They are so wonderful!!!! - Ezybrz24
The sales person and dealership as a whole really try their best and really work with the customer and for the customer. They are the best!!!
Top Reviewed Specialists At This Dealership
Best experience ever!! - Nixta
I recommend all my family and friends to go see an Awesome team of people I consider family at Billy Navarre in Sulphur La for all your vehicle needs.
A wonderful experience buying a car! - Irene shute
The most honest and friendliest people I have ever met at a car dealership! Michelle Belsom is amazing and cares about her customers. Best experience!
Good experience - Rbare31
I had to bring my diesel truck back to the shop after having it for 2 days. Not their fault but they had to run more extensive tests to find the problem. My service rep.was Jessica Smith and she was great. Kept me informed and was very apologetic for having to bring it back so soon.
My experience - S.D
Last year I bought a Mercedes Benz from the above dealer. With in a year I did the regular oil change and other maintaince plus changed all the four tires. Just few days ago that vehicle stoped in the middle of the tallest bridge. When I sent that car to the dealer, he gave $15000 estimate to fix that car. As per my experience, the above dealer is a complete fraud,
Awsome Experience - vance
Highly recommend Alford Motors, Salesman Nicolas Franko, and the TEAM at Alford Motors. Did a Great job from start to finish!!!! Great Customers Service, worked hard to get us what we was looking for. Left dealership very HAPPY customer!!!!
Modern car/truck buying - Silverhair Silverado
The title of this review includes the word "modern" and to be more precise "remote" is what I mean to convey. With only four reviews and a 5-star rating, I do not feel there are many interested participants in such a worthwhile forum. I'll save it and also express my concerns elsewhere to get this message out.
I live about 90 minutes away from this dealership and wanted competitive pricing on a 2018 Silverado 1500. I called in early May 2018 and asked for Fleet Sales and specified my interest in a vehicle shown in their inventory. The manager I spoke with was courteous and seemingly knowledgeable. I noted the many current offers from Chevrolet and also my desire to deal with one person rather than hop on the "merry-go-round" (his words to describe the sales team and process). I received a polite return call once it was determined that vehicle remained in stock. I made it clear that I have reached sales agreements for vehicles over the phone pre-internet and in recent years have used the internet to help me find what I'm looking for.
I asked for a competitive price for this mid-level LT Silverado 1500 and was told the price is as published on the internet. I had watched this vehicle online and over several days the price had increased around $4000. The day I asked for a price, the posted price was $38,000. I looked elsewhere, had a couple of detailed phone conversations and drove to Houston to buy a truck. The vehicle I bought had the same equipment but was a Crew Cab ($2400 mark up) and premium paint (usually a mark up of $1000) for $31,100. In all fairness to Banner, Chevy was pricing Crew Cab LT Silverados only about $400 higher than "double cabs" one of their current offerings at the time I was shopping.
In conclusion, I got a truck that should have cost about $1500 more than the one priced in New Orleans for $6900 less. I shopped a couple of other local dealerships as well and was told that they were having trouble "getting adequate inventory" in light of the generous clearance incentives Chevrolet was offering. Banner Chevrolet seemed to have one of the largest inventories around, but for some reason or other, they were not offering competitive pricing to a serious inquiry. I guess they are simply a "merry-go-round" dealership. Just for information sake, other dealerships were within $2500 of what I paid in Houston. I am retired and decided that the road trip and a one-night motel stay were worth the effort to get what I wanted. The last vehicle bought before this was from a dealership in Jacksonville, FL where I thought spending $250 for a plane ticket and $80 on a motel room for one night was worth the $4400 savings on a vehicle. I have local friends who have driven to Texas for several vehicles over the years and I believe that in these modern times of internet shopping, some dealers are simply "missing the boat" by being stuck on the merry-go-round of yesteryear.
New camaro - JBryan
I came to the dealership to look at a Camaro SS and was greeted by Averian Stokes. I found the vehicle that I wanted at a great price.
Good job - Stacy Babin
I would like thank Randy Bourg and Doug for their help with my new Silevrado.
They were very professional and gave me a great deal.
Tire issue - Not a car gal, jt17
Recently stopped by to see if they could check out my tire sensor since it was showing up with the cooler weather. It was a nail, not the sensor. They checked & I had some type of coverage from when I purchased my vehicle 2 years prior so I got a new tire. In & out in no time!
I’m from out of town - Drmpros
My silvarado 2500HD(2015) with a fifth wheel was towed to this dealership one day ago. They diagnosed the problem, got me and my wife a rental car so we could make it back to Illinois. All under warranty. They went out of their way for us. Their diesel mechanic was great. We are waiting for the parts to fix my truck. They have our fifth wheel in their parking lot. I wish this dealer was in illinois.
Routine Maintenance before Vaction - Oubre1976
We are Leaving for family vacation next week. I was needing to get my truck in to have routine work done. I dropped my vehicle off that night. The next day the service dept was right on time, courteous associates and precise work. They called me to confirm my request before just doing random work. I would recommend supreme Chevy service dept to all my friends.
Good experiences so far with Brian Harris Chevrolet - oxoman
Bought my Malibu in Feb. 2015 from Brian Harris. Buying the car was a good experience, and it's been trouble free, so I haven't had to take it to shop for any problems. They have been very good about giving me free oil changes quickly and conviently.
Repair - Nana
Had a leak in back window took gmc a wk to approve order. No headliner available had to get off of assembly line 1st one got in had a rip had to get another I had for a wk they had for 24 days for something as simple as a leak that stained headliner hate to see how long it would take if something major happens worst experience
Good day at Matt Bowers Chevrolet! - Chevy cruze2017
Sam was our salesman, my dad and I went there to find him another vehicle, ( notice I said another...) Dad had a bad wreck, and needed transportation, so we went back to Matt Bowers Chevrolet, nice ppl,all the way around. Sam stayed with us and saw us thru. Would recommend this dealership to anyone! Thanks again.😊
AMAZING SERVICE - KyleM
Sales and service have both been great! Would recommend over and over again. Go see them if you need anything related to your vehicle or purchase!
Lemon - nothappywithservice
Purchased my car from them brand new in 2012. In 2017 started having problems with the car shutting off randomly while driving. Took it to my personal mechanic and he didn't have the proper diagnostic tools to find the issue. So after spending over $700 on repairs that we thought would fix the problem but did not... We took it to Ryan Chevrolet and they had my car for 2 weeks. Charged me over $100 just to put it on a diagnostic machine.. and still couldn't find a problem and claimed they couldn't get it to act up while it was there. Took it home and THAT SAME DAY it shut off while driving and wouldn't crank. So we brought it back to them and they had it for an additional 2 weeks. Still couldn't find a problem. Told us to trade it in or take it elsewhere because they were done spending time on it. So we were left with a useless car that isn't reliable. I'll never buy another vehicle from Ryan Chevrolet.
Scammers - DontgotoHood
I do NOT recommend Hood Automotive, specifically Donnie or Darrin B, his seem-to-be mentor. Before driving over an hour to purchase a car at the sale price listed online, I called to confirm the price and mileage, etc. When I got there, however, Donnie priced the vehicle $8000 over the sale price. He refused to show me how he came to his monthly payment and insinuated that I was not competent enough to calculate an estimated monthly payment. (I used the one on their website as well as others.) Then he asked me to sign on what I thought was a reasonable monthly payment. He said $350 while he wrote down $375. What a snake! Please please have your numbers sorted out and written down before going in there. And know when you are being taken advantage of. Terrible people!
Mr David Myers - David Myers
I have been dealing with Bryan Chevrolet for many years and the reason is...their sales team and stock!
They are a No - Hassle sales Team.
not that good. - chris campbell
every one is available to talk before purchase, since they overcharge me on purchase and now they are always busy and cant get in touch with anyone.
Lies!!! - Glenda
Paid over $20,000 for a used SUV and 3 months later- AC doesn't work, transmission acting crazy, front end making noise, heater makes a banging sound when running . Dash has electrical issues. Several other minor issues.
When we where looking at the vehicle to buy it , the manager came in the office and told us he knew the vehicle and the people who owned it before us and that we were buying a GOOD vehicle.
Now all he can say is, sorry, these things break, I can't help you!
18 Hyundai Sonata - CThib
Bought a BRAND NEW 2018 Hyundai Sonata, my salesman (Lee Riley) was amazing BUT the car has already been brought back 3 times! I’ve done and 2 rentals on a car that I spend 500$ a month on. It’s a HORRIBLE PLACE TO BUY, I felt uncomfortable each time I went to bring my car back to the service department because they are slow and just can’t do their job. My steering wheel buttons go out, and I’ve done brought my car and paid for them to check the transmission out of my own pocket! Even told the service guy at Billy Navarre what they mechanic said and still “nothings wrong with my car.” OH AND, when I got my car back from NOT BEING xxxxING FIXED it was FILTHY it was parked under trees and they didn’t even have the decency to wash it for me. They gave me a 4$ car wash that didn’t clean my car at all!!! FOUR xxxx DOLLARS! I DO NOT RECOMMEND THIS PLACE not even to my worst enemy. They sell lemons and do NOT try to make it right.