35 Colorado Mazda Service Centers

I took my car in for the 3000 mile oil change and because... - JRSalazar1

I took my car in for the 3000 mile oil change and because of the outstanding sales ability of Anthony Vigil, I wound up trading the leased 2013 Kia Optima that we did had for a Lease on a 2014 Kia Optima. Mr. Vigil was very knowledgeable on the car and was willing to answer any questions that we had, and if he didn't know the answer he would find it in a matter of minutes. He even allowed us use of the car with his plate because the finance guy was not in the day we came in. When setting up the vehicle he was very helpful and even showed the process twice so that my husband could hear it directly from him. The car is beautiful and we are planning on trading another one of our vehicles in for a Kia Optima in about six months. Knowing this Mr. Vigil said he would call us when he gets other colors in so that when we do buy another Kia we will already know the color we want. My husband is a hard sell, so it says a great deal about Mr. Vigil's sales ability. We had an awesome experience overall, and plan to refer friends and family who are looking for a new car to Spradley Kia. Thanks you Mr. Vigil.

I received my pickup back after a transmission - Kansas

I received my pickup back after a transmission replacement that took 2 weeks. Upon receiving my pickup and getting it home, I found that several items had been stolen; a change container, 2 knives, and a pair of hunting binoculars. These items were located in two different areas of the pickup and were not in plain view, meaning that someone would have had to open consoles that had no bearing on the repair. I called the service department to report the theft. There was no apology, no ownership, nor an attempt to make it right with me. I was told that it was my responsibility and not their’s even though it was on their lot. They said they would look on the service technician work benches. I have attempted to call the GM of the dealership with no call in return. I did make a report with the Burlington Police Department.