88 Michigan GMC Dealers

There needs to be better communication with customer. - jotwomey

There needs to be better communication with customer. Not having a vehicle for over a week, no updates so I can plan and not being offered a loaner is in my opinion not good service. I have nothing else to offer, other than my review.

Al Serra is a great dealer. - gentile_nathan

Al Serra is a great dealer. They made the process of buying our latest vehicle so easy. Everyone was so helpful and nice.

I always use Dave Crowder for my leasing he is honest and - Connie H

I always use Dave Crowder for my leasing he is honest and very patient with me

My son been dealing with Baker on his truck for a check - jf2448

My son been dealing with Baker on his truck for a check engine light. Every time I go’s in they can’t actually find what’s going on with it. Even though the code reads emissions code. They think they fix it and then it comes back on , they say it must be this problem and then fix it for this amount , then again the check engine light comes on after they say they fixed it. After they fixed it recently again I drove it another 45 miles and now the check engine light it’s back on. I drive a lot of miles for work so it go’s out of Warranty quick but been dealing with this since I bought the truck! I’m over it with them. This is ridiculous that they can’t find and fix a problem or admit this truck has a problem. It’s been in at least 3 times since November plus multiple times before that and costing me thousands of dollars and time and they still can’t fix it. They just keep throwing parts at it and not working. Baker is the worst dealership in Michigan or the USA to deal with and I’m not the only one that thinks this. I will be blowing this up on social media with my friends and family help. If Baker GMC doesn’t take care of this next step will be that I will call my Lawyer and GM.

Victoria Akey provided unbelievable great service! - Michael.buck

Victoria Akey provided unbelievable great service! Overall experience was good but Victoria outpaced all levels of expectations!

I get outstanding service whenever I go. - aganzi.mor

I get outstanding service whenever I go. If there's something else needed the service person will come to the waiting room and let me know.

Visited multiple Greater Detroit Buick/GMC dealerships - DRW Fan

Visited multiple Greater Detroit Buick/GMC dealerships over the course of a week (purely because our local dealer provided the single worst trade-in value by several thousand dollars!), seeking to simply “drop” an easy-peasy GM employee discount-qualified order for a nearly $70,000 MSRP 2026 GMC Acadia Denali Ultimate on one of them. Since we were bringing a trade vehicle to the table, it was only natural that our eventual choice would clearly emerge after reviewing their respective best and final OTD net offers. While Suburban Buick GMC of Troy's was neither the first nor the best such offer upon initial blush, ultimately -- and EXCLUSIVELY due to the hard work and patience of Matthew Daschke, Suburban's Pre-Owned Vehicles Manager and DART Operations Analyst -- were we eventually able to struggle past various mathematical and attitudinal "pot holes" placed in our path due to the actions and inactions of various other stakeholders at his dealership to construct a mutually satisfactory arrangement under which we could feel supreme and enduring confidence that we'd made the correct choice for our overarching ownership experience. When all is said and done, I've dealt with scores of new car sales reps, their managers, their senior managers and even a few group principals throughout past vehicle purchase endeavors (predominantly as was the case here comprised of "highest of the high" trim and model choices of various luxury lines), and I can say without any doubt or reservation whatsoever that Matt is one of the most professional, forthright and engaging automotive sales professionals with whom I've ever had the pleasure of meeting and consummating purchase agreements in my nearly 50 years of acquiring vehicles. What's more, and having successfully built multiple high tech companies and retired particularly early largely due to their success (which I largely attribute to the people I hired, mentored and surrounded myself), I have a keen sense that Matt will not only go far, but that the skills, desire, integrity and customer commitment he brings to the table not only far exceed that which his youthful years (and certainly those other stakeholders) might otherwise suggest, but that Suburban would do well to eventually elevate him up through its Suburban and/or Lithia ranks where it might enjoy greater and more impactful human synergy from his continued growth and contribution. Keep up the good work, Matt. Meanwhile, we're excited by the prospect of now settling in and enjoying a long, fruitful and enjoyable ownership experience with Suburban while recommending you and the dealership to others we might come to know are in the market for a GMC or Buick vehicle!

If there is a more genuine car salesman out there, I have - rachelroman

If there is a more genuine car salesman out there, I have yet to encounter them! Yigit K. was incredibly knowledgeable on all the makes and models and so patient with my indecisiveness. He was thoughtful to my particular financial and trade-in situation and went above and beyond the call of duty to help me find the perfect car for me and my children. When we didn't find the exact one, he offered to search further and was not going to give up on me... He's the guy to see for a car, no doubt!

1st routine service call on a new car. - JoMM26

1st routine service call on a new car. The service and courtesy extended great. Wait time was very reasonable. Mary(Vustomer Service rep) was great, couldn't have been more helpful.

I’m a first time car buyer and I am very satisfied with - hickmantashina6

I’m a first time car buyer and I am very satisfied with the way the team over at Waterford lunghammer Buick and gmc greeted and welcomed me and met my needs when it came to picking the perfect car and getting me approved. The process and the time is totally top tier, if your looking for a unique, sporty or just a plain simple vehicle that fits you to the T, I suggest you stop in and ask for Brennan olsan ,thank me later 😘

I have purchased my last three vehicles from Champion - david

I have purchased my last three vehicles from Champion Buick-GMC. I also have the service department for routine maintenance. My interactions with all staff at the dealership have always been good. Champion Buick-GMC is all about service to its customers.

Went to Todd Wenzel today to get help with my wheels. - Painter Lady

Went to Todd Wenzel today to get help with my wheels. Although they were closed for service due to a power outage, they took a look at my issue and helped fix the problem right away! Can't thank them enough for going out of their way to help. Awesome team.

Chris Wise, Mike Skodak and the entire Wise dealership - swansonleadership

Chris Wise, Mike Skodak and the entire Wise dealership are the REAL DEAL! When my dream car, a 2015 ZO6, suffered a significant manufacture's failure, NOT covered under warranty, they went to work! Although the major repair still stung, they walked with me and got it back on the road! The entire RANDY WISE “family” are to be applauded! LEADERSHIP!

Marcus was amazing to work with. - Crystal P

Marcus was amazing to work with. Got me into a practically brand new, low mile, great, reliable car with low money down. Friendly, helpful and knowledgeable. He really cares about his customers. I was interested in a different vehicle but he wasn't comfortable putting me in it after finding out the battery was dead. Hardest part was trying to get through to my insurance. Great staff, I was a referral and I will absolutely be referring others in the future!

Friendly, efficient service. - Nancysmith946

Friendly, efficient service. Had my oil changed and tires rotated. My waiting time in the lounge was brief as the service was done in a very timely manner…the good news was I used my GM REWARDS POINTS and didn’t have any out of pocket costs for the service! 🤗

Purchased our Audi Q7 and love it! Sales process was very... - Abby

Purchased our Audi Q7 and love it! Sales process was very easy and the staff was great!

They help us with everything we were looking for. - jyeomans

They help us with everything we were looking for. Found the type, year and color.

Great Dealership with good reliable and timely service - Michiganman6938

Great Dealership with good reliable and timely service department. Looking forward soon to leasing my 4th GMC from Hart GMC because of the salesman “Ross Elliott” and the customer service! See you soon!

After leasing a Buick, I never received any GM Rewards. - Mugrump

After leasing a Buick, I never received any GM Rewards. Called and texted several people at the dealership over a period of a few days about this issue. I never received a response until Shayla Kwekel called me. Her job is just to deliver cars to customers. But she took it upon herself to contact GM and get my rewards. She is the best. Thanks Shayla. Tom Maring

We had a great experience. - Corey Zee

We had a great experience. This dealer went above a beyond! Thank you again for everything they did for me and my wife!

Stay Away - they advertise GM employee prices in a bait - n3yah

Stay Away - they advertise GM employee prices in a bait and switch scheme to get traffic. If they're willing to mistreat you before you are a customer by advertising false prices that they have no intention of honoring unless you work for GM, it would be logical that they will mistreat customers throughout the rest of the deal. I choose to do business with people who are more straighforward.

They were very friendly and very helpful. - Chelsea.mchugh

They were very friendly and very helpful. It made the process very smooth and enjoyable.

Had a good experience with Mike, Ron & Rick at Tinney in - Johnson.allyn

Had a good experience with Mike, Ron & Rick at Tinney in Greenville. Small town pride.

Took my 22 Yukon in for a recall. - Twrguy

Took my 22 Yukon in for a recall. No service lights were on when I took it to Winters GMC. They did the L87 recall checks and somehow the knock sensor wires came out of the housing. Now I owe them $350 to fix my vehicle. I’m sure the wires were damaged by the mechanic. Don’t worry I pay for your mistake. Thanks Jim Winters!

Full of lies. - Mike

Full of lies. First my oil change emptied half or more of the oil on my new concrete when I returned home, then they told me the oil filter gasket was bad..funny there was no oil on the filter. Oil leak was on opposite side. An employee promised to come and clean the concrete today..the day is half over,not a word. They won't see me again.

They worked with us. We were able to get an appointment... - mcmroost

They worked with us. We were able to get an appointment quickly. Fixed our brake issue in an expected time frame. Great experience. Thank you so much everyone!

My current review on their google pg Do not get - Roberta KolarGreen

My current review on their google pg Do not get service done there. We had our truck towed there over 2 weeks ago due to possible transmission problem, hasn't even been looked at and wasnt given a loaner while they take their sweet time so we are struggling with only 1 vehicle while they xx. Dont waste your time....and we bought it there....you would think the service would be better Update : It has now been 6 weeks and no the team never reached out, we have to call them. Our truck was supposed to be ready for pick up yesterday, now they say possibly tomorrow...still no loner vehicle while they want almost $10,000 to fix it.

Overall, a good experience - sportsjoe13

During the course of my purchase experience, we ran into some issues that can mostly be chalked up to coronavirus related. At one point there was a breakdown in communication and I almost walked away and bought my truck from a different manufacturer or dealership; however, Bob went above and beyond my expectations to make it right. Both he and Paul were at the dealership for about two hours after they closed figuring things out so I can get the truck on time. It also took longer for the paperwork to be completed than I was expecting; however, I believe this is mostly due to most places (secritary of state and banks) either not being open or working from home. After all things considered, I have been satisfied with the service from the sales dept.

Great too deal with Lisa got us in and out within a hour - shany989

Great too deal with Lisa got us in and out within a hour Thanks again

It was a pleasure doing business with Brad. - jstark

It was a pleasure doing business with Brad. Very professional and is very conscious about other people’s time. Thanks for everything.