88 Michigan GMC Dealers

Why do the take the vehicle and drive it over to the - Scotthamp43

Why do the take the vehicle and drive it over to the service area to get paperwork ,? Before starting to work on it ?

I highly recommend McKenna Kornak at Golling Buick in - ywilliams

I highly recommend McKenna Kornak at Golling Buick in Lake Orion, MI. After recently losing my vehicle in an accident, purchasing another car was an emotional experience. McKenna showed genuine empathy, patience, and professionalism throughout the entire process. She never pressured me and made sure I was comfortable and confident with my decision. Thanks to her outstanding customer service, I was able to drive away in a brand-new vehicle within a few hours. She turned a difficult situation into an excellent experience. I am extremely grateful for all of her help and will absolutely recommend her to friends and family. Go McKenna!

My son been dealing with Baker on his truck for a check - jf2448

My son been dealing with Baker on his truck for a check engine light. Every time I go’s in they can’t actually find what’s going on with it. Even though the code reads emissions code. They think they fix it and then it comes back on , they say it must be this problem and then fix it for this amount , then again the check engine light comes on after they say they fixed it. After they fixed it recently again I drove it another 45 miles and now the check engine light it’s back on. I drive a lot of miles for work so it go’s out of Warranty quick but been dealing with this since I bought the truck! I’m over it with them. This is ridiculous that they can’t find and fix a problem or admit this truck has a problem. It’s been in at least 3 times since November plus multiple times before that and costing me thousands of dollars and time and they still can’t fix it. They just keep throwing parts at it and not working. Baker is the worst dealership in Michigan or the USA to deal with and I’m not the only one that thinks this. I will be blowing this up on social media with my friends and family help. If Baker GMC doesn’t take care of this next step will be that I will call my Lawyer and GM.

Always satisfied with service and customer assistance. - dimarkbrown

Always satisfied with service and customer assistance. Will continue my relationship with LaFontaine dealership for my car needs.

I get outstanding service whenever I go. - aganzi.mor

I get outstanding service whenever I go. If there's something else needed the service person will come to the waiting room and let me know.

As like it was before on my 2024 GMC pickup, Bing Crosby - glenbierschbach

As like it was before on my 2024 GMC pickup, Bing Crosby did an excellent job in selling me my new 2026 GMC. He treated me very well and explained everything about my new truck so that I didn"t have any questions about it .

Amazing customer service. - Brian

Amazing customer service.. Casey made the process simple and received a great deal… I would definitely recommend this dealership to my family and friends

My experience with GMC truck leasing thru Serra was “Easy - hjmthomas

My experience with GMC truck leasing thru Serra was “Easy Peasy”. Josh Lawson handled absolutely everything and made the whole process smooth and painless. Stellar work!

Best experiences are had at this dealership. - BobB

Best experiences are had at this dealership. A-1 in sales and service, before, during and after. You’ll be treated like family. Not like just another $ added to their bottom line.

Went to Todd Wenzel today to get help with my wheels. - Painter Lady

Went to Todd Wenzel today to get help with my wheels. Although they were closed for service due to a power outage, they took a look at my issue and helped fix the problem right away! Can't thank them enough for going out of their way to help. Awesome team.

Chris Wise, Mike Skodak and the entire Wise dealership - swansonleadership

Chris Wise, Mike Skodak and the entire Wise dealership are the REAL DEAL! When my dream car, a 2015 ZO6, suffered a significant manufacture's failure, NOT covered under warranty, they went to work! Although the major repair still stung, they walked with me and got it back on the road! The entire RANDY WISE “family” are to be applauded! LEADERSHIP!

Marcus was amazing to work with. - Crystal P

Marcus was amazing to work with. Got me into a practically brand new, low mile, great, reliable car with low money down. Friendly, helpful and knowledgeable. He really cares about his customers. I was interested in a different vehicle but he wasn't comfortable putting me in it after finding out the battery was dead. Hardest part was trying to get through to my insurance. Great staff, I was a referral and I will absolutely be referring others in the future!

Friendly, efficient service. - Nancysmith946

Friendly, efficient service. Had my oil changed and tires rotated. My waiting time in the lounge was brief as the service was done in a very timely manner…the good news was I used my GM REWARDS POINTS and didn’t have any out of pocket costs for the service! 🤗

Purchased our Audi Q7 and love it! Sales process was very... - Abby

Purchased our Audi Q7 and love it! Sales process was very easy and the staff was great!

They help us with everything we were looking for. - jyeomans

They help us with everything we were looking for. Found the type, year and color.

My husband and I ordered a 2023 Yukon from Team One. - hertrichj

My husband and I ordered a 2023 Yukon from Team One. We literally sent in the build we wanted and waited 5 months for it to be delivered. When we picked it up, it didn't have the rear entertainment screens we had ordered. The salesman tried to say he thought we didn't order it then seemed to realize he messed up and told us we could get factory GM screens installed and he would order them for us. We had the option to reject the car at this point but he admitted (in writing) we could get GM factory screens so we agreed to have them ordered and he said it would be a few months. After a few months, he didn't respond to any emails we sent. Turns out, Team One told us they can't install the screens after they build the car. So the salesman LIED to us in order to get us to keep an $80K vehicle. The GM told us that there wasn't much he could do because we "owned the car for 8 months at that point". We kept the car because their salesman lied to us. We will never buy another car from Team One and will tell everyone we know not to. Such a terrible experience when we paid $80K cash for a car we specifically ordered and the management didn't care one bit.

Great Dealership with good reliable and timely service - Michiganman6938

Great Dealership with good reliable and timely service department. Looking forward soon to leasing my 4th GMC from Hart GMC because of the salesman “Ross Elliott” and the customer service! See you soon!

The service department is awful. - lanavanhoe417

The service department is awful. We bought two different plans, one for the car and 1 for the truck. First, you make an appointment and still have to wait depending on how many drive in oil changes there are. We’ve had 2 problems that we “know” of. The program was for oil, tire rotation and 27 point inspection. That is a laugh. One time they said they wouldn’t/didn’t rotate tires because we needed at least 2 new tires. First, they should come find you, ask if you still wanted them rotated. They have no idea what our thoughts are on that. Next..on the truck they checked every box on their inspection form. Not even a week later, husband was checking out something in the area of the filter and surprised there was a squirrel nest, complete with nuts etc. Had to have been for quite some time. Took pictures and actually took it in and service MANAGER says he’s sorry.Has a lot of new guys and they must have missed it. That is our problem? We paid good money for the plan expecting good and COMPLETE service. Brought the car in for service. We were having a problem with it making a squealing noise and a clunking noisewhen turning l. Asked them to check it out. Pick it up, said all was good, again inspection report had all things checked. Take it home, next day squealing/clunking noise still there. You tube university here we come! First thing to check, steering fluid. Well guess what, barely a drop in there - 2 days after service was done. Then you start wondering what else did they miss. Get the opinion email to fill out saying they hoped we could give them all 5’s. In both these instances we could not. Reached out by e-mail, NO RESPONSE. Actually got a second one, replied again by email- no response. In March I sent another e-mail. Response THANK YOU!!! (not sure for what)) Will NEVER take our vehicles to this dealership. (GRAND HAVEN)

After leasing a Buick, I never received any GM Rewards. - Mugrump

After leasing a Buick, I never received any GM Rewards. Called and texted several people at the dealership over a period of a few days about this issue. I never received a response until Shayla Kwekel called me. Her job is just to deliver cars to customers. But she took it upon herself to contact GM and get my rewards. She is the best. Thanks Shayla. Tom Maring

We had a great experience. - Corey Zee

We had a great experience. This dealer went above a beyond! Thank you again for everything they did for me and my wife!

Stay Away - they advertise GM employee prices in a bait - n3yah

Stay Away - they advertise GM employee prices in a bait and switch scheme to get traffic. If they're willing to mistreat you before you are a customer by advertising false prices that they have no intention of honoring unless you work for GM, it would be logical that they will mistreat customers throughout the rest of the deal. I choose to do business with people who are more straighforward.

They were very friendly and very helpful. - Chelsea.mchugh

They were very friendly and very helpful. It made the process very smooth and enjoyable.

Had a good experience with Mike, Ron & Rick at Tinney in - Johnson.allyn

Had a good experience with Mike, Ron & Rick at Tinney in Greenville. Small town pride.

Took my 22 Yukon in for a recall. - Twrguy

Took my 22 Yukon in for a recall. No service lights were on when I took it to Winters GMC. They did the L87 recall checks and somehow the knock sensor wires came out of the housing. Now I owe them $350 to fix my vehicle. I’m sure the wires were damaged by the mechanic. Don’t worry I pay for your mistake. Thanks Jim Winters!

Full of lies. - Mike

Full of lies. First my oil change emptied half or more of the oil on my new concrete when I returned home, then they told me the oil filter gasket was bad..funny there was no oil on the filter. Oil leak was on opposite side. An employee promised to come and clean the concrete today..the day is half over,not a word. They won't see me again.

They worked with us. We were able to get an appointment... - mcmroost

They worked with us. We were able to get an appointment quickly. Fixed our brake issue in an expected time frame. Great experience. Thank you so much everyone!

My current review on their google pg Do not get - Roberta KolarGreen

My current review on their google pg Do not get service done there. We had our truck towed there over 2 weeks ago due to possible transmission problem, hasn't even been looked at and wasnt given a loaner while they take their sweet time so we are struggling with only 1 vehicle while they xx. Dont waste your time....and we bought it there....you would think the service would be better Update : It has now been 6 weeks and no the team never reached out, we have to call them. Our truck was supposed to be ready for pick up yesterday, now they say possibly tomorrow...still no loner vehicle while they want almost $10,000 to fix it.

Overall, a good experience - sportsjoe13

During the course of my purchase experience, we ran into some issues that can mostly be chalked up to coronavirus related. At one point there was a breakdown in communication and I almost walked away and bought my truck from a different manufacturer or dealership; however, Bob went above and beyond my expectations to make it right. Both he and Paul were at the dealership for about two hours after they closed figuring things out so I can get the truck on time. It also took longer for the paperwork to be completed than I was expecting; however, I believe this is mostly due to most places (secritary of state and banks) either not being open or working from home. After all things considered, I have been satisfied with the service from the sales dept.

Great too deal with Lisa got us in and out within a hour - shany989

Great too deal with Lisa got us in and out within a hour Thanks again

It was a pleasure doing business with Brad. - jstark

It was a pleasure doing business with Brad. Very professional and is very conscious about other people’s time. Thanks for everything.