104 Michigan Buick Dealers

GREAT EXPERIENCE WITHIN THE USED CAR DEPT. - thelittlefella115

GREAT EXPERIENCE WITHIN THE USED CAR DEPT. WAS EASY IN AND OUT AND FELT COMFY THE WHOLE TIME.

Very helpful and willing to solve all my problems and got - Hd33db1

Very helpful and willing to solve all my problems and got me in to a nice Used Vehicle Very impressed with the Used car department and everyone there .

Kelli Morland is a true professional! - Ralph

Kelli Morland is a true professional! She went above and beyond to put us in a new Buick! She was patient and concise and explained the entire process, Thank You to Viktor, KC, Matt and the staff for your help.

Good Customer Service , minimum wait time and all items - deborahearven

Good Customer Service , minimum wait time and all items service as promised. Thank you for your service.

When faced with a task of finding a new dealer, I - Gigi2-8

When faced with a task of finding a new dealer, I happened up Champion Buick GMS of Brighton and couldn’t be happier. Their level of customer service exceeds expectations. With such low levels of customer service in today’s world, the people at Champion are all really great! They seem to take pride in delivering the very best service. For me, they have gone above and beyond my expectations and I will be a customer for as long as they continue to deliver. When I discovered a small mistake was made during my service appt., their new Service Manager, Mike Foster, took the issue with my vehicle seriously and made everything right and then some. He actually sent a service guy to my house to fix the issue because I was concerned about driving my car. I am very happy with this dealership. Give them a shot!

I had an appointment to purchase my leased vehicle. - Mabel.beckham

I had an appointment to purchase my leased vehicle. EJ Borden was on time and Very polite, knowledgeable,respectful of my time. Finance department was through explaining everything to me. I was very happy with the service I received.would purchase another car from dealership if need arose.

Came 2 plus hours to look at a vehicle when we was not - marc alan goheen

Came 2 plus hours to look at a vehicle when we was not happy the sales team worked on it til we was able to get in our new car, Glenn Griffin and Don put in a full days work, we are appreciative of these people and will recommend this awesome sales team for anyone looking for any vehicle new or used!

I leased a 2022 Silverado in April 2022. - kzpj7z

I leased a 2022 Silverado in April 2022. Saleswoman was Chelsea. Excellent service. Recently contacted by service that a missing chip was available and they they worked with my schedule to install.

The absolute only place that I get my cars serviced at! - Michael Johnson

The absolute only place that I get my cars serviced at! Very thorough with recommendations and how best to plan for the future. I had the chance to work with Larry and it was good catching up with Dave and TJ! Outstanding customer service! See you all in a few thousand miles!

Chris Wise, Mike Skodak and the entire Wise dealership - swansonleadership

Chris Wise, Mike Skodak and the entire Wise dealership are the REAL DEAL! When my dream car, a 2015 ZO6, suffered a significant manufacture's failure, NOT covered under warranty, they went to work! Although the major repair still stung, they walked with me and got it back on the road! The entire RANDY WISE “family” are to be applauded! LEADERSHIP!

Consistently excellent service - Pat

We have had consistently excellent service from Clift and the service department personnel are always professional and personable. Thanks to Dwayne for all the help!

Groulx Automotive provided me with excellent, unsurpassed... - Suzie Allen

Groulx Automotive provided me with excellent, unsurpassed service and price on a 2020 Encore GX. I live 3.5 hours away and they delivered the car right to my house, and had all the paperwork ready to sign. I didn’t have to do a thing. They had the leasing all arranged. Bobby and Nick Groulx handled everything for me. It was completely stress free, actually pleasurable to lease this vehicle. Bobby and Nick gave me their personal cell phones, and I was able to call Bobby up and ask him questions about how to work the infotainment center. I’ll never purchase or lease another vehicle from anyone else. They are trustworthy, helpful and care. Who needs Carvana when Groulx Automotive will deliver right to your home!

Deceptive sales and lied after purchase. - Butler42209

Deceptive sales and lied after purchase. Over charged on purchase by $3000 over advertising. Lied to the state inspector about repairs. Took my catalytic converter

Awesome experience, Vince and team are exceptional!... - Liz

Awesome experience, Vince and team are exceptional! Highly recommend this dealership. Found my tires, provided a rental while being done, handled insurance paperwork, detailed my beautiful car then drove home to me!!

Purchased our Audi Q7 and love it! Sales process was very... - Abby

Purchased our Audi Q7 and love it! Sales process was very easy and the staff was great!

Went to Todd Wenzel today to get help with my wheels. - Painter Lady

Went to Todd Wenzel today to get help with my wheels. Although they were closed for service due to a power outage, they took a look at my issue and helped fix the problem right away! Can't thank them enough for going out of their way to help. Awesome team.

Awesome and attentive, thorough and thoughtful. - Jackaboy02

Awesome and attentive, thorough and thoughtful. Happy we went with them. Aalice and the techs there were very helpful and considerate to our needs

Hart Dealership has wonderful customer service. - Sue

Hart Dealership has wonderful customer service. They always fit me into their busy schedule and always offer coupons and rebates to keep my costs down. Because the service department is great, this is where my family will be buying our next car.

The service department is awful. - lanavanhoe417

The service department is awful. We bought two different plans, one for the car and 1 for the truck. First, you make an appointment and still have to wait depending on how many drive in oil changes there are. We’ve had 2 problems that we “know” of. The program was for oil, tire rotation and 27 point inspection. That is a laugh. One time they said they wouldn’t/didn’t rotate tires because we needed at least 2 new tires. First, they should come find you, ask if you still wanted them rotated. They have no idea what our thoughts are on that. Next..on the truck they checked every box on their inspection form. Not even a week later, husband was checking out something in the area of the filter and surprised there was a squirrel nest, complete with nuts etc. Had to have been for quite some time. Took pictures and actually took it in and service MANAGER says he’s sorry.Has a lot of new guys and they must have missed it. That is our problem? We paid good money for the plan expecting good and COMPLETE service. Brought the car in for service. We were having a problem with it making a squealing noise and a clunking noisewhen turning l. Asked them to check it out. Pick it up, said all was good, again inspection report had all things checked. Take it home, next day squealing/clunking noise still there. You tube university here we come! First thing to check, steering fluid. Well guess what, barely a drop in there - 2 days after service was done. Then you start wondering what else did they miss. Get the opinion email to fill out saying they hoped we could give them all 5’s. In both these instances we could not. Reached out by e-mail, NO RESPONSE. Actually got a second one, replied again by email- no response. In March I sent another e-mail. Response THANK YOU!!! (not sure for what)) Will NEVER take our vehicles to this dealership. (GRAND HAVEN)

MELISSA WAS GREAT! - kbiggert

MELISSA WAS GREAT! She made me feel comfortable through the entire sale. She was open and easy to talk to and went out of her way to make sure I was happy with every detail. DEFINATELY will be a repeat customer PLUS I am referring her to all my friends.

Qi you brace yourself going into a car dealer. Prepare... - Deann

Qi you brace yourself going into a car dealer. Prepare mentally for the oncoming “pushy salesman.” And then… they don’t come. Instead you get friendly people who are not pushy. They’re helpful. They listen. They’re accommodating. There was my experience with Todd Wendell Buick of GR. Darien Lawson and Devon Overhuel Took great care of us and walked out happily with a new car and great service.

Very courteous - Brownalleykat

This was my first visit to get my oil changed and will not be my last. They took the time to explain to me about my air pressure for my tires and about a rebate for the type of oil my car uses. They washed my car and the staff was friendly and polite. Yes, I'll definitely be back!!!

Carson Roat was awesome & kept me informed all week. - katim106

Carson Roat was awesome & kept me informed all week. This was my first time here. I will recommend you to my friends. I was disappointed that is wasn't covered under warranty because it ended in March. I was never notified of this so I'm not very happy about that. I know it isn't your fault, but you can pass this on to GM.

They were very friendly and very helpful. - Chelsea.mchugh

They were very friendly and very helpful. It made the process very smooth and enjoyable.

Bought my truck from NY. - bllplyr15

Bought my truck from NY. All around great experience with Tom from the Sales team and entire finance team. Answered all my questions, sent pictures and videos as requested. Could not have been more than happy with my experience.

Had a good experience with Mike, Ron & Rick at Tinney in - Johnson.allyn

Had a good experience with Mike, Ron & Rick at Tinney in Greenville. Small town pride.

Help us find and secure the vehicle we are looking for. - Terri

Help us find and secure the vehicle we are looking for. Made purchasing the vehicle very easy.

Sales manager did not report the new vehicle they sold me... - Unhappy

Sales manager did not report the new vehicle they sold me as being in an accident. Sold me this vehicle without telling me and no info reported on Carfax. Told me it was a human mistake. This mistake has cost me money and time for their dishonesty. This is illegal and they do know if their new vehicles have been fixed in their own body shop. Mike is the Sales managers name. Sean was the salesman who I was happy with. He asked Mike if my vehicle had been in an accident when I sent him pic’s questioning an accident. Mike replied no accident but when I found the proof of the accident it had been fixed in house only 3 months prior, extensive damage. I do not trust this sales manager. This is a small dealership and they would know about this damage to a vehicle they sold me as new. On top of it, it was never reported. Shady!

This is the 2nd time they had an excuse as to why the - bondo1954

This is the 2nd time they had an excuse as to why the work my 2016 Silverado was not done when scheduled. Fist time they kept it 2 days before even working on it. Excuse was 2 techs were on vacation. Appointment for this was made by them when they knew they would be short staffed. This time supposedly the tech that was going to repair a non working winshild washer pump when home sick. In all fairness they did get my oil changed and winshild wipers replaced. The worst part is I had to call them after 3 and a half hours to find out what was going on.

It's time to either lease another vehicle or purchase the - Decisions

It's time to either lease another vehicle or purchase the car we have now. Bob Deschaine helped make that decision by expertly explaining the pros and cons of either decision. We leased our current vehicle from BettenBaker, and we will continue doing business there because it's like dealing with family.