Great staff to work with - Jhralph19
Marteen Luna and the other staff are great very Friendly, knowledgeable, and informative on all of the options. We will definitely be back for the next upgrade.
THE SALESMAN WAS VERY POLITE AND EXPLAIN THINGS WELL - NICE TERRAIN
The staff is very nice. The showroom is wonderful. I have leased from this salesman several times.
He helped search for the right car I needed for the price i wanted to pay and went over everything in the vehicle. I would recommend GMC and the salesman to anyone looking for a GMC vehicle.
Top Reviewed Specialists At This Dealership
Normal service - evettck33
I continue to expect that when I have a tire rotation that the air pressure in the tires on the vehicle would be checked. Got the lube, oil, tire rotation on Wednesday, Sept 12. Today, received via the internet the computer report on the vehicle's status. Everyone of the tires is listed at 31 or 32 pounds.
Supposed to be at 35. This is so minor and so aggravating. You can't rate 100 with this.
Sales & Leasing Professional
Love my new car 🚗 - Pete
John C at Elhart hooked me up big time!!!! I’m so thankful they where able to put me in my dream car! Customer for life!!!! Great company, great salesmen.
New Hyundai and Used Car Sales Professional
Fixer Upper Sales Professional
Trusted Vehicle Advisor
Outstanding experience - jwfarner
Candace made my entire process a dream. I was struggling to find the vehicle I was looking for and she helped me find exactly what I needed in just one day. After not being heard by numerous different dealerships Candace listened and she beat every other price I had been quoted. She communicated quickly, efficiently and was professional throughout the process. She even worked 30 minutes after closing to help me get into my vehicle that day. She has gained my loyal business going forward. Thank you Candace for making my experience so wonderful.
New Car Sales
the best car buying experience around - KMoz
Gus at Superior Buick was nothing but amazing. He was so courteous and professional. I had previously been working with another dealer and my experience was less than favorable, I drove the extra 20 miles to see Gus and he blew them out of the water. He gave me an awesome trade in price, was able to get me in an upgraded vehicle with everything I wanted. He was so accommodating to what I wanted, and I even picked my car up same day. I will never go to another dealership, it is clear why they are top rated in Michigan. Kind, courteous, professional, and they want your business.
Excellent customer service - My car
Beverly Archer was extremely nice and she went beyond our expectations . I will be referring all my friends and family to Beverly for her great customer service. In all my years I have never seen anyone that could have three people at one time and service us all . Wow amazing
New Car Sales Consultant
Courteous and Professional - FirstBuick
This was my first Buick purchase. The salesperson I dealt with, Alex Malone, was very courteous, professional, and willing to go above and beyond to answer my questions. Thank you!
Friendly Fair Dealership - Doc
They offer great deals and have an award winning service department and body shop! I highly recommend this most truly excellent trustworthy and very fair dealership.
AMAZING! - jbowes22
Leaun was my salesman and he was the best salesman I've ever had. They weren't pushy or annoying like some other dealerships. Everyone was helpful and wanted to make sure I got exactly what I wanted. They searched for the exact vehicle and I got it! I was so happy with the vehicle and service of the dealership. I will only be coming to this dealership from now on.
Thank you Jeff Armstrong! - Suzanne
I recently leased a Buick Encore from Champion Buick, My situation was unusual - a combination of things. WIthout going into details, Jeff Armstrong worked with me through the process and helped me with the best possible outcome. He was extremely patient and very thorough. Each time I had a hurdle, he helped me over it. Buying or leasing a car can be painful - but Jeff (along with Cameron and Matt) made it a good experience, I feel like I have friends at Champion and would definitely work with Jeff and Cameron again. i have also used the Champion service Department in the past and they were awesome, Got me in and out when I was up against time. Thank you!
Excellent service! - Jens6880
The service department is very professional and prompt. The two times I have had work done on my car they have done an excellent job. They always call to let me know what is going on before doing any kind of work and are sure to take care of any warranty information. I would recommend DeMaggd to anyone to get their car serviced!
Turned in Encore and got an Envision - Grace Ketchum
Staff at Fletch's are wonderful and great to work with! They made it very easy. Folks are very friendly and helped me get into a great car!
Quality service work - ralphf
Every visit to Jim Causley Buick GMC service has been a pleasurable and rewarding experience. In all of the years I have dealt with Jim Causley I have expected and received the kind of service every dealership should provide. As an employee of Jim Causley in the 197'0's I was proud to say that I worked for Jim Causley and I still feel that way today.
Efficient and Courteous Customer Service - Lark246
Bryan Bickford was so helpful with helping us find a car for my college-age daughter. He was informative and not a pressure salesman at all. He stayed in touch while going through the approval process. It was the easiest car buying experience I've ever had.
Premiere customer service - Chris
We have dealt with quite a few car sales people, and have had varied experiences. When we met Christi Foster at Grand Allegan, hands down, she has exceeded any expectations that I had.. Christi is cheerful, friendly, and knowledgeable. If you are looking for a new/used vehicle... with a home town atmosphere, I highly recommend Christi Foster at Grand Allegan.
Service was great - MOB
Always satisfied with my service when there . Doug is always so helpful and efficient and accurate with His diagnosis and the work being done in a timely manner
Oil Leak in engine - HLJML
Jim Decker & the service staff took care of all my concerns in a timely manner.. They went out of their way to make sure I was completely satisfied . Jim, Lora, & Missy did a great job for me. thanks
Outstanding staff!!!!! - Ratt117
Labadie went above and beyond to get me financed with a good rate. They made my buying experience so easy all I had to do was show up to get my new truck. The service months later was ten-fold beyond my expectations. I will never buy from anyone else!!!
Special thanks to salesman Chris Smutek for everything!!!!!!
Review on latest leased car - Thom3030
Beau Glossinger has been my dealer rep for the last 4 cars and it's always good to work with him. I've had all my service at LaFontaine for all the cars and the staff have been great to deal with
People couldn't have been any more courteous and helpful - venti
Their handling of my situation was very professional, with care and understanding. They were very pleasant and courteous and made me feel comfortable. I have absolutely no complaints.
Taking care of there customers - Redjohn
We bought a used truck? Had problems. Without going into to many details. Bill Marsh GMC Took care of use. All I can say is THANK YOU.
Buying my Terrain was a fun experience - YMCA George
Mark gave it his all for me. He was able to find the Terrain I was looking for (White, SLT, & diesel), even though it was the end of the production year. I really appreciated his persistence and effort to make it happen. He was fun to work with and was able to answer anything I threw at him. This is my third vehicle from Mark (leased 2 cars for my wife) and it won't be my last.
Jorge stated that he wanted to do the financial portion for me, so that I could be on my way and start enjoying my new Terrain. He fit me right in and I was out the door in no time. I appreciated his effort in expediting his part of the process.
Quick routine maintenance - Shebal
In and out quickly for routine oil change and tire rotatation, with a car wash! Professional staff, comfortable customer lounge. I have taken my vehicles here for several years now!
Worst customer service ever - ERamateur hour
Previously purchased a new vehicle from this dealership. Was looking to purchase another vehicle from them. The first visit waited for over two hours with no sales rep able to assist so I left. Returned a couple of weeks later and the same thing. Was told a sales rep would assist. He spoke with me and said he was with another customer. Waited two hours for no results. This place is a joke and will not get my business.
Lack of customer service - Truckman
This sales manager played games, didn’t return phone calls and procrastinated in getting my vehicle to Somerset GMC in a trade for a vehicle he wanted. Somerset was amazing in finding me the vehicle I wanted, but Al Serra had the vehicle on his lot. The dealers trade vehicles all the time, but the salesman made me wait 4 days before I could purchase it through Somerset in Troy. Rick Madzia is the only salesman you want to see. He came in on his day off the sell me the vehicle at Somerset GMC in Troy. Go see Rick at Somerset if you want amazing service from someone who really cares that you get the vehicle you want.
Just leased a new Silverado - Bill87
I had a great experience ,James Olewinski, listen to what I needed and then made it happen.I love my new Z1 Silverado. Thanks James.
Great Service for my GMC Terrain - NicoleGD
The service team at Patsy Lou is awesome. Any time I need work done on my vehicle, they are fair and efficient. The pricing and work is explained to me in detail, and the quality is great. Thank you!
Overpriced - BadLuck
Brought my truck in for service and asked if they could check into a service bulletin for me. Charged me 80 for diagnostic that I told them. Strike 3 Tapper. All my business is going elsewhere. These kind of things make me rethink my brand loyalty. 6 chevy's for sale. Guess i'm going Dodge cause you own the Ford dealer in town too
Very Easy & Quick New Vehicle Purchase - Stormy
I went in on Wednesday to test drive a few different vehicles. By Thursday evening I had the exact vehicle I was looking for with all the options I wanted and I was on my way. I feel I received a good trade in amount for my current vehicle and Cher, our salesperson, was able to locate the exact Acadia (Color & Options) that I wanted and do a Dealer Trade all within just over 24 hours. I couldn't be happier!
Sales & Leasing Consultant
McDonald GMC Cadillac
Elhart Automotive Campus
Special Finance Manager
C. Wimberley Chevrolet Buick GMC
Nissan Finance Manager