88 Michigan GMC Dealers

I was very disappointed, I scheduled an oil change and - Ckelm19

I was very disappointed, I scheduled an oil change and tire rotation. I arrived at my appointment 10 minutes early as I was walked to the waiting room I was told it may take an hour and a half to two hours, when I said that was ridiculous when I had an appointment and was told…they overbook! Two and a half hours later my car was ready! I can have this done anywhere and it’s completed in 30 minutes or less! On top of that after I got home I received an email telling me about two things they suggest I have done….no one could come to the waiting room to ask me if I wanted those jobs completed? Also when I checked out they told me everything looked good, they did not advise on any other services that should be completed.

I always use Dave Crowder for my leasing he is honest and - Connie H

I always use Dave Crowder for my leasing he is honest and very patient with me

My son been dealing with Baker on his truck for a check - jf2448

My son been dealing with Baker on his truck for a check engine light. Every time I go’s in they can’t actually find what’s going on with it. Even though the code reads emissions code. They think they fix it and then it comes back on , they say it must be this problem and then fix it for this amount , then again the check engine light comes on after they say they fixed it. After they fixed it recently again I drove it another 45 miles and now the check engine light it’s back on. I drive a lot of miles for work so it go’s out of Warranty quick but been dealing with this since I bought the truck! I’m over it with them. This is ridiculous that they can’t find and fix a problem or admit this truck has a problem. It’s been in at least 3 times since November plus multiple times before that and costing me thousands of dollars and time and they still can’t fix it. They just keep throwing parts at it and not working. Baker is the worst dealership in Michigan or the USA to deal with and I’m not the only one that thinks this. I will be blowing this up on social media with my friends and family help. If Baker GMC doesn’t take care of this next step will be that I will call my Lawyer and GM.

It was an amazing experience! - Collane11

It was an amazing experience! Everything about the dealership was top notch and the sales team was amazing. I have never had such a smooth transition from one lease to another! I will most definitely be referring this dealership to everyone! Thank you Colleen Lane

I get outstanding service whenever I go. - aganzi.mor

I get outstanding service whenever I go. If there's something else needed the service person will come to the waiting room and let me know.

Visited multiple Greater Detroit Buick/GMC dealerships - DRW Fan

Visited multiple Greater Detroit Buick/GMC dealerships over the course of a week (purely because our local dealer provided the single worst trade-in value by several thousand dollars!), seeking to simply “drop” an easy-peasy GM employee discount-qualified order for a nearly $70,000 MSRP 2026 GMC Acadia Denali Ultimate on one of them. Since we were bringing a trade vehicle to the table, it was only natural that our eventual choice would clearly emerge after reviewing their respective best and final OTD net offers. While Suburban Buick GMC of Troy's was neither the first nor the best such offer upon initial blush, ultimately -- and EXCLUSIVELY due to the hard work and patience of Matthew Daschke, Suburban's Pre-Owned Vehicles Manager and DART Operations Analyst -- were we eventually able to struggle past various mathematical and attitudinal "pot holes" placed in our path due to the actions and inactions of various other stakeholders at his dealership to construct a mutually satisfactory arrangement under which we could feel supreme and enduring confidence that we'd made the correct choice for our overarching ownership experience. When all is said and done, I've dealt with scores of new car sales reps, their managers, their senior managers and even a few group principals throughout past vehicle purchase endeavors (predominantly as was the case here comprised of "highest of the high" trim and model choices of various luxury lines), and I can say without any doubt or reservation whatsoever that Matt is one of the most professional, forthright and engaging automotive sales professionals with whom I've ever had the pleasure of meeting and consummating purchase agreements in my nearly 50 years of acquiring vehicles. What's more, and having successfully built multiple high tech companies and retired particularly early largely due to their success (which I largely attribute to the people I hired, mentored and surrounded myself), I have a keen sense that Matt will not only go far, but that the skills, desire, integrity and customer commitment he brings to the table not only far exceed that which his youthful years (and certainly those other stakeholders) might otherwise suggest, but that Suburban would do well to eventually elevate him up through its Suburban and/or Lithia ranks where it might enjoy greater and more impactful human synergy from his continued growth and contribution. Keep up the good work, Matt. Meanwhile, we're excited by the prospect of now settling in and enjoying a long, fruitful and enjoyable ownership experience with Suburban while recommending you and the dealership to others we might come to know are in the market for a GMC or Buick vehicle!

Great experience basically worked out everything over the - Andygraham.co

Great experience basically worked out everything over the phone and came in to sign and was in and out in like 15 minutes.

We recently worked with Casey, Zach & Andrew - everyone - Corri

We recently worked with Casey, Zach & Andrew - everyone was extremely helpful and patient with us throughout the entire process. We were in & out in record time. I dread car shopping but they made it as painless of a process as possible. They accommodated each of my requests, going above & beyond with their customer service skills. Finding us the lowest rate, to following up after the purchase to make sure I was happy with the new ride!

I have purchased my last three vehicles from Champion - david

I have purchased my last three vehicles from Champion Buick-GMC. I also have the service department for routine maintenance. My interactions with all staff at the dealership have always been good. Champion Buick-GMC is all about service to its customers.

Went to Todd Wenzel today to get help with my wheels. - Painter Lady

Went to Todd Wenzel today to get help with my wheels. Although they were closed for service due to a power outage, they took a look at my issue and helped fix the problem right away! Can't thank them enough for going out of their way to help. Awesome team.

Chris Wise, Mike Skodak and the entire Wise dealership - swansonleadership

Chris Wise, Mike Skodak and the entire Wise dealership are the REAL DEAL! When my dream car, a 2015 ZO6, suffered a significant manufacture's failure, NOT covered under warranty, they went to work! Although the major repair still stung, they walked with me and got it back on the road! The entire RANDY WISE “family” are to be applauded! LEADERSHIP!

Marcus was amazing to work with. - Crystal P

Marcus was amazing to work with. Got me into a practically brand new, low mile, great, reliable car with low money down. Friendly, helpful and knowledgeable. He really cares about his customers. I was interested in a different vehicle but he wasn't comfortable putting me in it after finding out the battery was dead. Hardest part was trying to get through to my insurance. Great staff, I was a referral and I will absolutely be referring others in the future!

Friendly, efficient service. - Nancysmith946

Friendly, efficient service. Had my oil changed and tires rotated. My waiting time in the lounge was brief as the service was done in a very timely manner…the good news was I used my GM REWARDS POINTS and didn’t have any out of pocket costs for the service! 🤗

Purchased our Audi Q7 and love it! Sales process was very... - Abby

Purchased our Audi Q7 and love it! Sales process was very easy and the staff was great!

They help us with everything we were looking for. - jyeomans

They help us with everything we were looking for. Found the type, year and color.

My husband and I ordered a 2023 Yukon from Team One. - hertrichj

My husband and I ordered a 2023 Yukon from Team One. We literally sent in the build we wanted and waited 5 months for it to be delivered. When we picked it up, it didn't have the rear entertainment screens we had ordered. The salesman tried to say he thought we didn't order it then seemed to realize he messed up and told us we could get factory GM screens installed and he would order them for us. We had the option to reject the car at this point but he admitted (in writing) we could get GM factory screens so we agreed to have them ordered and he said it would be a few months. After a few months, he didn't respond to any emails we sent. Turns out, Team One told us they can't install the screens after they build the car. So the salesman LIED to us in order to get us to keep an $80K vehicle. The GM told us that there wasn't much he could do because we "owned the car for 8 months at that point". We kept the car because their salesman lied to us. We will never buy another car from Team One and will tell everyone we know not to. Such a terrible experience when we paid $80K cash for a car we specifically ordered and the management didn't care one bit.

Great Dealership with good reliable and timely service - Michiganman6938

Great Dealership with good reliable and timely service department. Looking forward soon to leasing my 4th GMC from Hart GMC because of the salesman “Ross Elliott” and the customer service! See you soon!

The service department is awful. - lanavanhoe417

The service department is awful. We bought two different plans, one for the car and 1 for the truck. First, you make an appointment and still have to wait depending on how many drive in oil changes there are. We’ve had 2 problems that we “know” of. The program was for oil, tire rotation and 27 point inspection. That is a laugh. One time they said they wouldn’t/didn’t rotate tires because we needed at least 2 new tires. First, they should come find you, ask if you still wanted them rotated. They have no idea what our thoughts are on that. Next..on the truck they checked every box on their inspection form. Not even a week later, husband was checking out something in the area of the filter and surprised there was a squirrel nest, complete with nuts etc. Had to have been for quite some time. Took pictures and actually took it in and service MANAGER says he’s sorry.Has a lot of new guys and they must have missed it. That is our problem? We paid good money for the plan expecting good and COMPLETE service. Brought the car in for service. We were having a problem with it making a squealing noise and a clunking noisewhen turning l. Asked them to check it out. Pick it up, said all was good, again inspection report had all things checked. Take it home, next day squealing/clunking noise still there. You tube university here we come! First thing to check, steering fluid. Well guess what, barely a drop in there - 2 days after service was done. Then you start wondering what else did they miss. Get the opinion email to fill out saying they hoped we could give them all 5’s. In both these instances we could not. Reached out by e-mail, NO RESPONSE. Actually got a second one, replied again by email- no response. In March I sent another e-mail. Response THANK YOU!!! (not sure for what)) Will NEVER take our vehicles to this dealership. (GRAND HAVEN)

After leasing a Buick, I never received any GM Rewards. - Mugrump

After leasing a Buick, I never received any GM Rewards. Called and texted several people at the dealership over a period of a few days about this issue. I never received a response until Shayla Kwekel called me. Her job is just to deliver cars to customers. But she took it upon herself to contact GM and get my rewards. She is the best. Thanks Shayla. Tom Maring

We had a great experience. - Corey Zee

We had a great experience. This dealer went above a beyond! Thank you again for everything they did for me and my wife!

Stay Away - they advertise GM employee prices in a bait - n3yah

Stay Away - they advertise GM employee prices in a bait and switch scheme to get traffic. If they're willing to mistreat you before you are a customer by advertising false prices that they have no intention of honoring unless you work for GM, it would be logical that they will mistreat customers throughout the rest of the deal. I choose to do business with people who are more straighforward.

They were very friendly and very helpful. - Chelsea.mchugh

They were very friendly and very helpful. It made the process very smooth and enjoyable.

Had a good experience with Mike, Ron & Rick at Tinney in - Johnson.allyn

Had a good experience with Mike, Ron & Rick at Tinney in Greenville. Small town pride.

Took my 22 Yukon in for a recall. - Twrguy

Took my 22 Yukon in for a recall. No service lights were on when I took it to Winters GMC. They did the L87 recall checks and somehow the knock sensor wires came out of the housing. Now I owe them $350 to fix my vehicle. I’m sure the wires were damaged by the mechanic. Don’t worry I pay for your mistake. Thanks Jim Winters!

Full of lies. - Mike

Full of lies. First my oil change emptied half or more of the oil on my new concrete when I returned home, then they told me the oil filter gasket was bad..funny there was no oil on the filter. Oil leak was on opposite side. An employee promised to come and clean the concrete today..the day is half over,not a word. They won't see me again.

They worked with us. We were able to get an appointment... - mcmroost

They worked with us. We were able to get an appointment quickly. Fixed our brake issue in an expected time frame. Great experience. Thank you so much everyone!

My current review on their google pg Do not get - Roberta KolarGreen

My current review on their google pg Do not get service done there. We had our truck towed there over 2 weeks ago due to possible transmission problem, hasn't even been looked at and wasnt given a loaner while they take their sweet time so we are struggling with only 1 vehicle while they xx. Dont waste your time....and we bought it there....you would think the service would be better Update : It has now been 6 weeks and no the team never reached out, we have to call them. Our truck was supposed to be ready for pick up yesterday, now they say possibly tomorrow...still no loner vehicle while they want almost $10,000 to fix it.

Overall, a good experience - sportsjoe13

During the course of my purchase experience, we ran into some issues that can mostly be chalked up to coronavirus related. At one point there was a breakdown in communication and I almost walked away and bought my truck from a different manufacturer or dealership; however, Bob went above and beyond my expectations to make it right. Both he and Paul were at the dealership for about two hours after they closed figuring things out so I can get the truck on time. It also took longer for the paperwork to be completed than I was expecting; however, I believe this is mostly due to most places (secritary of state and banks) either not being open or working from home. After all things considered, I have been satisfied with the service from the sales dept.

Great too deal with Lisa got us in and out within a hour - shany989

Great too deal with Lisa got us in and out within a hour Thanks again

It was a pleasure doing business with Brad. - jstark

It was a pleasure doing business with Brad. Very professional and is very conscious about other people’s time. Thanks for everything.