99 Michigan Buick Dealers

Always keeps me updated letting me know when they are - hmkenyon116

Always keeps me updated letting me know when they are completed and always completed on time! Great customer service out in the service center.

Best service ever and I have sent members of my family - bonnie.hadaway

Best service ever and I have sent members of my family there and they are just as please

The service department provided a very positive - gregocharlie2

The service department provided a very positive experience. Service was timely and professional. I was extremely satisfied.

Adam took good care of us on our recent service visit - tonymay

Adam took good care of us on our recent service visit even with some unique circumstances. A loaner vehicle was offered when a part was not immediately available. Very good communication along the way mostly via text.

I always use Dave Crowder for my leasing he is honest and - Connie H

I always use Dave Crowder for my leasing he is honest and very patient with me

My son been dealing with Baker on his truck for a check - jf2448

My son been dealing with Baker on his truck for a check engine light. Every time I go’s in they can’t actually find what’s going on with it. Even though the code reads emissions code. They think they fix it and then it comes back on , they say it must be this problem and then fix it for this amount , then again the check engine light comes on after they say they fixed it. After they fixed it recently again I drove it another 45 miles and now the check engine light it’s back on. I drive a lot of miles for work so it go’s out of Warranty quick but been dealing with this since I bought the truck! I’m over it with them. This is ridiculous that they can’t find and fix a problem or admit this truck has a problem. It’s been in at least 3 times since November plus multiple times before that and costing me thousands of dollars and time and they still can’t fix it. They just keep throwing parts at it and not working. Baker is the worst dealership in Michigan or the USA to deal with and I’m not the only one that thinks this. I will be blowing this up on social media with my friends and family help. If Baker GMC doesn’t take care of this next step will be that I will call my Lawyer and GM.

Ease is scheduling service. - Gibson588

Ease is scheduling service. Exceptional customer service from staff. Manner of handling loaner call was great.

I get outstanding service whenever I go. - aganzi.mor

I get outstanding service whenever I go. If there's something else needed the service person will come to the waiting room and let me know.

As like it was before on my 2024 GMC pickup, Bing Crosby - glenbierschbach

As like it was before on my 2024 GMC pickup, Bing Crosby did an excellent job in selling me my new 2026 GMC. He treated me very well and explained everything about my new truck so that I didn"t have any questions about it .

LaFontaine has always done a great job with service. - raybetts028

LaFontaine has always done a great job with service. Derrick the service writer was very knowledgeable and great to work with. The tech sent me a a great video on what he was doing.

My experience with GMC truck leasing thru Serra was “Easy - hjmthomas

My experience with GMC truck leasing thru Serra was “Easy Peasy”. Josh Lawson handled absolutely everything and made the whole process smooth and painless. Stellar work!

The ease of scheduling an appointment is very important - binoeske

The ease of scheduling an appointment is very important to me and Matt Lafontaine Automotive does a great job making it easy.

Blaine was knowledgeable, friendly, and took care of many - Kelli

Blaine was knowledgeable, friendly, and took care of many of the details so that I was in and out quickly. He also spent the time to show me the features of my new Traverse.

Best experiences are had at this dealership. - BobB

Best experiences are had at this dealership. A-1 in sales and service, before, during and after. You’ll be treated like family. Not like just another $ added to their bottom line.

Went to Todd Wenzel today to get help with my wheels. - Painter Lady

Went to Todd Wenzel today to get help with my wheels. Although they were closed for service due to a power outage, they took a look at my issue and helped fix the problem right away! Can't thank them enough for going out of their way to help. Awesome team.

Chris Wise, Mike Skodak and the entire Wise dealership - swansonleadership

Chris Wise, Mike Skodak and the entire Wise dealership are the REAL DEAL! When my dream car, a 2015 ZO6, suffered a significant manufacture's failure, NOT covered under warranty, they went to work! Although the major repair still stung, they walked with me and got it back on the road! The entire RANDY WISE “family” are to be applauded! LEADERSHIP!

Marcus was amazing to work with. - Crystal P

Marcus was amazing to work with. Got me into a practically brand new, low mile, great, reliable car with low money down. Friendly, helpful and knowledgeable. He really cares about his customers. I was interested in a different vehicle but he wasn't comfortable putting me in it after finding out the battery was dead. Hardest part was trying to get through to my insurance. Great staff, I was a referral and I will absolutely be referring others in the future!

Friendly, efficient service. - Nancysmith946

Friendly, efficient service. Had my oil changed and tires rotated. My waiting time in the lounge was brief as the service was done in a very timely manner…the good news was I used my GM REWARDS POINTS and didn’t have any out of pocket costs for the service! 🤗

Consistently excellent service - Pat

We have had consistently excellent service from Clift and the service department personnel are always professional and personable. Thanks to Dwayne for all the help!

I recently leased a car from Max Zimmermann at Crown - Rose H.

I recently leased a car from Max Zimmermann at Crown Motors. The overall experience was extraordinary. Max was professional, responsive, knowledgeable, and extremely helpful. Questions were answered promptly and paperwork was handled efficiently. I traded in my car and felt that I got a fair price. Max and Crown Motors demonstrated their commitment to providing outstanding customer service. I highly recommend Max!

Awesome experience, Vince and team are exceptional!... - Liz

Awesome experience, Vince and team are exceptional! Highly recommend this dealership. Found my tires, provided a rental while being done, handled insurance paperwork, detailed my beautiful car then drove home to me!!

Purchased our Audi Q7 and love it! Sales process was very... - Abby

Purchased our Audi Q7 and love it! Sales process was very easy and the staff was great!

Great Dealership with good reliable and timely service - Michiganman6938

Great Dealership with good reliable and timely service department. Looking forward soon to leasing my 4th GMC from Hart GMC because of the salesman “Ross Elliott” and the customer service! See you soon!

The service department is awful. - lanavanhoe417

The service department is awful. We bought two different plans, one for the car and 1 for the truck. First, you make an appointment and still have to wait depending on how many drive in oil changes there are. We’ve had 2 problems that we “know” of. The program was for oil, tire rotation and 27 point inspection. That is a laugh. One time they said they wouldn’t/didn’t rotate tires because we needed at least 2 new tires. First, they should come find you, ask if you still wanted them rotated. They have no idea what our thoughts are on that. Next..on the truck they checked every box on their inspection form. Not even a week later, husband was checking out something in the area of the filter and surprised there was a squirrel nest, complete with nuts etc. Had to have been for quite some time. Took pictures and actually took it in and service MANAGER says he’s sorry.Has a lot of new guys and they must have missed it. That is our problem? We paid good money for the plan expecting good and COMPLETE service. Brought the car in for service. We were having a problem with it making a squealing noise and a clunking noisewhen turning l. Asked them to check it out. Pick it up, said all was good, again inspection report had all things checked. Take it home, next day squealing/clunking noise still there. You tube university here we come! First thing to check, steering fluid. Well guess what, barely a drop in there - 2 days after service was done. Then you start wondering what else did they miss. Get the opinion email to fill out saying they hoped we could give them all 5’s. In both these instances we could not. Reached out by e-mail, NO RESPONSE. Actually got a second one, replied again by email- no response. In March I sent another e-mail. Response THANK YOU!!! (not sure for what)) Will NEVER take our vehicles to this dealership. (GRAND HAVEN)

After leasing a Buick, I never received any GM Rewards. - Mugrump

After leasing a Buick, I never received any GM Rewards. Called and texted several people at the dealership over a period of a few days about this issue. I never received a response until Shayla Kwekel called me. Her job is just to deliver cars to customers. But she took it upon herself to contact GM and get my rewards. She is the best. Thanks Shayla. Tom Maring

Very courteous - Brownalleykat

This was my first visit to get my oil changed and will not be my last. They took the time to explain to me about my air pressure for my tires and about a rebate for the type of oil my car uses. They washed my car and the staff was friendly and polite. Yes, I'll definitely be back!!!

We had a great experience. - Corey Zee

We had a great experience. This dealer went above a beyond! Thank you again for everything they did for me and my wife!

Stay Away - they advertise GM employee prices in a bait - n3yah

Stay Away - they advertise GM employee prices in a bait and switch scheme to get traffic. If they're willing to mistreat you before you are a customer by advertising false prices that they have no intention of honoring unless you work for GM, it would be logical that they will mistreat customers throughout the rest of the deal. I choose to do business with people who are more straighforward.

They were very friendly and very helpful. - Chelsea.mchugh

They were very friendly and very helpful. It made the process very smooth and enjoyable.

Had a good experience with Mike, Ron & Rick at Tinney in - Johnson.allyn

Had a good experience with Mike, Ron & Rick at Tinney in Greenville. Small town pride.