Very easy to work with! - Redldy1979
Our experience with Trapp Chevrolet was outstanding, friendly , courteous sales and finance staff. Honest approach to finding the right vehicle for you . ! Highly recommended dealership!!
Top Reviewed Specialists At This Dealership
Awesome service - Doogmad2
We had an amazing experience working Roland. He was very helpful and had everything taken care of very quickly. He was very knowledgeable and took care of us. Thanks Roland and golden motors for a great experience
Awesome Saleswoman - Christian M Evans
Jennifer went above and beyond to get me exactly what I wanted at the best price possible. I felt she was truly invested in making this the best truck buying experience possible. I am going to be recommending her to everyone I can. Thank you so much for having a great quality saleswoman working for your dealership!
Great - friendly - Robbie berthelot
My buying experience was great and I was treated like family from time I walked . I felt like I knew employees all my life . I would recommend anyone and advise to never pass without giving them opportunity to sale u an automobile. Awesome buying experience.
Awesome Salesperson - TAMMY S BROWN
We bought a used truck, the salesperson was name Kathy Morris. She went above and beyond! Awesome customer service! She made buying a new vehicle easy and very knowledgeable
Awsome Experience - vance
Highly recommend Alford Motors, Salesman Nicolas Franko, and the TEAM at Alford Motors. Did a Great job from start to finish!!!! Great Customers Service, worked hard to get us what we was looking for. Left dealership very HAPPY customer!!!!
Easiest Car Purchase Ever - Bill C.
This car purchase was #36 for me so let me start by saying I'm fairly experienced with dealership and sales antics in pressuring a person to purchase a vehicle. I live in Beaumont, Texas and Banner Chevrolet is in New Orleans, Louisiana, a good 250+ miles from home. I made a late evening online inquiry about a vehicle and immediately received a response from Myron Grogan regarding the car. I gave him the information he requested of me and with my marginal credit he had me approved for purchase the next day. He told me it was a "done deal" and I didn't believe him thinking they would pull their dealership antics when I get there. Let me say I chose this dealership for the online price which was a minimum of $4500.00 les than I could purchase it in my area and including Houston, Dallas, and San Antonio, but I was still hesitant to drive to N.O. I finally made up my mind a week later to go ahead and go and to my surprise everything was exactly as Mr. Grogan said. I was in the dealership maybe an hour and a half including the test drive, signing all the paperwork, him filling it with gas, and then sending me on my way. The terms, payment, and interest rate were exactly what was agreed upon and Myron handled the deal every step of the way, no one else for any of it. I don't think you can receive any better service than that and two years later I am still amazed at how smoothly everything went.
New Impala - BDecuir
Sales representative was very courteous, patient, did not rush, and explained steps of the experience which helped. Enjoyed my shopping experience. I didn't leave the house to purchase a vehicle but my representative personality helped me make a decision.
No complaints, excellent service and representation . - chuckmax
I had been to service dept on several occasions prior to my previous purchase of a Tahoe from Red River Chevrolet. Because of the way they handled business and the way I was treated this is why I returned to buy my 2016 Tahoe from Red River. The only place I will go.
Tire issue - Not a car gal, jt17
Recently stopped by to see if they could check out my tire sensor since it was showing up with the cooler weather. It was a nail, not the sensor. They checked & I had some type of coverage from when I purchased my vehicle 2 years prior so I got a new tire. In & out in no time!
Sales and financing was excellent - Silverado
Mr. Norman Jackson was our sales associate and we told him that we did not want to do the back and forth sales dance that usually occurs at other dealerships. Mr. Jackson went to the sales manager only once and the deal was done. This was one of the fastest sales experiences for a new truck. The finance department was fast, and explained everything well. I highly recommend Best Chevrolet and Mr. Jackson when looking for a new vehicle.
P is for Professional - Big B of the 850
Patrick was very professional as well as knowledgeable. Made shopping an absolute delight. Highly recommend him if and when you're in the market for a new or pre owned car.
Good experiences so far with Brian Harris Chevrolet - oxoman
Bought my Malibu in Feb. 2015 from Brian Harris. Buying the car was a good experience, and it's been trouble free, so I haven't had to take it to shop for any problems. They have been very good about giving me free oil changes quickly and conviently.
They give great customer service. - HLJ18
The service manager on duty was very nice and very professional. He communicated with me about my car and my concerns. Thank you very much.
Repair - Nana
Had a leak in back window took gmc a wk to approve order. No headliner available had to get off of assembly line 1st one got in had a rip had to get another I had for a wk they had for 24 days for something as simple as a leak that stained headliner hate to see how long it would take if something major happens worst experience
Nail in tire - Gene522
Had a nail in my tire and needed immediate service. Pulled in without an appointment, no problem. Asked if they could also do an oil change and this was also handled. Had a promotional postcard for a discount on an oil change, so when checking out asked if it would apply. The young lady had already applied the discount.
If you deal with any shop, sooner or later, you will have a problem. However, 99% of the time, I have had no problems.
Good service center - Ed Veign
I brought my Corvette in for a dead battery issue. They were able to replace the battery and found the cause. The alternator pulley was worn and they notified me of the problem along with the cost to replace the battery, the pulley and the belt before performing repairs. Great job.
Very unfriendly - Truck Fellow
Service representatives do not greet the customers and gave me the impression as a customer I was getting on their nerves and not welcome. They did get my truck in and out in a prompt manner addressing a recent recall which was unusual. My experience in the past with Allstar on several occasions has been terrible. I just sincerely hope the ignition switch problem on my 2007 Equinox that Allstar charged me over $200 and never fixed correctly doesn't cause an innocent person to get injured or harmed.
Mr David Myers - David Myers
I have been dealing with Bryan Chevrolet for many years and the reason is...their sales team and stock!
They are a No - Hassle sales Team.
not that good. - chris campbell
every one is available to talk before purchase, since they overcharge me on purchase and now they are always busy and cant get in touch with anyone.
Started out great, quickly took a turn - Lklein04
I have done all of my services with this Chevrolet dealership. They advised me to do a transmission flush at a 135000 miles so I did. Well needless to say against my better judgment, afterward I mean within a week the transmission went out. Another Chevrolet dealership, lied to me about giving me a power train warranty when I bought the vehicle 6 MONTHS AGO. I knew this situation would arise. Brought the truck back to Leson to have the transmission repaired only to find out it had no warranty. None of this to this point was leson's fault really except awful advice to make money. But here is where things took a turn. After hiring an attorney to make the Chevrolet dealership who lied to me cough up money to repair my transmission, LESON Chevrolet decided it was in their best interest to not only reject the other Chevrolet dealerships offer to pay for the new transmission at wholesale because they "couldn't make a profit" on the transmission itself. But then sent us the generous offer to make us pay the difference of $750, plus the labor at $1000. So knowing that we had to hire an attorney, fight with another dealership to even get them to offer up to pay, LESON rejected their offer to pay for the transmission in full at wholesale because they couldn't make money on marking up the transmission. You could be like me and ignore the bad reviews, don't. They will find a way to make you dislike not only their dealership but Chevrolet as a whole. Thanks LESON, for teaching me a lesson.
Unprofessional - Ed316
The worst. Had the car 2 months and died. They said they did that 27 point check. But the battery was no good. They told me it would cost $400.00 for a new one. Horrible customer service. DO NOT BUY from them.
Trapp Cadillac Chevrolet
GOLDEN MOTORS Inc