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Great service and honesty - Stewart12345
Reko was a pleasure to work with and I left feeling like I got a great deal, which includes top dollar for my trade in.
Top Reviewed Specialists At This Dealership
Excellent service! - Mcfann5
Thank you Josh and Ralph for making the buying process easy! Thank you for finding me the perfect vehicle. You guys both did a wonderful job!
Certified Technology Expert
Oil change - KATHY022180
The service department was great during this visit. Matt was very nice and on top of things. The service did not take long at all.
General Sales Manager
Effortless! - B Moore
Vickie Ireland was the sweetest and most enjoyable person to deal with! She listened to my families needs and never swayed from them through the entire sales experience. I was totally blown away with the ease of this transaction!
Excellent Experience - JCW
Quick closing of paperwork, no high pressure sales pitches! Vehicle was ready to go with full tank of gas. Great communication throughout the entire sales process.
Gary Shura is the man! - Mckilly69
Gary got me what I wanted, and fast. He's the man great customer service. Carol is An amazing women aswell she's wonderful to work with! Thanks for everything
Helped in Time of Need - Schools34
Took care in for repairs, repairs cost more than car cost. Mr. Morehead found exactly what my family needed and worked diligently to make sure we went home with a new car. He made the process painless and enjoyable. Will definitely go back to this dealership and will ask for Mr. Morehead.
Accommodating and quicker than expected - Drmelspur
I actually brought my car in on the incorrect appt date and Leachman was amazingly accommodating, even finishing my service quicker than expected! Thank you!!
2016 Equinox - Happy Chevy owner
The service was outstanding! And Tyler worked hard to get me in the car we wanted and to get us the Monthly payment that we felt comfortable with
Amazing experience - Kypcgeek
Explained to the dealership of my time crunch and they made it possible for me to be able to meet my deadlines. Your customer service was exceptional and the reason I’ll continue to do business with you all!
Productive visit! - Ginger67
I was having my 2017 GMC Acadia serviced. I was waited on promptly by the service manager at the desk. After telling him my problem he assured me they would do the best they could at getting it done quickly. I went to the waiting area where there were snacks, hot dogs, donuts, and drinks. I was greeted by other workers in the area. It was a comfortable area where I was able to use my computer with free wifi. I was able to got a lot done lol. The service manager returned shorty and had the service sheet in his hand and told me my suv was fixed plus my regular service visit was taken care of ( tire rotation, oil change, fluids checked) . They really took care of me! And they always have promotions going on so the cost is not the high cost deal ship prices you expect . But you know you get what you pay for. I very much appreciate how kind and concerned they are with me and my car. I highly recommend this dealer ship and their service department!!!!
Good experience - Gina1983
I went in for a recall on our GMC truck and the salesman talked to me about possibly trading our truck in for a Tahoe. After test driving it and getting a good deal we purchased it.Everything went smoothly.
Always happy! - lilpuppy
Mary is always so happy and cheerful and she does the best service for me .Zach is my tech and he treats my Caddy as if it was his own.Always explains things to me because he knows I am very picky about my automobile.
Regret bad deal... don’t trust them. - Lradav1
Would never buy here again. After further research feel like they gave us a terrible deal on both our purchase and trade in. But of course they act like they are doing all they can. Felt rushed into it and really regret it. I wouldn’t trust them AT ALL.
Tried to charge for a warranty repair almost $600 - Oger1960
Tried to charge me for work done on a truck with lesson 28,000 miles still under bumper to bumper warranty claim someone had to mess with it because bolts don’t come loose wanted to charge me Almost $600 for complaint of general motors argued with service manager never would tell me why they thought it had been tampered with
Only as good as your word! - JohnWynn
I have been a loyal customer to this dealership for several years. After meeting who I thought was the most honest salesman that I'd had ever had any dealings with I was sold. I started doing all my business there. Between me buying 3 vehicles and my family buying 3 more, We spent alittle more than 250,000 dollars. Each purchase they advertise a 100 dollar referral check for each person that you refer to the dealership that buys a car. This last deal seems to not matter to the salesman or the dealership. It was for a 54,000 dollar truck. Its been 3 months. I have made several calls and texts to Darryl Bond the salesman with no response. I've often seen posts on social media #referral checks. At this point it's not about the money, its the principal! I can be a loyal customer and help get them business. I still get screwed! This just shows you what kind of dealership this is. We are only as good as our word, right?
Excellent experience - Bea1776
Excellent experience. Saw car on cars.com. Called ahead. Brad had car ready for test derive when we arrived. Brad was very knowledgeable and friendly.
Very poor customer service!! - rjackson01
Gets one star because you can't give none. Wasted 2 days on this dealership on what should have taken a couple of hours. Come lunch time the lights go out and they go to lunch, doesn't matter if there's a customer waiting, even just for the paperwork and to pay them. Our truck bumper was damaged while having mechanical work done and they will not take liability. Very poor customer service and they change their story each time you talk to them. DO NOT take you're vehicle here!!! I should have paid attention to other website reviews, very poor. We were from out of town and needed it fixed. Expensive lesson learned.
Jim Jones - Mmwh228
From day one this dealer was very helpful and made the purchase process awesome. It was a great experience all around. I definitely recommend shopping at the Jeff Wyler Chevrolet in Louisville, KY. Jim Jones was an excellent sales representative and full of information with a great attitude! Thank you so much!
I haven't purchased a vehicle from this dealership... - earlgun600
I haven't purchased a vehicle from this dealership and I don't even live in Kentucky. A family member (who does own a Buick) was visiting in the London area and had an accident on a Saturday. She did not know anyone in the town and due to the wreck, was w/o a car. The folks at Tincher Williams dealership helped her with all of her problems and made it possible for her to return home safely (several hours away). If they are this kind and helpful, to accommodate a total stranger to the extent that they did, wow, the service they provide to one of their own customers, must be awesome!
Don Hall SuperCenter