Normal service - evettck33

I continue to expect that when I have a tire rotation that the air pressure in the tires on the vehicle would be checked. Got the lube, oil, tire rotation on Wednesday, Sept 12. Today, received via the internet the computer report on the vehicle's status. Everyone of the tires is listed at 31 or 32 pounds. Supposed to be at 35. This is so minor and so aggravating. You can't rate 100 with this.

Exceptional Service! - Paulina S.

After searching and enquiring about various adorable luxury SUV’s, I found that Mike at Superior Buick Cadillac made my search as easy as possible. Mike was determined to get me exactly what I was looking for within my budget! Once I decided that I wanted to lease the a Cadillac XT5, Mike throughly worked with me to make sure the vehicle was customized to my liking. He is the BEST salesman I have ever worked with! He made my transition go smooth and convenient. Once we finalized everything, he had my vehicle delivered the next day! I highly recommend this dealer and salesman! Thank you for all your patience and help, Mike! - Paulina S.

Very helpfull and informative - Mydodge

If you need fast and friendly, this is the place to go! I had many questions about a used vehicle and was able to have them all answered.

Outstanding experience - jwfarner

Candace made my entire process a dream. I was struggling to find the vehicle I was looking for and she helped me find exactly what I needed in just one day. After not being heard by numerous different dealerships Candace listened and she beat every other price I had been quoted. She communicated quickly, efficiently and was professional throughout the process. She even worked 30 minutes after closing to help me get into my vehicle that day. She has gained my loyal business going forward. Thank you Candace for making my experience so wonderful.

Great experience, great people! - BA

The sales rep I used was Mike, from College Chevy, when I was looking for a new Silverado. He was able to show me exactly what I was looking for without me even telling him. He did a great job showinge all the features and getting me the best deal he could on a new truck.

the best car buying experience around - KMoz

Gus at Superior Buick was nothing but amazing. He was so courteous and professional. I had previously been working with another dealer and my experience was less than favorable, I drove the extra 20 miles to see Gus and he blew them out of the water. He gave me an awesome trade in price, was able to get me in an upgraded vehicle with everything I wanted. He was so accommodating to what I wanted, and I even picked my car up same day. I will never go to another dealership, it is clear why they are top rated in Michigan. Kind, courteous, professional, and they want your business.

Excellent customer service - My car

Beverly Archer was extremely nice and she went beyond our expectations . I will be referring all my friends and family to Beverly for her great customer service. In all my years I have never seen anyone that could have three people at one time and service us all . Wow amazing

Vehicle purchase - Mike

My wife Susan and I recently purchased two vehicles and Abi worked hard to get us the best deal and service. She was always responsive and followed up on our concerns and questions. Look her up when you go there.

best work - cji

Bookwalter service department is dedicated to do the best work with the best results. I believe they achieve this goal. They are always helpful and truly have the customer needs first.

Oil Change - brews1

As always, courteous and efficient service !! We could easily go anywhere for an oil change, but always choose Chelsea Chevrolet Buick for all our vehicles.

Best dealer ever - Happy happy happy

Me and my family have bought 3 cars off Steven in the last 4 years. Low pressure, great prices. Great small town dealer. Avoid dealers in Muskegon

Courteous and Professional - FirstBuick

This was my first Buick purchase. The salesperson I dealt with, Alex Malone, was very courteous, professional, and willing to go above and beyond to answer my questions. Thank you!

warranty work - Countrydoc

I bought a 2013 Chevy Diesel truck in February 2017. Last month a problem developed with the diesel exhaust filter, and later was found to also be the catalytic converter. Fortunately, this was all still covered under warranty. The work was done very professionally, without complaint or foot-dragging. I have been a customer at this dealership for the past 13 years and the service has always been good.

Purchase of our 2017 Malibu - 2017 Malibu

I wanted to commend Larry Wahl and the entire team at Knapp for their fantastic attitude and service to my wife and I while we purchased our new Malibu. Larry did everything we could have asked for to answer our questions and assist us in every step of the way so that we could make the best decision for us. Never felt pressure, just a sincere willingness to assist and provide service. Thank you all!

Friendly Fair Dealership - Doc

They offer great deals and have an award winning service department and body shop! I highly recommend this most truly excellent trustworthy and very fair dealership.

Awesome - Wood

Tom McKee always does the very best job in servicing my vehicle. He is really great to work with and I trust him to repair/service my vehicle .

AMAZING! - jbowes22

Leaun was my salesman and he was the best salesman I've ever had. They weren't pushy or annoying like some other dealerships. Everyone was helpful and wanted to make sure I got exactly what I wanted. They searched for the exact vehicle and I got it! I was so happy with the vehicle and service of the dealership. I will only be coming to this dealership from now on.

Thank you Jeff Armstrong! - Suzanne

I recently leased a Buick Encore from Champion Buick, My situation was unusual - a combination of things. WIthout going into details, Jeff Armstrong worked with me through the process and helped me with the best possible outcome. He was extremely patient and very thorough. Each time I had a hurdle, he helped me over it. Buying or leasing a car can be painful - but Jeff (along with Cameron and Matt) made it a good experience, I feel like I have friends at Champion and would definitely work with Jeff and Cameron again. i have also used the Champion service Department in the past and they were awesome, Got me in and out when I was up against time. Thank you!

Happy to discover Adrian Buick! - Kathie003

I was frustrated with my new car search in Ann Arbor, I received a flier from Clift Buick, called and spoke with Ben, what a delight! Within a couple of days I was driving my new Envision! I will recommend Ben to my friends and family!

Turned in Encore and got an Envision - Grace Ketchum

Staff at Fletch's are wonderful and great to work with! They made it very easy. Folks are very friendly and helped me get into a great car!

Quality Experience! - b&AHall

We enjoyed our vehicle purchasing experience at Jim Causley. We would highly recommend the Jim Causley dealership and more so Willard Shell. Willard made our purchasing experience pleasurable and very easy.

Efficient and Courteous Customer Service - Lark246

Bryan Bickford was so helpful with helping us find a car for my college-age daughter. He was informative and not a pressure salesman at all. He stayed in touch while going through the approval process. It was the easiest car buying experience I've ever had. Thank you!

Best 1st time Buyer Experience - Nadine63

My guy Charles Allen is the best..We had picked out our car but didn't have the deposit until later. They were so understanding and worked with us to get everything settled. He went out of his way to get us to the dealership because he knew we couldn't get there easily. He is a new friend.

Premiere customer service - Chris

We have dealt with quite a few car sales people, and have had varied experiences. When we met Christi Foster at Grand Allegan, hands down, she has exceeded any expectations that I had.. Christi is cheerful, friendly, and knowledgeable. If you are looking for a new/used vehicle... with a home town atmosphere, I highly recommend Christi Foster at Grand Allegan. Chris Plainwell

Service was great - MOB

Always satisfied with my service when there . Doug is always so helpful and efficient and accurate with His diagnosis and the work being done in a timely manner

Oil Leak in engine - HLJML

Jim Decker & the service staff took care of all my concerns in a timely manner.. They went out of their way to make sure I was completely satisfied . Jim, Lora, & Missy did a great job for me. thanks

Outstanding staff!!!!! - Ratt117

Labadie went above and beyond to get me financed with a good rate. They made my buying experience so easy all I had to do was show up to get my new truck. The service months later was ten-fold beyond my expectations. I will never buy from anyone else!!! Special thanks to salesman Chris Smutek for everything!!!!!!

Review on latest leased car - Thom3030

Beau Glossinger has been my dealer rep for the last 4 cars and it's always good to work with him. I've had all my service at LaFontaine for all the cars and the staff have been great to deal with

People couldn't have been any more courteous and helpful - venti

Their handling of my situation was very professional, with care and understanding. They were very pleasant and courteous and made me feel comfortable. I have absolutely no complaints.