Find the best dealership for you.
Find good folks to fix your car.
Find the right car for you.
Make sure your car is safe to drive.
Dealers, sign in to see your Dealer Panel.
Buying of my new 2021 GMC ATV4 was a great experience. I... - JOELDIRT1979
Buying of my new 2021 GMC ATV4 was a great experience. I will definitely recommend this dealership. What a great truck I can’t wait to pull my fithwheel .
Top Reviewed Specialists At This Dealership
Brian and Manager Garett Andreatta were great to work... - Johnnylaw940
Brian and Manager Garett Andreatta were great to work with! Both showed a genuine desire to make sure my wife and I were completely satisfied with our purchase experience! I would definitely recommend Royal Buick to my friends and family!
Sales / Leasing Consultant
Our sales representative was very knowledgeable and... - FRED
Our sales representative was very knowledgeable and efficient when it came to the purchase of our new Cadillac. He was very helpful throughout every step of our purchase process.
Jay was great to work with. We had to order our Denali... - Joel & Holly
Jay was great to work with. We had to order our Denali and Jay keep us up to date on the process. The day it arrived at the dealer Jay worked hard to get it ready for delivery so we could take it home that day.
Internet Sales Manager
Ben and his team were great as always. I appreciate them... - ben.abel
Ben and his team were great as always. I appreciate them taken care of my wife and I and getting us in the vehicle we needed. Thanks
Fleet Sales Manager
Sales & Leasing Consultant
Internet Sales & Leasing Manager
I went to Findlay Buick GMC with the expectation of being... - alynella3514
I went to Findlay Buick GMC with the expectation of being turned away and being told "Come back when your loan is paid off and we'll talk"..... what I received was the complete opposite. Jeff was absolutely wonderful and professional! He was more than helpful and very thorough with his work. All of the staff were patient with my husband and I, especially when it came to answering our questions. Our financial loan advisor Johnny has worked long and hard on our behalf and I am truly grateful for the time that they all have spent working to keep me and my family blessed and safe with a new vehicle. Thank you so much to you all! I would highly recommend Findlay Buick GMC if you are looking for a great car, great staff and all of the above. Bless you guys!!!
Weston in the Service Dept. always works hard to satisfy... - 816.wrangler
Weston in the Service Dept. always works hard to satisfy his customers!
I will always try to do as much business as possible with Earnhardt Buick or any other Earnhardt dealership.
Thank you Weston for such great customer satisfaction !!
Easy to work with. I appreciate all the items offered... - Larrylinares175
Easy to work with. I appreciate all the items offered with no pressure. Great buying experience. Finance office made the difference buy getting me best rates.
Thankyou Marisol for all your help and patience finding... - mariembelcher
Thankyou Marisol for all your help and patience finding our GMC truck. We were just looking to see what there is and bought it. This is our 3rd GMC truck. Last one was a Diesel. This one gas and 4 wheel drive.
Highly Recommend!!!!!! We had our truck serviced 9/30/20... - seetoomuch-truck
Highly Recommend!!!!!! We had our truck serviced 9/30/20 at Garrett in Coolidge. The Service Writer that takes care of us is named "Dallas" and he is the best! Dallas cares about the customer and goes above and beyond to ensure things are done correctly. Having experience in the auto business, I can say with complete confidence that I have never experienced a better, kinder, more helpful service representative in all my years. Having spoken with Justin the Service Mgr, I see that it is systemic throughout the dealership. Thank you for all you do.
Came in for an issue on my Cadillac ATS-V that no one... - Z-ATSV
Came in for an issue on my Cadillac ATS-V that no one prior could seem to pinpoint. The service director handed me off to Britt Rivington. Britt was great with communication and would follow up with me every few days to let me know what they have found and to relay info between myself and the tech. He would also keep me looped in on the status of incoming parts, and give me pretty realistic ETAs. Overall, the whole repair took a bit longer than anticipated, but working with Britt made it quite easy and assuring with his frequent contact. My car is back now and running like new, couldn't be more satisfied!
Certified Preowned program is a Joke! Vehicle has... - Ninja
Certified Preowned program is a Joke!
Vehicle has known issues (transmission) Van and GMC will not stand behind the product they sell.
Brett Glass Is an amazing Sales Consultant.
Service department and leadership are worthless.
Purchased 3 new vehicles and 1 certified pre owned.
Matt Acer eta, GM will not take your call and is a spineless SOB.
Our salesmen Alejandro Aguirre was extremely helpful very... - George
Our salesmen Alejandro Aguirre was extremely helpful very informative. No pressure and we are very happy with our purchase. We recommend Yates no pressure service.
Figures do not lie but figurers do - Figures do not lie but figurers do
The General Manager Wade Matheson flat out lied about my trade in value by 150% mark-up upon resale. This is after a prolonged argument about the matter at the dealership.
Repairs to be done to the used Buick he sold me and commented on BBB site he would satisfy never were done. A check issuance was never received that left me $375.00 in the hole on scheduled fixes to the car.
They marked up the Buick they bought used from a widow in a retirement home by $3000 (I contacted her)
All total this dealership screwed me out of $3,375 on a car that was overpriced, in need of fixes, and misrepresented my trade-in value.
I recently bought a used Truck from this dealership. I... - Peltman
I recently bought a used Truck from this dealership. I like the truck and the salesperson was good and patient. However, when I got to finance, I was told they needed to upgrade the car alarm. It was made to sound like it was a house issue that they would take care of. I looked at the contract and found out they charged me almost $1200 for a horrible $85 KARR alarm system. I went back to the dealership to dispute the charge, and have been waiting 1.5 hours so far for the financial manager to show up. I would not recommend this dealership, because no matter how nice the salespeople are, in the end, it is the financing that matters most, and I would not trust this finance manager. As much as I like the Truck, this has cast a dark cloud over the whole experience now. Finally, after the regional finance manager came in to the store and the original financing manager showed up a couple hours later, the matter was resolved. The almost $1200 Charge was taken out and the purchase contract redone. During the time though, he continued to try to get me to accept the Car Alarm lying to me in the process. Lastly, the environment of the dealership greatly leaves something to be desired. It is not cozy, but rather sterile and lacks any real comforts for the extended waits of the customers. My suggestion: Go some other place else if you can, or be very weary of the financing manager.
HiThis happened on my way home from Phoenix to Alberta... - guy123369
This happened on my way home from Phoenix to Alberta and why I would consider NOT purchasing another GM product.
I blame the GMC Buick dealership in Flagstaff for not acting more on behalf of the customer and fast tracking the part from Reno to Flagstaff.
The following is a list or reasons why I feel General Motors needs to bare the expense incurred in this situation, the failure of the turbocharger cooling tube.
The part which failed was not available at the Flagstaff dealership and was only available from the parts warehouse in Reno Nevada.
We offered several times to pay the expense to expedited the shipping of the part to the Flagstaff dealership from the GM parts warehouse in Reno by air, FedEx, Purolator or DHL. The Flagstaff dealer and GM turned us down three times.
GM was not able to track the part from the GM parts warehouse in Reno and were not able to give us a clear delivery date. The part did not arrive until 13 days after it was ordered. Had we known the part would be in Flagstaff on a specific date we would have stayed in Flagstaff until the part arrived and the truck was fixed. As it was the dealership could not tell us when it would be there.
This vehicle is under full warranty and only has less than 10,000 miles (13890 kms).
Here is a summary of events leading up to these excessive expenses.
On March 17 this year, my wife and I were driving home back to Canada from Phoenix, Arizona.
We were 20 miles south of Page, Arizona when the charger cooler tube on the turbo unit failed.
We called AAA and had the truck and our trailer towed back to the nearest GM dealership, which was in Flagstaff.
We met with the Service Advisor the next day, Wednesday March 18, and by 11 am the part was found at the GM parts depot in Reno Nevada and would be at the Flagstaff dealership 6 days later on Monday March 23.
Because we were concerned the Canada/US border was closing, and with the excessive amount of time it was going to take to ship the part to the dealer, we offered several times to pay for the expense to expedited the shipping of the part to the Flagstaff dealership from the GM parts warehouse in Reno by air, FedEx, Purolator or DHL.
GM said they could and would not do this and turned us down three times.
Please note Reno is just over 700 miles (1132 kms) from Flagstaff.
The parts did not arrive on Monday March 23.
Again we met again with the Service Manager but we were told the parts would not arrive until Wednesday March 25.
On Wednesday March 25 the parts did not arrive.
The Flagstaff dealership said the parts were some where between Reno and Flagstaff and that GM did not have the ability to track any parts.
They said the parts may arrive Monday March 30.
At this point we decided to rent a truck ($2000 US) and tow our trailer back to Canada. Again both the US and Canadian Governments were threating to close the borders.
We left Thursday morning March 26 after stopping by the dealership one last time to see if the parts had arrived.
The part still had not arrived.
The parts finally arrived Monday March 30, 13 days after the parts were ordered and the truck was repaired within 2 hours on Tuesday March 31.
Because the border between Canada and US now remains closed, the only way I could get the truck back to Canada was to have it shipped back by a commercial transport company.
The Flagstaff dealership said GM might offer to pay for the transport of the truck between Flagstaff and Great Falls Montana.
I offered to pay for the remaining transport between Great Falls and Calgary.
Again GM declined.
My total bill to transport the truck from the Flagstaff dealership to Lethbridge Canada was $1350 US, ($1995 Can).
Cole International’s charges for inter-border documents was $150 Can.
So I have spent over $5000 Canadian on a part that maybe worth $100 all because GM didn’t have the required part at the dealership, could not track the part from their warehouse in Reno and give us a clear delivery date, and would not let us pay to have the part fast-tracked from the warehouse in Reno to the dealership in Flagstaff.
I finally picked up my truck today May 11, 2020 from the Davis GMC dealership in Lethbridge.
Taylor Transport out of Great Falls Montana were awesome.
GM Customer Service Canada offered to pay $2600 CAD towards the cost of the rental truck.
I haven’t heard anything from GM USA or the GMCBuick dealership in Flagstaff.
CREDIT THIEVES - Fordy
CREDIT THIEVES!!!!!!!!!! This establishment has to be a joke. They call it the Steve Coury FAMILY Automotive. It should be renamed to Steve Coury we don't care about you and your family automotive. So my husband and I were purchasing a used truck and we decided to trade in our 2011 Hyundai Sonata 2.0T this was in July. Well a week later we saw the Sonata that we traded in driving around town, well looked what popped up in the mail in August a bill for the Sonata. We called Hyundai finance and told them we traded it into Steve Coury dealership called Steve Coury and they said they sent a check. The next month September came along and we got another bill we called again and said we did not have the car also called Steve Coury again they said they sent a check. The next month October rolled around and guess what another bill once again called the finance company and Steve Coury. I had to drive down to Steve Coury with the repossession bill (on a car we didn't have anymore) and show them that the car had not been paid off and my husband's credit was on the line. The car did not get paid off until October 21st. They said don't worry his credit won't get hurt well guess what his credit went from an 800 down to a 602. We just recently purchased another vehicle from a different dealership and they told my husband that he was a high risk loan because he let the Sonata fall behind (when we didn't even have it). Now with our new car we have to pay an extra $2000 in interest because Steve Coury did not fulfill the obligation on time because that dealership has NO MONEY. I went to Steve Coury with all this information i.e credit report and all the bill's from Hyundai motor saying we were behind and the SALES MANAGER Greg Ray sent me away and said he could not help me on a problem that they caused. I had initially contacted a GM by the name Shad Leblanc and he said he would look into this and go figure he never called me back. SHAME SHAME on that so called business wrecking peoples credit then not doing anything about it. They are really nice to your face when you want to buy a car but if something goes wrong watch out cause they are your worst enemy. Please take it from me DO NOT go there it will be the worst experience you will ever have. Usually a lot of people buy car's to fix their credit this place will just damage it and not do anything about it. If only we had been warned ahead of time. This is my warning to all of you.
Findlay Buick GMC Prescott
Royal Buick GMC of Tucson
Coulter Cadillac Buick GMC
Henry Brown Buick GMC
Quebedeaux Buick GMC
New Car Manager