Our car broke down in Durango while on Thanksgiving - Dawn
Our car broke down in Durango while on Thanksgiving vacation and we ended up leaving our car in the service department while we found another way to get back home in California. We had excellent communication with Beth in the service department, and when we decided to trade in our broken car for a new car on the lot, she put us in touch with Jarred. Another great experience with him as he helped us with the new car. Zach in the finance department was like the cherry on top of an already wonderful experience with Durango Motor Company. Zach found us the best loan option through a local credit union, was in constant communication via text, email, and phone, and sent us e-docs to sign, even through the Christmas holiday.
I cannot say enough great things about this whole team. We are so grateful that we were taken care of so well through the holidays as we were home in California.
Thank you,
Dawn Huntsinger
Los Osos, CA
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