Extremely helpful sales agent - dkmouss
Everyone is very friendly and makes your feel welcomed. Randy is a great agent. He kept me on top of offers when getting close to lease end on my vehicle. He understands what type of vehicle you are looking for and found the perfect one to meet our needs. The paperwork was ready when we were moving to the new vehicle so things were done in a timely fashion. He did a great job of explaining the lease contract and the features we were getting on our new SUV. I would highly recommend this dealership.
Great Experience - TS 1119
Artie Bryan is very knowledgeable, and made the experience a very easy process! He helped me find the vehicle that met my needs, and followed through after the sale.
Top Reviewed Specialists At This Dealership
Internet Sales Consultant
Mark Crole - marilynmikel
Mark Crole was so pleasant and personable to me. I was treated wonderfully, even though I didn't buy an expensive new car and he made the entire process easy and quick. I was made to feel like a friend, even though I was a new customer. I would definitely recommend this dealership and Mark to others and look forward to coming back for service and future vehicles.
Sales & Leasing Professional
Junior and Caryn rock! - xxxxstain3
I went into Elhart Hyundai to get a new vehicle and Junior took great care of me while we were getting me into the vehicle I wanted. Caryn was wonderful as she got me a loan with a great interest rate. I could not be happier. They even followed up to make sure things are good with the new vehicle.
New Hyundai and Used Car Sales Professional
Fixer Upper Sales Professional
Trusted Vehicle Advisor
He’s the best! - Ziggy222
Dick was very helpful. He made the process easy and fast. I have leased 2 cars from him and I will continue to buy from him.
New Car Sales
My awesome experience - Chinton
Sal great guy very professional and friendly so was the finance manager when I got to the dealership the car was waiting for me outside so I was able to view it and my experience just went very well I will be back GMC
New Car Sales Consultant
New Car Sales Consultant
the best car buying experience around - KMoz
Gus at Superior Buick was nothing but amazing. He was so courteous and professional. I had previously been working with another dealer and my experience was less than favorable, I drove the extra 20 miles to see Gus and he blew them out of the water. He gave me an awesome trade in price, was able to get me in an upgraded vehicle with everything I wanted. He was so accommodating to what I wanted, and I even picked my car up same day. I will never go to another dealership, it is clear why they are top rated in Michigan. Kind, courteous, professional, and they want your business.
SALES DEPARTMENT - Steve
I just bought my 5th vehicle from Don Rypma's. My whole family has been going there for years. Very small town feeling. Always treat me like family. Very friendly and honest.. I will be back!
Courteous and Professional - FirstBuick
This was my first Buick purchase. The salesperson I dealt with, Alex Malone, was very courteous, professional, and willing to go above and beyond to answer my questions. Thank you!
Friendly Fair Dealership - Doc
They offer great deals and have an award winning service department and body shop! I highly recommend this most truly excellent trustworthy and very fair dealership.
Lease Purchase - gmc25
Excellent experience; Ashley was very friendly, knowledgeable, helpful and professional.
She always responded in a timely manner with accurate information. The entire process was thorough but timely. Would highly recommed this dealership
Turned in Encore and got an Envision - Grace Ketchum
Staff at Fletch's are wonderful and great to work with! They made it very easy. Folks are very friendly and helped me get into a great car!
GMC Lease - Carguy
Dealership was pleasant and took care of us. Eric Henry, our sales rep, was fantastic and a pleasured to work with. I would highly recommend and plan on doing business again in the future.
A Great Experience - andrea45
Mr. James Mochen and Mr.Tim OKeefe did a excellent job selling me my new GMC. They were professional, Pleasurable, knowledgeable and a pleasure to deal with. I would recommend them to my friends and family
Employees dealt with; James Mochen and Tim OKeefe .
Highly Recommend - DianaC
After a disappointing experience with another dealership, we purchased a used care from the Randy Wise Team - Nick Porritt, JJ Jones, and Chris Wise. Our situation was more complex than most car purchases and the team jumped through hoops to make is a pleasant and seamless transaction. They worked with us to find a safe, reliable car within our budget and completed our purchase with the highest level of professionalism. We truly felt at ease throughout the process and look forward to sharing our Randy Wise experience with family and friends.
Great dealership - Monroe Mac
Doug in Service and Bobby in Sales cannot be beat.....they are the only dealership that I would consider! They treat you with respect, they gain your trust.....and they make you feel like "family".
Oil Leak in engine - HLJML
Jim Decker & the service staff took care of all my concerns in a timely manner.. They went out of their way to make sure I was completely satisfied . Jim, Lora, & Missy did a great job for me. thanks
Great Car Purchasing Experience - Happy Camper
I recently leased a new GMC Sierra from Rob Blonde. My experience with Rob and LaFontaine was great. It was a frictionless and top notch customer service interaction. My father in law is also in the process of purchasing a truck from Rob.
Recall - Kaybird59
Thank you for doing the recall in a quick and efficient way . I was very please how fast my cat was returned . I will make sure you guys handle any problems that come up with my car.
Very good sales department ! - auto sales review
My ex-wife and my ex-g-friend have bought many autos over the years and have bought a number of new and used vehicles from the Marsh auto group, including 3 news Saturns, ( wish they still made them ). Bought two from two other dealers and you could always tell where a sales rep had been by the slime trails, L O L ! After getting divorced, I was cleaned out of course, and needed a decent vehicle asap. The salesman came to my house and I drove it quite a distance and liked the high mileage car and bought it as is, I knew that it needed repairs, but for only $ 400.00 at two independent shops , I have a decent auto by which to get around as I get back on my feet financially, I ( we ) have always received real good treatment from the staff, and the Marsh family gives back to the community in a very generous way!
Purchase a used car - Lillianr
The Salesman was knowledgeable,friendly and listened to you regarding the vehicle you're looking to purchase. Explained the ins and outs of the car.
Mechanical experience - Debjplow
Not sure of the guys name but he was awesome in getting my car fixed and giving me a loaner so I could get to my appointment!!
Excellent body shop - Bigsteck
Rick took on my insurance company and made sure that my car was restored to factory new condition. I did not have to get involved. I dropped off my car and picked it up when it was done, perfect.
not satisfied at all - mgusa
bad transmission and horrible customer service!
I bought a Tahoe 2010 106.000 Miles, one owner expected I'm going to get a good deal. careful what you wish for, I also offer them $2000 to return the car, the car had a bad transmission, I go back to the salesman his name is Chris, and just like the movies, he Said you bought the car, “thinks bead down” "sold Is As ", they should have checked the car before they make any trade and drive it for a week or two and see if there is any issue not just sell it to people "AS IS ", yes they check it in the computer system and came back nothing wrong with the car but I took 2 videos if the problem I’m having with the car and there is definitely something wrong with a car if it's a small problem or big problem it shouldn't be my problem when I pay $20,000, for 1 weeks the car runs great another 3 days. The car stops and go.
i still have the same problem with the car today Thank you Bob for return my call i left you a voicemail
Over all they do not care if the car works or not. They got the money, and that’s what’s matter to them. $$$$$$
Lack of customer service - Truckman
This sales manager played games, didn’t return phone calls and procrastinated in getting my vehicle to Somerset GMC in a trade for a vehicle he wanted. Somerset was amazing in finding me the vehicle I wanted, but Al Serra had the vehicle on his lot. The dealers trade vehicles all the time, but the salesman made me wait 4 days before I could purchase it through Somerset in Troy. Rick Madzia is the only salesman you want to see. He came in on his day off the sell me the vehicle at Somerset GMC in Troy. Go see Rick at Somerset if you want amazing service from someone who really cares that you get the vehicle you want.
Car buying easy - XJCP22
I went here to look at a Jeep Cherokee, I wanted to stick with a Jeep since I’ve owned a older one, Sean made my experience easy and overall a great guy who you can bond with while dealing with the whole car buying deal. Needles to say I drive the Cherokee I went to look at there and I’m very pleased with the dealer. Recommend to anyone
Overpriced - BadLuck
Brought my truck in for service and asked if they could check into a service bulletin for me. Charged me 80 for diagnostic that I told them. Strike 3 Tapper. All my business is going elsewhere. These kind of things make me rethink my brand loyalty. 6 chevy's for sale. Guess i'm going Dodge cause you own the Ford dealer in town too
Horrible - Lgrundy23
I purchased the tire protection on my vehicle. I went in because I hit a pot hole, what do you know? It's not covered. Why do I pay $2000 for this protection? Is it a scam? I pray not because I will blast this all over social media. Quit being cheap and cover it.
Great service - Smorr
Great service, friendly, done in timely manner.
Got several quotes on tires. nice job matching my vehicle and our needs. Gave heads up of upcoming sales to save us money.
Hate this place - Rob
I booked an appointment for a recall & oil change. she said they have the parts & will take 3 hours. A different girl calls me back said they shouldn’t have booked same day appointment. Say I can come Saturday but no shuttle. I book another day. I show up on time, they bring up my appointment yes here for recall, calls back to parts, they don’t have them. xxx. I’m furious. I say go ahead with the oil and hour later I’m still waiting on the shuttle. Totally disorganized and don’t know what they are doing. wasted half day vacation time for this and still have to come back. The worst.
Special Finance Manager
Elhart Automotive Campus
SALES AND LEASING CONSULTANT
McDonald GMC Cadillac
New Car Sales Manager
Sales & Leasing Consultant
Sellers Buick GMC