Purchase - Chris0
I have been to many dealerships and this one by far was the best. Very energetic and friendly atmosphere. Would definately recommend. Thank you for the great service
Nice Used Car Purchase Experiance - JohnW
Spent a week negotiating with Tom on a non-GM used car. Throughout the experience he was available, helpful, patient and willing to deal. He helped me organize taking their car off-site for a pre-purchase inspection and then addressed all and any issues and questions I had. Good experience and I ended up buying a sweet vehicle.
Top Reviewed Specialists At This Dealership
Sales & Leasing Professional
Flippin Awesome😁😂😂 - Rblb1996
Great customer service from everyone !! We will definitely reccomend. From beginning to end we were not disappointed, less than 24 hour turn around and I was driving my new vehicle 😁
New Hyundai and Used Car Sales Professional
Trusted Vehicle Advisor
Fixer Upper Sales Professional
100% Satisfaction - Merritt
Because of the customer service I receive from this dealership and from my salesman, Tom Gaynor, I will not purchase my vehicles from anywhere else. The GM, Jonathan Smith, runs an excellent dealership and has an awesome team he does it with. I guarantee the first phone call you make and talk with Tom, you will have the same review and satisfaction that I do.
Used Sales Consultant
New Car Sales Consultant
New Car Sales Consultant
Very positive experience. - Mshauna007
We purchased a beautiful use the card two days ago. Jason was very knowledgeable, friendly and made the experience hassle free. Everyone there is super friendly and I felt no pressure.I Purchased my last used car there and my family has purchased many cars there. Keep up the good work guys.
Buying new truck with salesperson - Goldwing
Dick Johnson was my salesperson for my new 2018 Sierra GMC Truck. He was great. To the point, efficient, what he said he would do he did. Helped me with several detailed questions I had. Great Guy!!
New Car Sales
the best car buying experience around - KMoz
Gus at Superior Buick was nothing but amazing. He was so courteous and professional. I had previously been working with another dealer and my experience was less than favorable, I drove the extra 20 miles to see Gus and he blew them out of the water. He gave me an awesome trade in price, was able to get me in an upgraded vehicle with everything I wanted. He was so accommodating to what I wanted, and I even picked my car up same day. I will never go to another dealership, it is clear why they are top rated in Michigan. Kind, courteous, professional, and they want your business.
AMAZING! - jbowes22
Leaun was my salesman and he was the best salesman I've ever had. They weren't pushy or annoying like some other dealerships. Everyone was helpful and wanted to make sure I got exactly what I wanted. They searched for the exact vehicle and I got it! I was so happy with the vehicle and service of the dealership. I will only be coming to this dealership from now on.
Courteous and Professional - FirstBuick
This was my first Buick purchase. The salesperson I dealt with, Alex Malone, was very courteous, professional, and willing to go above and beyond to answer my questions. Thank you!
Friendly Fair Dealership - Doc
They offer great deals and have an award winning service department and body shop! I highly recommend this most truly excellent trustworthy and very fair dealership.
It was greatest! - Dixiekuns8!
Everyone was helpful but not pushy! Very informative about the vehicle and answered all our questions. This is our third Buick that we have purchased and will keep going back. Very satisfied customer!
Excellent service! - Jens6880
The service department is very professional and prompt. The two times I have had work done on my car they have done an excellent job. They always call to let me know what is going on before doing any kind of work and are sure to take care of any warranty information. I would recommend DeMaggd to anyone to get their car serviced!
Fletch's is top-notch and Ren LaCroix is a rock star! - millzie16
This dealership is top-notch! All the staff are professional, friendly, and work diligently to make you happy! Ren LaCroix and staff (Michelle) are very efficient and go out of their way to satisfy you as a customer. I purchased a 2017 Audi Q3 2.0T Premium SUV and I am so very happy. I informed this dealership that regardless if I move out of Michigan, I will purchase my future vehicles from Fletch's. Thank you to all the staff for making my day! Love my Q3!
Happy GMC customer - Terry416
Prompt check-in . I had a oil change & tire rotation. The service time was quick and they even washed my vehicle. Thanks for the great service!
Excellent Customer Service - Cduffy80
Had a great experience buying my Buick enclave from Randy Wise. I had excellent customer service throughout all stages from calling to inquire about the vehical I saw on autotrader to signing the ink on paper. Bryan was incredibly knowledgeable and edgar to assist me with any questions. Thanks!
Premiere customer service - Chris
We have dealt with quite a few car sales people, and have had varied experiences. When we met Christi Foster at Grand Allegan, hands down, she has exceeded any expectations that I had.. Christi is cheerful, friendly, and knowledgeable. If you are looking for a new/used vehicle... with a home town atmosphere, I highly recommend Christi Foster at Grand Allegan.
Best Group of People Around! - Buick lover 2231
I learned a long time ago not to go anywhere else if I wanted my money to count in keeping my vehicle in good shape! Every penny counts at Groulx! I keep a vehicle from 5 to 10 years! I get my money's worth from the vehicle! Group makes that possible!
Oil Leak in engine - HLJML
Jim Decker & the service staff took care of all my concerns in a timely manner.. They went out of their way to make sure I was completely satisfied . Jim, Lora, & Missy did a great job for me. thanks
Outstanding staff!!!!! - Ratt117
Labadie went above and beyond to get me financed with a good rate. They made my buying experience so easy all I had to do was show up to get my new truck. The service months later was ten-fold beyond my expectations. I will never buy from anyone else!!!
Special thanks to salesman Chris Smutek for everything!!!!!!
Outstanding Service - Adam H
My experience with LaFontaine GMC Highland was Great! Exceptional staff and Great customer service. My salesman was Zack Hinsperger. Zack was not only knowledgeable about the trucks, but extremely courteous and professional! The whole Team at LaFontaine were true professionals! The whole process from my initial contact with Emily Clancy, through finalizing the deal with Doug Lynch was truly an exceptional process. It was a pleasure working with Zack and purchasing a new GMC Sierra from LaFontaine GMC Highland. Truly an exceptional sales Team and experience.
Taking care of there customers - Redjohn
We bought a used truck? Had problems. Without going into to many details. Bill Marsh GMC Took care of use. All I can say is THANK YOU.
Fast & Free - Mimi720
Got me in quickly as I didn’t have an appointment and they were done within an hour or so. Plus I had a free oil change which I didn’t know about!
Buying my Terrain was a fun experience - YMCA George
Mark gave it his all for me. He was able to find the Terrain I was looking for (White, SLT, & diesel), even though it was the end of the production year. I really appreciated his persistence and effort to make it happen. He was fun to work with and was able to answer anything I threw at him. This is my third vehicle from Mark (leased 2 cars for my wife) and it won't be my last.
Jorge stated that he wanted to do the financial portion for me, so that I could be on my way and start enjoying my new Terrain. He fit me right in and I was out the door in no time. I appreciated his effort in expediting his part of the process.
Lack of customer service - Truckman
This sales manager played games, didn’t return phone calls and procrastinated in getting my vehicle to Somerset GMC in a trade for a vehicle he wanted. Somerset was amazing in finding me the vehicle I wanted, but Al Serra had the vehicle on his lot. The dealers trade vehicles all the time, but the salesman made me wait 4 days before I could purchase it through Somerset in Troy. Rick Madzia is the only salesman you want to see. He came in on his day off the sell me the vehicle at Somerset GMC in Troy. Go see Rick at Somerset if you want amazing service from someone who really cares that you get the vehicle you want.
Worst customer service ever - ERamateur hour
Previously purchased a new vehicle from this dealership. Was looking to purchase another vehicle from them. The first visit waited for over two hours with no sales rep able to assist so I left. Returned a couple of weeks later and the same thing. Was told a sales rep would assist. He spoke with me and said he was with another customer. Waited two hours for no results. This place is a joke and will not get my business.
Very good service and nice people - Hottub2611
Very nice people to deal with and helpfull I would tell anybody that need car or truck service to go to golling for repair , great people!!!
Overpriced - BadLuck
Brought my truck in for service and asked if they could check into a service bulletin for me. Charged me 80 for diagnostic that I told them. Strike 3 Tapper. All my business is going elsewhere. These kind of things make me rethink my brand loyalty. 6 chevy's for sale. Guess i'm going Dodge cause you own the Ford dealer in town too
Quick and easy process!! - Ddeaton
My sales person was Aaron Hawley and the sales manager was Josh Gordon these two guys were the best. I did most of my dealing over the phone or email. As soon as i got to the dealer ship all I had to do is sign and drive and give them my keys to my older SUV for the trade. It was so quick. I would definitely come back for our next vehicle. They are worth the 1hr drive.
Thank you so much
Very Easy & Quick New Vehicle Purchase - Stormy
I went in on Wednesday to test drive a few different vehicles. By Thursday evening I had the exact vehicle I was looking for with all the options I wanted and I was on my way. I feel I received a good trade in amount for my current vehicle and Cher, our salesperson, was able to locate the exact Acadia (Color & Options) that I wanted and do a Dealer Trade all within just over 24 hours. I couldn't be happier!
Great Service for my GMC Terrain - NicoleGD
The service team at Patsy Lou is awesome. Any time I need work done on my vehicle, they are fair and efficient. The pricing and work is explained to me in detail, and the quality is great. Thank you!
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