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Great service. Bought a new XT4 and very Happy. - Nancy123
Good experience great service. Bill Durst was very professional and easy to deal with. I was able to go home while he did all the paperwork and picked up my new vehicle the next day! No waiting around the dealership!
Top Reviewed Specialists At This Dealership
New Car Manager
Best car buying experience ever. - Encore2
Thomas was extremely helpful and friendly. Questions were answered quickly and accurately. They got us into the perfect vehicle at a fair price. Will buy here again.
Sales / Lease Consultant
Sales / Lease Consultant
Great team - ALFREDOCHAVEZ18
Edmond was great he took great care of me and got me an awesome detail thank you sir for the excellent service. Will be going back because of the service I received
A customer for life! - BoatChick
My husband and I have been loyal customers of Liberty GMC since we moved to Phoenix 12 years ago. During that time, we purchased both a GMC Sierra 2500HD and a 2014 Jeep Rubicon from Liberty and have had every single service and repair completed there. Two weeks ago we purchased a brand new 2020 GMC Sierra 2500HD and the transaction couldn't have been easier. James Cooper was helpful and well-informed about the vehicle and I walked away feeling like got a good deal. Even after the sale, he has been extremely helpful and it is individuals like him that have solidified in our minds that we will be customers of Liberty for life. Additionally, although I will be seeing him much less now due to our new truck, Jim Seppe in service is absolutely fantastic. He is always so friendly and helpful, and does his best to have the work completed as quickly as possible. I trust Liberyy GMC and their staff implicitly with any sale, repairs, questions, or service needs. Thanks Liberty GMC, keep it up!
Third vehicle...amazing experience. - Pamee&thePaws
I wanted to stay in the dealership family. My salesman, Jeff Bonnar, has patiently worked with me to find the next "right" vehicle. Yesterday was the day. He knew just the car to show me...with all the bells and whistles if technology that he knew were important to me. Jeff combines his experience with kindness and humor, and always a gentleman. The entire staff is a pleasure. To all: a big thank you. To Jeff: thanks for letting me take time to make a great decision. Bravo!
In and out quickly with exactly what I was looking for! - Vinny
I was looking to lease a new Yukon Denali and visited several dealerships and spoke with a variety of people. Butch with Henry Brown stood out from the others. I was approached with a genuine interest in finding me what I was looking for, educating me on the specifics and meeting my expectations from a pricing perspective. I was in and out of the dealership in about 2 hours. Shout out to their finance team and customer service as well. All good people. I left with the vehicle a week ago today and received email, phone and text follow ups to ensure my satisfaction. Go see Butch and the crew at Henry Brown! They won't disappoint.
Sales & Leasing Consultant
Senior Sales & Leasing Consultant
Great Service - Mary
Weston Lang and Steve Dick are the dynamic duo.
They communicate well with each other and with me.
I trust that only necessary work will be done.
The work is always done in a timely manner and within the quoted price.
They are friendly and respectful.
It’s a pleasure to do business with Earnhardt Buick GMC.
Great place - Dan
If you want an up front no pressure friendly dealership then go here! They made the whole process easy. You need to buy from here if you want a great new vehicle!
Profesional and honest, - bagelman,1942
The sales department from salesman Appolo and others made it very easy to purchase a new vehicle. I am 76 years old and have purchased several cars over my lifetime and this is one of the best dealerships I have dealt with.
Awesome service! - Kebre
Fast and efficient service as well as a Great price! We will definitely be back if we red any service on our Chevy Truck.! Thank e!
Excellent Service - camariexs3
am a second time Lawley Customer and I will not shop anywhere else but here. Everyone is a pleasure to work with and they answer all my concerns when purchasing a vehicle. I couldn't ask for a better place then Lawley's to purchase my vehicles.
Good experience - CarGuy
Gave me a fair trade in value and worked to get me the truck that I was wanting. Would do business with them in the future, in a heartbeat.
On point - wambos
The service department did what needed to be done and stayed on the quoted price. Gabe H. was kind enough to call me with a slight change in service that he felt was more important than what I asked for and he did it at the same price. His communication was appreciated.
Wanted $1450 for A/C repair. 2nd opinion, actual cost $208. - JD
I paid them $132.00 to diagnose the problem with the rear A/C. I was told my car needed a new rear A/C condenser core and expansion valve. Cost for repair, $1450. Took it to a local independent shop. They located the leak and advised me it was the Schader valve leaking. Cost to replace the valve and add Freon, $208. It now works like new. I took the repair invoice back to the dealership to ask how could they get the diagnosis so wrong? The difference is astounding. The service manager, Michael L. danced around the subject as though he on Dancing with the Stars. His reasons made no sense and I pointed that out to him. I requested a refund of my $132 based on the clear misrepresentation of what was wrong. After about 20 minutes of me explaining the ridiculous nature of his excuses and clear lack of willingness to concede his technician might have missed the mark he offered this even more ridiculous offer. He offered for me to bring my car back to the dealership and he would have the technician remove the parts he said needed to be replaced and show them to me to prove he was right. My response, “Michael, do realize how ridiculous that would be? It will cost you more money to pay the tech to remove and reinstall those parts along with the time it takes to evacuate the system and recharge it. You’d be way ahead if you just refunded my money.” He held his ground. No refund. It’s been a week now and my A/C system works great. The quote I was given by Yates GMC was clearly a scam to get my money. No legitimate troubleshooting had been performed. No consideration was given to customer satisfaction by Michael the service manager. It’s shameful that a guy like him would be in a position of management in such a competitive industry.
Excellent Experience - Jojo
I was so impressed with Joe Aguirre. Knowledgeable, friendly, and most importantly Honest. He has spoiled me for any other salesman/dealership. I would highly recommend him and his finance team. The best experience in 30 years of buying cars!!!
Childish general manager - Ljshore
Very disappointed with this dealership, I have never experienced being called an "idiot" for deciding not to make a purchase. Jon was helping us in the beginning and he was VERY friendly, if I could give him stars by himself it would no doubt be 5/5. Jon is good at reading people and although he tried his best to sell us a truck, he knew when it was time to stop. The General Manager (Rich Beecroft) on the other hand was pushy and rude. When my husband told him we would not be purchasing the truck he walked away and muttered "that guy is an idiot" to one of the other associates...not realizing I was behind him and heard him. When confronted about it, his reply was "well he called me a crook." My husband did jokingly say dealerships are crooks to him, which is the stigma around dealerships. But really as a general manager to call a customer an idiot then get defensive rather than apologize is extremely childish. He couldn't even look me in the eye when I was talking to him. A pathetic general manager. As I can see from other reviews, it's not the first time he has had lousy customer service. Please GMC, get a new manager.
CREDIT THIEVES - Fordy
CREDIT THIEVES!!!!!!!!!! This establishment has to be a joke. They call it the Steve Coury FAMILY Automotive. It should be renamed to Steve Coury we don't care about you and your family automotive. So my husband and I were purchasing a used truck and we decided to trade in our 2011 Hyundai Sonata 2.0T this was in July. Well a week later we saw the Sonata that we traded in driving around town, well looked what popped up in the mail in August a bill for the Sonata. We called Hyundai finance and told them we traded it into Steve Coury dealership called Steve Coury and they said they sent a check. The next month September came along and we got another bill we called again and said we did not have the car also called Steve Coury again they said they sent a check. The next month October rolled around and guess what another bill once again called the finance company and Steve Coury. I had to drive down to Steve Coury with the repossession bill (on a car we didn't have anymore) and show them that the car had not been paid off and my husband's credit was on the line. The car did not get paid off until October 21st. They said don't worry his credit won't get hurt well guess what his credit went from an 800 down to a 602. We just recently purchased another vehicle from a different dealership and they told my husband that he was a high risk loan because he let the Sonata fall behind (when we didn't even have it). Now with our new car we have to pay an extra $2000 in interest because Steve Coury did not fulfill the obligation on time because that dealership has NO MONEY. I went to Steve Coury with all this information i.e credit report and all the bill's from Hyundai motor saying we were behind and the SALES MANAGER Greg Ray sent me away and said he could not help me on a problem that they caused. I had initially contacted a GM by the name Shad Leblanc and he said he would look into this and go figure he never called me back. SHAME SHAME on that so called business wrecking peoples credit then not doing anything about it. They are really nice to your face when you want to buy a car but if something goes wrong watch out cause they are your worst enemy. Please take it from me DO NOT go there it will be the worst experience you will ever have. Usually a lot of people buy car's to fix their credit this place will just damage it and not do anything about it. If only we had been warned ahead of time. This is my warning to all of you.
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