Repair of defective product - Rodney12
I was met by Scott. He is very friendly and professional. He took the time to welcome me and take care of my issue with my Terrain
Top Reviewed Specialists At This Dealership
Sales and Leasing Consultant
Friendly Staff - AAStauder
Don Hall is a great dealership when it comes to owning a new vehicle. Staff is warm and keeps up with you when it comes down choosing exactly what your needs specify.
Internet Sales Consultant
Very good - PKADAMS0
Very good very helpful and friendly.Staff made us feel very comfortable sales manager was very helpful and fair in all aspects. Will definitely come back. A special thanks to Ben and Colby.
General Sales Manager
Great Service - Buffyluv27
The team I met with was great from the greeting upon arrival to the sale and me driving away what an excellent experience Please go to GMC Florence
Excellent experience - Bea1776
Excellent experience. Saw car on cars.com. Called ahead. Brad had car ready for test derive when we arrived. Brad was very knowledgeable and friendly.
Great guys to work with - D,B raceing
ck other dealers but these guys at champion really made buying up enjoyable like that staff
was cutting up made you feel comfortable & very knowledgeable of products they sell.
2019 Traverse - Traverse owner
I talked to Steve Andrus on the phone first and he was very helpful.
went to Dwain Taylor to talk and see the car . Steve showed me all the
features of the auto and how they worked.
Jim Jones - Mmwh228
From day one this dealer was very helpful and made the purchase process awesome. It was a great experience all around. I definitely recommend shopping at the Jeff Wyler Chevrolet in Louisville, KY. Jim Jones was an excellent sales representative and full of information with a great attitude! Thank you so much!
Helped in Time of Need - Schools34
Took care in for repairs, repairs cost more than car cost. Mr. Morehead found exactly what my family needed and worked diligently to make sure we went home with a new car. He made the process painless and enjoyable. Will definitely go back to this dealership and will ask for Mr. Morehead.
Great place - Megan H.
Went in to have my oil changed on my Nissan Rogue, and it cost me only $32 for full synthetic! I brought my Jeep Commander back the next day, and had the oil changed. Also found out it needed a new batery, they replaced it no problem!
Accommodating and quicker than expected - Drmelspur
I actually brought my car in on the incorrect appt date and Leachman was amazingly accommodating, even finishing my service quicker than expected! Thank you!!
Awesome Experience - BKinney1963
I took my vehicle in for routine maintenance. During their inspection, thy found problems with my left caliper, rotor and brake. Also, the driver's side front speaker had gone out. Repairs would be $634. However, all parts and labor were covered by my warranty, and all I had to pay was the deductible. These folks are great, treat you with respect and like they WANT your business. I wouldn't go anywhere else.
Work on Communication - Elizajane6
I called several times about my vexhicle with no one answering the phone. That was a little frustrating. When the car was finished no one called me to let me know it was done. The work done was good.
Only as good as your word! - JohnWynn
I have been a loyal customer to this dealership for several years. After meeting who I thought was the most honest salesman that I'd had ever had any dealings with I was sold. I started doing all my business there. Between me buying 3 vehicles and my family buying 3 more, We spent alittle more than 250,000 dollars. Each purchase they advertise a 100 dollar referral check for each person that you refer to the dealership that buys a car. This last deal seems to not matter to the salesman or the dealership. It was for a 54,000 dollar truck. Its been 3 months. I have made several calls and texts to Darryl Bond the salesman with no response. I've often seen posts on social media #referral checks. At this point it's not about the money, its the principal! I can be a loyal customer and help get them business. I still get screwed! This just shows you what kind of dealership this is. We are only as good as our word, right?
Mechanic does know what he is talking about - Daniel1884
I brought my truck in to service department told them there was something wrong with either my transmission or rear end. They called me back said it was the front end and it would be $1000 (which I did for $175). But the truck didnt even make it home (30 miles) and the transmission went out completely and stop pulling.
Tried to charge for a warranty repair almost $600 - Oger1960
Tried to charge me for work done on a truck with lesson 28,000 miles still under bumper to bumper warranty claim someone had to mess with it because bolts don’t come loose wanted to charge me Almost $600 for complaint of general motors argued with service manager never would tell me why they thought it had been tampered with
Rip Off!!!! - Sundance
Our car broke down while in Henderson. Got it to Henderson Chevrolet for repairs. They charged us $650 for a new battery and alternator. They charged $250 for a battery that sells online for $125. They added on all kinds of extra charges to inflate the bill. I could have had the car towed the 60 miles back home and had it fixed there, for less than $650!
Very poor customer service!! - rjackson01
Gets one star because you can't give none. Wasted 2 days on this dealership on what should have taken a couple of hours. Come lunch time the lights go out and they go to lunch, doesn't matter if there's a customer waiting, even just for the paperwork and to pay them. Our truck bumper was damaged while having mechanical work done and they will not take liability. Very poor customer service and they change their story each time you talk to them. DO NOT take you're vehicle here!!! I should have paid attention to other website reviews, very poor. We were from out of town and needed it fixed. Expensive lesson learned.
Nice experience - Lwjohnson107
Cordial employees- very helpful and knowledgeable about the vehicle.
Purchased from this salesman 10 years ago and felt very comfortable working with him.
Love the Cadillac
I haven't purchased a vehicle from this dealership... - earlgun600
I haven't purchased a vehicle from this dealership and I don't even live in Kentucky. A family member (who does own a Buick) was visiting in the London area and had an accident on a Saturday. She did not know anyone in the town and due to the wreck, was w/o a car. The folks at Tincher Williams dealership helped her with all of her problems and made it possible for her to return home safely (several hours away). If they are this kind and helpful, to accommodate a total stranger to the extent that they did, wow, the service they provide to one of their own customers, must be awesome!
Wonderful Experience. - MW
They went out of their way to help us. Everyone was nice. Other lots wouldn't let us drive a truck by ourselves and Trice Hughes went out of their way to be friendly.
Don Hall SuperCenter
Business Development Manager