159 California Chevrolet Dealers

Friendly and fair. - jodagu

Friendly and fair. They made the process relatively easy. We would buy from them again.

Went in with a pre approval got asked while being on a - Oscar

Went in with a pre approval got asked while being on a test drive how I was looking to purchase the car I ignored the question went inside with the car salesman negotiated the price of the vehicle after I stated I would finance with my local credit union they continue to try n pressure me into financing with them so they can hit a bonus with GM Finance I refused after I refused they got me sign a credit application they stated would only be used for conforming my identity later to find out they ran my credit through Mission federal credit union not telling me so now I’m going to head in tomorrow to talk this out and see why they conduct business in such a unprofessional way next time work harder to hit your bonus don’t use people credit when your not authorized.

We had the best experience with this dealership. - Eric T.

We had the best experience with this dealership. Not only did the sales team take care of us, but the service department is great too. They take care of their customers even after the initial purchase, and value long term relationships, which is rare these days. We're now a proud, happy Tom Bell Chevrolet family.

Great service sept, Eric B. Is awesome to work with, he... - mgoertzen

Great service sept, Eric B. Is awesome to work with, he takes the time to make sure all your needs are met within his power. Wouldn’t go anywhere else! Truly a service writer you can trust!

Great customer service!About two weeks ago I posted a... - risehouse9090

Great customer service! About two weeks ago I posted a one star review based on the unprofessional behavior of the head of sales at Vallejo Chevy. That triggered a response from the general manager, Jay Brownrigg​. We connected bright and early Monday (wrote review Saturday evening!) He was saddened by what happened and helped rectify the situation to my satisfaction. Good to know even large organizations care to read and act upon customer reviews.

Even though I ended up buying a car from a dealership - Acubed808

Even though I ended up buying a car from a dealership that was closer to San Diego, I was impressed by the quality of customer service I was given. They were understanding when I called to cancel my appointment and even congratulated me on my new purchase.

Worst of the worst. - talefeatherproductions

Worst of the worst. Deal with these guys at your own risk. The sales manager was lying so bad he couldn’t look me straight in the eye. Called in for price and setup appointment to purchase an auto. Arrived and was given runaround by sales manager who informed me this dealership pays full msrp price from factory for their vehicles. Need I go further.

Jesse was my salesman, and was amazing! - Michelle McGowan

Jesse was my salesman, and was amazing! They had the car I wanted and there were no problems when I went to pick it up. Price was as promised as well as my trade in price. Thank you very much!

I called here to have my vehicle repaired under my... - toes

I called here to have my vehicle repaired under my extended warranty. I was told over and over my warranty expired. I try to explain I purchased an extended warranty, but he would not listen, would not take my warranty information and call to verify. After arguing with him, I told him he was a jerk!! I then called dealership in Santa Monica.....no issues! Do not do business with these people!!

They always seemed to take longer than estimated. - j.trimble

They always seemed to take longer than estimated. I think based on my observation that the mechanics like to take their time and the boss doesn't seem to mind. They also couldn't care any less about my time spent in the waiting room with a TV that's off line.

Very nice people. - Lavillacol68

Very nice people. Thank you so much for your help. I will definitely recommend this place.

there service is the worst, I asked the service advisor - dallaire

there service is the worst, I asked the service advisor to call with questions or up dates, in the two weeks the truck was there i called 5 or 6 times, not one return call, they replaced two parts that were not related to the problem and when i did pick up the truck there was so much bird poop on the windshield i couldn't see to drive, the topper was as soon as i got on the road the check engine light came back on, I went back, the advisers advise was to keep driving the truck the light will probably go off, I have be a GM customer from 3 or 4 different owners of this dealer, some good some not so good but Premier is by far the worst of them all,i will not be going back

Over the years I have purchased four new vehicles from - Vig

Over the years I have purchased four new vehicles from Wittmeier… their Sales, Parts and Service departments are outstanding

Awful dealership. - Mari

Awful dealership. After dealing with multiple car dealers this one is the worst one I spoke with. They waisted so much of my time. I sat there in their office for 3 hours for nothing. They lie about their prices and their cars and the accessories. Terrible awful place!

We learned soon after buying our Chevrolet Volt never to - KM

We learned soon after buying our Chevrolet Volt never to go to the Putnam dealer in Burlingame California. But we had no choice when the charger port stopped communicating with the car and we couldn't charge the battery except by driving on gas in mountain mode. No non Chevrolet auto shops can deal with the Volt software. Dropped off the car Monday 715am by appointment paid for a $450 diagnostic and heard nothing back all day. Repeated calls to them are answered by a live person but immediately routed to a full voicemail. After frustrations finally convinced the guy answering to let me talk to someone who then said we needed a $500 software update.Of course they did not start any work saying they needed our approval which they did not try to contact us to get and now it was too late in the day. Next day again heard nothing and same run around with the phone. I can hear groups of people laughing in the background before they switch me to the dreaded full voicemail box again. Two days without a car, no courtesy cars available which isn't surprising at a place with no courtesy. Basically I can't take it anymore- I'm abandoning the car and riding my bike and train to work. Hate them will never buy a car sold by Chevrolet dealership again!!! By the way I also had a failed appointment first at the dealer in Redwood City, I arrived and they said they can't do the software work (that I booked) after all on a Friday as the head office support isn't reliable on Fridays. That dealer is in the middle of nowhere and also with no courtesy cars, shuttles or transit near. User's recommendation: Avoid buying a car from Chevrolet in the California Bay Area Peninsula.

Bought my Tahoe here in 2017. - SaraL

Bought my Tahoe here in 2017. Sales was fine, finance was fine. at 60k miles transmission failed after a recommended service. No issues prior to this service. I was under warranty. Transmission was difficult to get due to COVID but replacement eventually happened. I had my brakes done shorty after. Recently my brakes were making noise. I called to inquire about the warranty on them, I have yet to receive a call back that was over 2 weeks ago. My husbands truck had a recall on the airbags. Got it in and left my number. They keep calling my husband who is out of town. I picked it up and it is filthy. The rearview looks like it was almost ripped off. I was asked what time I'd be there so they can pull it up. When I got there I was given the keys to get myself. I have since traded my Tahoe in and will not purchase another Chevy due to constant issues with electrical, transmission and failure to return calls. While I was there the phone was ringing and the service associate sat there on his phone instead of helping his co-worker. They need new management and staff.

Very professional. - Steve

Very professional. Everyone was very knowledgeable. They followed up a few days later to see how everything was going.

Purchased two cars from Delillo and both experiences were - RDVR

Purchased two cars from Delillo and both experiences were extremely positive. In both cases, the pricing was fair, the salesmen were professional, and our interactions with the general manager were great. We bought two solid and reliable cars for a fair price and couldn't be happier.

On 4/2/24 I brought my 2018 Corvette Z06 in for Service - Fillmoejayy

On 4/2/24 I brought my 2018 Corvette Z06 in for Service where I was met by Jason Mejia Service advisor. I informed him that I was having issues with the car overheating also with my exhaust, it rattles when turning the engine off And a problem with the trunk not staying locked. Jason advised me that if I buy the 45,000 mile scheduled maintenance service all these issues will be inspected for me ,so that’s what I did. pretax total was $2025 dollars. only to be called days later and told to pay $270 to inspect The trunk and another $270 just to inspect the rattling at the back of the exhaust, I asked to speak to a manager by the name Gabe, who went back-and-forth with me about what is an inspection and what is a diagnostic Gabe then came back and told me right off hand that the rattling was a torque tube. Also, I needed a brand new trunk latch. I opted to get the trunk latch fixed and deal with the small rattle on a later date that’s another $700 added to the existing $2000 owed for scheduled maintenance. car should be ready on Wednesday, on Thursday.about 10:00am They called and said the car is ready. I stood in the dealership almost an hour still no car, Finally the car shows upfront Half washed and soaking wet. SMH as I’m leaving the dealership I noticed that the bottom half of my dash board was hanging off. I went back into the Place And told Jason about The issue, (note) the whole time I was there, Jason would not come out and deal with me. Although I kept asking for him, and the place was Practically empty there was me and another customer at the time that I was there. he was clearly avoiding me .They simply made me pay for my car and just gave me the keys, no explanation as to what was done or anything. Jason must’ve thought I was gone he wasn’t expecting me to come back in so fast, and that’s how I ran into him and told him the issue. he came out, looked at the car and told me his technicians didn’t Touch the dash board, which didn’t make sense to me. I didn’t bring my car in with the dash board hanging out, Also, this is exactly where the trunk button is located where the dash was hanging off smh, when I ask Jason how are you so quick to Say what the Technicians Have done to my car ? he replied that I’m being disrespectful for asking these questions. I never said anything disrespectful to Jason, nor was I cursing or saying anything threatening to him. I asked to see the manager several times and no one would get the manager to me. Jason asked for my keys and 10 minutes later he was back with my car and the dashboard intact. No explanation as to what happened. No apologies to me just said my technician fixed the issue. (remember) he just Swore to me his technicians never touched My Dash board smh … when confronted about this, he wouldn’t answer just said they fixed it. Other service people that were in the office were giggling and laughing, which I didn’t find anything funny About all of the thousands of dollars that I’m paying for the service that I’m receiving! As I’m driving home a light comes on in my car, saying rear axle service which again under this 45,000 miles scheduled maintenance. It says performed differential fluid exchange service for rear axle. WOW! Now it’s the end of the week Friday and I have to take my car back in for this issue. Also, I cannot leave out the fact that Now that they fix the trunk latch, my trunk doesn’t go down smooth and quiet as it used to now when I close the trunk it’s a hard bang then it locks SMH Hopefully the manager will come and talk to me today. I don’t recommend anyone to take their vehicle to FH daily Chevrolet. Customer service is outlandishly terrible. Just bad, bad, bad customer service.

With only 14,000 miles on my car, the battery went dead... - JaniceClark

With only 14,000 miles on my car, the battery went dead on a Saturday. At 1:45 I called the dealer to find out what to do. I was told by Carlos they didn't have my battery but I should call Monrovia. I called Monrovia and Eric told me to call Pasadena because they didn't have the battery either. No answer from Pas. Called Eric back and He told me to have AAA change battery due to "emergency situation - I'd be carless". Eric said O'Donnell would reimburse me for battery since it only had less than 15,000 miles. AAA changed battery, gave me battery printout and receipt. I went to O'Donnells and they got back to me 2 weeks later. Said they needed the battery. I called AAA and the battery was recycled. Why didn't Carlos or Eric tell me they would need the battery? AAA said all I needed was the printout and receipt.

Wonderful group of people…staff is great. - lorimurphy52

Wonderful group of people…staff is great. Polite and friendly as always! Tom is great

I just have to share this so Sonoma County is aware of - mwalsh6

I just have to share this so Sonoma County is aware of this dealership. We are retired and didn’t have the 35,000 to fix her. Had to use credit cards. So, here is my experience of Victory Chevrolet in Petaluma. I bought a 2011 Dodge Ram 3500 turbo diesel mega cab from Victory Chevrolet of Petaluma for 35,000 dollars and only 117,000 miles on a Diesel engine. Salesmen said they went through it too to bottom and it was in perfect shape. Even gave me a printout of service history and inspection- though it took over an hour to print something that takes minutes. The car promptly broke down in the 1st 30 days and they refused to do anything. “ bought as is” went through all levels of management with same answer. Very nice, but no help. Had it towed to top shop in Sonoma county. 35,000 dollars later, she runs great. Shop took pictures of everything and I gave the receipts to Victory along with pictures and a letter from shop stating they couldn’t have missed the problems if they did the inspection they said they did. They still refused to help. I can say with confidence that either their mechanics are incompetent or they knew about the issues and said nothing. They also cleared the entire code history from computer which the shop stated is Never Done! They rely on that history to troubleshoot problems. One part that they couldn’t miss was 2500 dollars and the code was on when I left the dealer. They said, it is just the gas cap. But, diesels don’t have that problem! I didn’t know that being this was 1st diesel. I will never use them again! I will let you form your own opinion based on the facts that I have in writing. I even asked them to fix the obvious problems and they said no. The head guy ran the same game. So nice and yet said, “ Sorry, too much time has passed. “ that was because I had to go through 4 other people to get to him! I have never felt so ripped off in my life!

Abe Miller and team are the BEST! - Robert

Abe Miller and team are the BEST! Abe knows my buying style and that I do my homework, so does not need to "salesman" me as much as other customers. Because of this it makes for an extremely enjoyable buying experience. He is on point tracking down any of my technical questions and great at finding every discount possible for me. Thank you Abe and team for another fantastic buying experience!

If I could zero stars I would. - cyclopz55

If I could zero stars I would. Since 2020 this place has gone south in customer service and guarantee dramatically. Having 5 adult Children and buying multiple vehicles from Hendricks over the years, it's sad to see the old man's dreams resort to this. After a horrible experience buying my dream truck (2021 6.2 trailboss) in December of 2020, I vowed to never buy a vehicle from them again. I took the gamble on the dreaded "lifter issue" and lost. At 27k miles my 6.2 crapped out, luckily still under warranty I contact Hedricks and am assigned to service rep 'Logan'. He gave me an appt for the following week. I have my truck towed to the service department on 7/3. I receive a call from Logan that he got the truck and will get tech started on it. Next day received another call from Logan that motor needs to be replaced, will be 2 weeks minimum. I asked for a loaner vehicle and he stated he would put me in line as they did not have any. 7 days later I reached out for an update on my truck as well as a loaner vehicle. Logan stated he may have a vehicle for me, and truck would be another week and a half to completion. I pick up loaner on 7/12, then on 7/14 receive a call that my truck is done. Amazed, I call and ask if I could pick up the following day. (Saturday). Logan said yes. I ask him what the warranty on the new motor was, he stated 36k month( which is false) small print on back of receipt clearly states 24 month . I arrive Saturday to pick up truck and am greeted with - sign here, call sericev dept on Monday if you have any questions or concerns. I do a quick walk around by melf and don't see anything standing out at me besides a bunch of greases all over my front fenders. ( they clearly don't care about your asset) I get home and do a deeper look and find that I have scratches and scuffs on my front bumper from tech standing on it to work in engine bay, as well as my felt liner in the wheel well did not get put back together properly causing it to flap back and get shredded by the tire. I reached out to Logan the following Monday as I was instructed. Logan responded stating they did not touch the front part of liner only the rear part. And they would not replace it, and went on to give me a quote for $500 to replace it. I guess i have idiot written on my face. Logan would not even acknowledge the scratches or grease. I even offered to take care of the cut and polish of bumper and remove grease if they would replace the liner, and was just they did not touch the liner. .....I WAS happy to get the truck back in 12 days, but after seeing the craftsman ship as well as ownership of work, I'm concerned I got a xxxx box back and now the new motor is 24month instead of 36..... long story short... they don't give a xxxx about the customer, go somewhere else, I promise.

Russell Ramos has been a very solid guy for home motors - christophercamat

Russell Ramos has been a very solid guy for home motors dealership. He is our go to guy if my whole family needs cars and trucks. You rock mr. Ramos

I have purchased cars from dealerships in the past, but... - Qwnbee

I have purchased cars from dealerships in the past, but this was the easiest purchase experience. I worked with "Kaci" from "beginning to end". Kaci handled the sale and the financing. There was no time wasted haggling back & forth between salesperson to finance/manager. He didn't try to push unnecessary extras, ex. added warranties, paints sealants, & accessories. I left Bay City GM stress free and with a brand new car!

easy to work with - joepat

Bill ,Mike and Bryan were very easy to work with ,and all really know their product. They answered all our questions and made the whole process quite easy.

Raj was very helpful and made the process smooth and - Lara1148

Raj was very helpful and made the process smooth and efficient. Helped me find the best buying options that I was satisfied with.

This dealer is a nightmare to deal with. They took six... - JjayM

This dealer is a nightmare to deal with. They took six weeks to pay off my trade-in, causing me to make a payment on a car I no longer owned. Everytime I called they would lie and state that the check had been sent to the bank. I dealt with the owner Robin Groth-Hill who was rude and an outright liar. I guess that is typical in car sales. I will never buy anything from this dealer again.