Over the top - Danstheman2102
This was the most pleasant experience I have ever had when trading in a car for a new one. I have already recommended courtesy Buick to more people and wouldn’t send them anywhere else.
Top Reviewed Specialists At This Dealership
Sales and Leasing Consultant
Great dealership - Chris2018
Great experience with purchasing our third vehicle from here and they could not have been more helpful and patient. The repair/services are top notch, too. Great all around!
Excellent experience - Bea1776
Excellent experience. Saw car on cars.com. Called ahead. Brad had car ready for test derive when we arrived. Brad was very knowledgeable and friendly.
Great guys to work with - D,B raceing
ck other dealers but these guys at champion really made buying up enjoyable like that staff
was cutting up made you feel comfortable & very knowledgeable of products they sell.
Jim Jones - Mmwh228
From day one this dealer was very helpful and made the purchase process awesome. It was a great experience all around. I definitely recommend shopping at the Jeff Wyler Chevrolet in Louisville, KY. Jim Jones was an excellent sales representative and full of information with a great attitude! Thank you so much!
Helped in Time of Need - Schools34
Took care in for repairs, repairs cost more than car cost. Mr. Morehead found exactly what my family needed and worked diligently to make sure we went home with a new car. He made the process painless and enjoyable. Will definitely go back to this dealership and will ask for Mr. Morehead.
Great group of people - LexKristin
I visited my local Lexington Buick dealership before making a call to Tim Short in Winchester and talking to a salesman named Joe. He made leasing my new Encore very easy and when this lease is up, I'll be back to get another.
Accommodating and quicker than expected - Drmelspur
I actually brought my car in on the incorrect appt date and Leachman was amazingly accommodating, even finishing my service quicker than expected! Thank you!!
Wonderful Help - Gorgoroth
Angie was fantastic from start to finish. She was more than helpful in all spectrum. She was patient and very insightful of what needed to be done.
Awesome Experience - BKinney1963
I took my vehicle in for routine maintenance. During their inspection, thy found problems with my left caliper, rotor and brake. Also, the driver's side front speaker had gone out. Repairs would be $634. However, all parts and labor were covered by my warranty, and all I had to pay was the deductible. These folks are great, treat you with respect and like they WANT your business. I wouldn't go anywhere else.
Work on Communication - Elizajane6
I called several times about my vexhicle with no one answering the phone. That was a little frustrating. When the car was finished no one called me to let me know it was done. The work done was good.
Only as good as your word! - JohnWynn
I have been a loyal customer to this dealership for several years. After meeting who I thought was the most honest salesman that I'd had ever had any dealings with I was sold. I started doing all my business there. Between me buying 3 vehicles and my family buying 3 more, We spent alittle more than 250,000 dollars. Each purchase they advertise a 100 dollar referral check for each person that you refer to the dealership that buys a car. This last deal seems to not matter to the salesman or the dealership. It was for a 54,000 dollar truck. Its been 3 months. I have made several calls and texts to Darryl Bond the salesman with no response. I've often seen posts on social media #referral checks. At this point it's not about the money, its the principal! I can be a loyal customer and help get them business. I still get screwed! This just shows you what kind of dealership this is. We are only as good as our word, right?
New Colorado - Joyce Centers
We’ll be back yet again. We’ve been dealing with Huffman Chevrolet/GMC for several years. We’ll probably be back next year for another great deal!
Tried to charge for a warranty repair almost $600 - Oger1960
Tried to charge me for work done on a truck with lesson 28,000 miles still under bumper to bumper warranty claim someone had to mess with it because bolts don’t come loose wanted to charge me Almost $600 for complaint of general motors argued with service manager never would tell me why they thought it had been tampered with
Rip Off!!!! - Sundance
Our car broke down while in Henderson. Got it to Henderson Chevrolet for repairs. They charged us $650 for a new battery and alternator. They charged $250 for a battery that sells online for $125. They added on all kinds of extra charges to inflate the bill. I could have had the car towed the 60 miles back home and had it fixed there, for less than $650!
Very poor customer service!! - rjackson01
Gets one star because you can't give none. Wasted 2 days on this dealership on what should have taken a couple of hours. Come lunch time the lights go out and they go to lunch, doesn't matter if there's a customer waiting, even just for the paperwork and to pay them. Our truck bumper was damaged while having mechanical work done and they will not take liability. Very poor customer service and they change their story each time you talk to them. DO NOT take you're vehicle here!!! I should have paid attention to other website reviews, very poor. We were from out of town and needed it fixed. Expensive lesson learned.
Nice experience - Lwjohnson107
Cordial employees- very helpful and knowledgeable about the vehicle.
Purchased from this salesman 10 years ago and felt very comfortable working with him.
Love the Cadillac
I haven't purchased a vehicle from this dealership... - earlgun600
I haven't purchased a vehicle from this dealership and I don't even live in Kentucky. A family member (who does own a Buick) was visiting in the London area and had an accident on a Saturday. She did not know anyone in the town and due to the wreck, was w/o a car. The folks at Tincher Williams dealership helped her with all of her problems and made it possible for her to return home safely (several hours away). If they are this kind and helpful, to accommodate a total stranger to the extent that they did, wow, the service they provide to one of their own customers, must be awesome!