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Marteen Luna helped us out by coming outside immediately... - film4thesoul123
Marteen Luna helped us out by coming outside immediately and gave us the best deal on a Ford Taurus. He used his years of knowledge to help us make the best decision for ourselves.
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
awesome interaction and response.Always one step ahead... - jtalan
awesome interaction and response.Always one step ahead and contacted me.Offered other options that I did not think of .Will contact me when time comes to follow up on those items.Friendly and quick.
Wimberley Chevrolet and Buick was recommended by a... - sue.baber
Wimberley Chevrolet and Buick was recommended by a friend. Every one was very friendly and accommodating. Would do business with them again. Went above and beyond. Enjoying our car.
Sales & Leasing Professional
Rod and his service team are efficient, friendly and... - SYLVIA K
Rod and his service team are efficient, friendly and economical. They keep me informed and pay attention to all the details. I always feel like I've been given the best deal possible. Thanks so much!
New Hyundai and Used Car Sales Professional
Fixer Upper Director
Fixer Upper Sales Professional
Efficient and Experienced - df.copeland70
Micah Turner is an outstanding sales associate and worked with me in addressing all of my needs, I am
more than satisfied with my experience with Suburban Buick
New Car Sales Consultant
New Car Sales Consultant
Used Sales Consultant
Jon Paris was friendly and knowledgeable. Had no problems... - Bar2
Jon Paris was friendly and knowledgeable. Had no problems driving our vehicle the same day. Maybe on another day I could have done better myself. Thank you.
Went there to look for crossovers with my girlfriend a... - pl_oneill
Went there to look for crossovers with my girlfriend a while ago. Very large selection and everyone is willing to help however they can. I would definitely go back.
I want to thank Nick Hinterman, the sales and leasing... - lwayer
I want to thank Nick Hinterman, the sales and leasing consultant for Mazda & Volvo. I’m loving my new 2020 Mazda CX5! It drives like a dream!
Thanks again, Nick, for your expertise/knowledge and help this week.
I made the right choice in choosing Mazda - an excellent SUV! 👍😃
Perfect service! - Kim Kramer
I have worked with Katie Rola and Dave Jackson for years. They always work hard to accommodate my needs. I would recommend them to friends.
Nice job. Thank you for locating the right truck, and... - Beretta300k
Nice job. Thank you for locating the right truck, and giving me a good price on my trade in. Thanks for helping me get the right accessories.
I came in looking for a red pickup truck lease to replace... - pfeuster
I came in looking for a red pickup truck lease to replace my current one. I’ve bought many vehicles throughout my life but this has been by far the easiest and quickest experience at a dealership. Even after they lowered my current payment on a more loaded truck, they even took the cap off and put it on my new one! Will definitely be back in 2 years. Thanks for all the hard work fellas!
Good Morning ☀️ Ben the Service Man was very Honest and... - Robin Johnson
Good Morning ☀️ Ben the Service Man was very Honest and Professional we need more people like him. Thank you for the Good Customer Service Ben!
Always satisfied - gamblers07
We have been a customer of Jim Causley for many, many years. Dealing with Willard Shell (and all the Shell family over the years) is always great. He takes the time to work with us regarding the vehicle we are looking for and explaining all the different options available. After deciding on the perfect car, Willard walks us through the many extensive features (of course that are constantly changing with the times) and making us feel comfortable about the features and driving the new vehicle before we leave. Will continue to purchase through Jim Causley as long as we receive this excellent and pleasant experience.
Had a great experience buying my first car! Bret made... - daisy radke
Had a great experience buying my first car! Bret made sure to help me find the car I wanted and answer all of my questions. J was great in explaining the loan for a first time buyer.
I've leased a vehicle from this dealership 3 years ago.... - Gman
I've leased a vehicle from this dealership 3 years ago. It was such a great experience, I decided to come back when my lease ended. I'm buying today! JAMIE
GRASKEWICZ (hope I spelled that right) once again shattered my expectations with his incredible level of customer service! He brought professionalism, experience, curiosity, and went way beyond to make this happen. He walked me through every step I needed to do, and even did some of them for me. Not only did he jump through the many hoops I unfortunately put before him, he met me with a great deal and positive attitude. I live In Leonard MI, I will continue to drive an hour away & past at least 20 dealerships to Ray Latham, as long as Jamie will be there to sell me cars! Bravo! I Love my new Enclave!!!
Excellent customer service from Trade in appraisal... - mm.ball
Excellent customer service from Trade in appraisal throughout the purchase process itself! Hunter Roberts was awesome. We drove a ways to find the truck we were looking for and he had it ready when we arrived.
Excellent service - AcadiaSLE
All the staff are very helpful and friendly. They made sure that our needs are being met and made the process of buying a car so much easier. Thank you for your service.
We've shopped and many other dealerships and Rypma's is... - Carbuyer
We've shopped and many other dealerships and Rypma's is by far the best. We are treated more as friends than as customers. Straight honest salespeople and a service department you can trust. What more can you ask for?
I Love My New Car! - Harts#1
I love my new Buick Enclave. I have leased my passed 3-4 cars with Hart Buick and will continue to do so. Excellent service!
easy to schedule an appointment for service. service... - chipsnose2
easy to schedule an appointment for service. service writer provided great and prompt interaction. maintenance was performed as promised and on time. overall great experience.
Great New Car Buying Experience! - Happy Camper
We just bought a 2019 Equinox from Fox Negaunee and are thoroughly pleased with the experience! Salesperson Casey Ford was NOT pushy, he was upfront about costs (which I valued greatly after another dealer wouldn't give me a price without a test drive). The Chevy Employee pricing made it a good deal, and while I would have liked to have gotten more from my trade-in, Fox sweetened the deal by giving an additional $500 incentive (on top of other incentives from GM). Casey was also upfront about GM Financial's interest rates (which we had decided not to use in advance, because of extremely poor user reviews). Car buying can be stressful, but Casey made it fun. We will look for our next vehicle at Fox.
Mid Size SUV - andyambs
I was so happy to get a mid size SUV that has the fuel efficiency that I was looking for and versatile enough to have a trailer hitch. So glad they listened to my needs and put me in a vehicle that met my consumer demands and satisfied my budget concerns.
Just had our best ever experience purchasing a vehicle!... - Hess
Just had our best ever experience purchasing a vehicle! Our salesperson, David Willard, gave us the price that we were quoted with employee pricing, a rebate, and two extra discounts that were available for our truck purchase. He was very friendly and professional. Also appreciated the professionalism from Lauren in finance who made the paper signing go very quickly and made sure the numbers matched up to what we had been quoted. Thank you LaFontaine GMC of Ann Arbor.
Overall, a good experience - sportsjoe13
During the course of my purchase experience, we ran into some issues that can mostly be chalked up to coronavirus related. At one point there was a breakdown in communication and I almost walked away and bought my truck from a different manufacturer or dealership; however, Bob went above and beyond my expectations to make it right. Both he and Paul were at the dealership for about two hours after they closed figuring things out so I can get the truck on time. It also took longer for the paperwork to be completed than I was expecting; however, I believe this is mostly due to most places (secritary of state and banks) either not being open or working from home. After all things considered, I have been satisfied with the service from the sales dept.
They were helpful to find the best option for me and... - Shelton Buick GMC
They were helpful to find the best option for me and they were open to negotiate the price. I got a good deal with all the features that I wanted.
They really help me out a lot and I really appreciate... - davisashley503
They really help me out a lot and I really appreciate everything they did for me. They were super friendly & nice so I would recommend all my friends & family to come there.
Poor Decision by Management causes Horrible Service - Barb Jacovetti
first I just want to say that all the employees working this day were wonderful. We Took our GMC Sierra 2500HD in on Sunday for an oil change We have been taking it the for years for oil changes on Sundays in the quick oil change area. This Sunday we go there and they tell us that they got new hoists and because we have a 2500 it is too heavy for the new hoists and they need to take it to the service area for the oil change and to rotate the tires, OK, well 2.25 hours later they were finally done. Ridiculous that it should take that long when we were 3rd in line when they opened It was Not the fault of the employees at all, but because of the hoist changes made by the dealership in getting new hoists that can't hold a 2500, the employees had to run back and forth to get supplies and also instead of 2 or 3 employees working on each vehicle it was one employee working on each vehicle so it took 10 times longer to get each vehicle done. We have always gotten our oil changes done on both our vehicles at Golling because of the quick service and great customer service and the fact that they are open on Sunday. well let me tell you we are now re-thinking that practice because of our experience on Sunday. I truly felt bad for the employees because it was taking so long for all the oil changes because even the vehicles that the hoist could hold, there was only one person working on each car. Horrible management decision to get insufficient hoists for the oil change area... very disappointing will be looking for a new oil change place. My rating of poor customer service is not based on any of the oil change employees working but the Golling management who made the hoist change decision
Honest and they care - 2020 Ram
Drove up from 2 hours away on a video from the manager, We got there and it was exactly how described! Recommended 100% to everyone! Finance was very helpful!
Battery already died only had it for a month and half - svanden
I feel that I was taken advantage of.
When I decided to purchase the 2013 Traverse I had asked the salesman if the battery was good and he told me that the car was certified. Yet here I am a month and half later with a dead battery and out $380.
Unbelievable, especially when the guy try to suggest that maybe I left a light on 🙄 no sir I didn’t..
why do dealerships have to be so shady?!!
Sales guy...nice guy but I feel that he lied about the battery...(4 years ago I had something similar happen to another car of mine that I purchased from another dealership) that’s why I had asked about the battery.
Service guy polite.
Just feel like there is some dishonesty going on there.
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