to drive down to Steve Coury with the repossession bill (on a car we didn't have anymore) and show them that the car had not been paid off and my husband's credit was on the line. The car did not get paid off until October 21st. They said don't worry his credit won't get hurt well guess what his credit went from an 800 down to a 602. We just recently purchased another vehicle from a different dealership and they told my husband that he was a high risk loan because he let the Sonata fall behind (when we didn't even have it). Now with our new car we have to pay an extra $2000 in interest because Steve Coury did not fulfill the obligation on time because that dealership has NO MONEY. I went to Steve Coury with all this information i.e credit report and all the bill's from Hyundai motor saying we were behind and the SALES MANAGER Greg Ray sent me away and said he could not help me on a problem that they caused. I had initially contacted a GM by the name Shad Leblanc and he said he would look into this and go figure he never called me back. SHAME SHAME on that so called business wrecking peoples credit then not doing anything about it. They are really nice to your face when you want to buy a car but if something goes wrong watch out cause they are your worst enemy. Please take it from me DO NOT go there it will be the worst experience you will ever have. Usually a lot of people buy car's to fix their credit this place will just damage it and not do anything about it. If only we had been warned ahead of time. This is my warning to all of you.
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