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Great communication, fast and efficient - rexgeissler
Thanks for helping so much. You responded quickly and were a pleasure to work with. Love to with with you again in the future for my next Toyoto!
Top Reviewed Specialists At This Dealership
One word.....rockstar! 🤩 This is the best sales person... - Voodoo blue taco
One word.....rockstar! 🤩 This is the best sales person at Larry Miller Liberty Toyota! She found the perfect Voodoo blue Tacoma TRD off-road truck!
Internet Sales Consultant
Charging 6 hours labor for determining the driveshaft and... - Bisrat
Charging 6 hours labor for determining the driveshaft and rear end were toast is nothing more than Stevenson Toyota East did a great job on my Tacoma. We had disagreements at first, but the manager gets us together and rectified the situation.
The manager worked out the prices with me, considered my previous payments, and, I am delighted with how he handled the situation.
Shout out to Mr. Matt Waygood at Stevinson Toyota East service center for his exceptional job on my truck. He went far and beyond to get the necessary parts. I am satisfied with the work he put on my vehicle.
I am satisfied with the overall experience I had with Stevinson Toyota East. I highly recommend them for any Toyota services or dealership.
Customer Relations Manager
Jeff was helpful through the whole process from reaching... - Eric.holl
Jeff was helpful through the whole process from reaching out to me through my inquiries for a new truck to explaining all of the purchasing process to me.
Gary Hillman is a "Top Gun" Salesman - Alex
Gary Hillman has impressed us with his professionalism, knowledge, and easy-going, friendly demeanor... The man loves cars! (ask him what he drives :-)) He is indefatigable! he'll let you test drive as many vehicles as you'd wish (we even took a Land Cruiser for a drive!!!), answer patiently and knowledgeably all questions, offer his advice that makes sense... Gary, in short, is a genuine deal; we'll definitely see him again whenever another Toyota will be wanted by us.
Certified Sales Professional
New Car - Yolanda Castorena
Great customer service at Groove Toyota. I went in looking for a 4Runner TRD and my sales person Larry Lewis helped me find the perfect one. He helped get the best deal possible and answer all my questions. Larry made the entire process easy and stress free. I highly recommend Larry to anyone looking to purchase a new vehicle. He will make sure you are well taken care.
Great buying experience. Cori & Megan were wonderful.... - Jack
Great buying experience. Cori & Megan were wonderful. They were both very patient as I was going through my buying experience with them. I am very pleased with my new Volvo
Work done well but not completed in time frame told.... - aleka
Work done well but not completed in time frame told. Would have appreciated a TC informing me there was a delay. I would then have been better able to manage my obligations of the afternoon.
Service was fantastic. Got just what I wanted. Ken Harvey... - Keeko
Service was fantastic. Got just what I wanted. Ken Harvey was professional and addressed any questions I had. Helped with all questions I had. Thanks!
Had an amazing experience at the Fort Morgan location,... - maluisa93
Had an amazing experience at the Fort Morgan location, Marisela and Aubery had amazing costumer service and they really valued our time. Worked with us amazingly and even gave our 1yr a goody bag to keep her entertained while we were there. Definitely recommend and would buy from them again.
I was an out of state buyer. Conan did an excellent job... - ddeaguero
I was an out of state buyer. Conan did an excellent job on informing me of the process and gave me all the information I needed about the truck in a timely fashion. He FaceTime with so I could hear the truck run and drive. Once I decided to purchase the truck, he worked it out to add a back up camera to the “used” truck and rolled it into my loan.
I flew from Atlanta, Georgia to Durango, CO for this truck, which I believe I got a fantastic deal on, and he picked me up from the airport in the truck. I drove home (24hrs) and was very happy with the purchase.
Thank you Conan and Durango Motor Company for making this a peace of mind purchase and smooth process! Excellent service and would highly recommend you guys to anyone in the market for a good, confident, and great value vehicle!
D from Georgia (2007 3500 GMC Sierra)
YOU’RE FIRED! I have 3 Fords, 2 under warranty and I’m... - LoveMyFordGJ
YOU’RE FIRED! I have 3 Fords, 2 under warranty and I’m treated like this? Serious internal Problems. 3 other dealers within 1 hour. You’re totally fired! I have give you plenty of chances over years. FIRED!
Outstanding service and sales - Katie g
Forest and many others here at bighorn were awesome to work with! Before purchasing a car he listened to my needs and made sure he went over everything before purchasing the vehicle. They listened! They gave me great customer service which you dont find these days. I will reccommend purchasing a vehicle here sny day. I went to many dealerships and none of the others took the time to explain every detail about the car. Thanks guys! Cheers katie g
Ps i love my new 4 runner trd pro!
Always treated professionally and courteously. - Bill Liebert
We have used this dealership for the past 3+ years to service our 2014 Avalon Hybrid. Although the service writers seem to change frequently, there has never been a time when we thought we were being overcharged or not treated fairly.
Service exceeded expectations! - JeepLady
I didn't expect a non-Jeep dealer to be able to help me so much, but they addressed all my concerns! It was a great experience.
Screwed on my final sale contract.... - Cat123
I was happy when I got approved to own my own car. The sales team at The Phil Long Toyota dealership helped me but, in the long run they actually screwed me. I gave them $1,500..00 as a down payment. Which I lost. They sold me the car with thes numbers:
Price for the 2018 Toyota Corolla $20,104.00
With Taxes $23,192.95
But, the total sale price in the end was $43,991.75. My monthly payment $545.00. Wow. It’s not like I bought a truck or SUV. I know people who pay that price for a Lexus, BMW and Audi.
They offered me múltiple warranties that I declined. It took a different honest Toyota dealership In Denver, Colorado to review my final contract to tell me that they still signed me up for all the unwanted warranties I declined and never wanted. Thank you Dan & Paula. I only had the car for 2 months and had to be forced to surrender the car. I poured my heart out to you and you screwed me. And this has affected multiple career opportunities for me. Let alone impacted my life and my credit.
I highly do not recommend Phil Long Toyota in Trinidad, Colorado! Beware to all future buyers. Don’t let what happen to me happen to you. I do not tolerate dishonesty. They even ran my social security incorrectly.
***OUT OF STATE BUYERS, BEWARE!!!***Worst possible... - zabdiel
***OUT OF STATE BUYERS, BEWARE!!!***
Worst possible experience!
I am a buyer from CA, I speak to the sales rep and ask for a video walkthrough and I specifically ask to be shown any imperfection.
She sends me the video and in the video states that there are no imperfection; "the car is in awesome condition!"
When my auto transporter gets there to pick up the vehicle, he takes pictures all around the car, and sends them to me. When I received these pictures I was shocked! There was clear and evident signs of a front collision!! The front grill was broken, the paint in the front was severely scratched, the bumper is loose, etc. All throughout the vehicle there are significant signs of off road use.
I have been trying to speak to the general manager to discuss this situation for 2 weeks and have had no luck reaching him. Apparently he shows up for 1 hour to 1.5 hours a day. I've tried email, voicemail and calling daily and have had 0 luck!
If you are an out of state buyer, please please think twice before committing to this dealership.
Read more of these reviews!! Don't take your business to this dealership!
Side note.. my purchase agreement that me and the sales manager signed.. was for a car with 6,753 and when the driver picked it up the vehicle had 6,813 miles. That's 60 miles that the vehicle was driven after I signed the purchase agreement!!
There's a clear reason why their rating is where it is.
Please consider taking your business elsewhere!
Returning a lease. Tried calling them a few times on... - lspinto
Returning a lease. Tried calling them a few times on options to return lease and was advised that I can it return early if over mileage. Upon return, nobody would/could help with process for returning car. Completed some form to return the car and told that was it. No idea what will be owed for mileage or wear/tear, or anything. After 10 years of buying and leasing from them, I'll be looking for another dealer to work with. Quick to make sale, but no assistance when they wont make a sale out of it.
Service at this place is horrible. When asked to speak... - CDD2121
Service at this place is horrible. When asked to speak with a manager i was told by Chris Ledbetter to get my keys and leave
Assistant Service Manager
Larry H. Miller Liberty Toyota Colorado Springs
Larry H. Miller Toyota Colorado Springs
Stevinson Toyota West