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I came in this morning to do a 10K servicing and Remo and... - 5446
I came in this morning to do a 10K servicing and Remo and his colleagues at Classic Audi had me in and out in under 2 hours, amazing! Thank you Classic Audi Service!
Top Reviewed Specialists At This Dealership
Audi Sport Ambassador
Audi Brand Specialist
Matt has been my Service advisor, great communicator and... - Frank.Dalesio
Matt has been my Service advisor, great communicator and always extends himself to cover all the details on my Service visits. Makes the Service visit simple, great job!
Clayton and Maguire were awesome in helping us do an... - fgulczinski
Clayton and Maguire were awesome in helping us do an out-of-state purchase in the middle of a pandemic. If you're looking for a Toyota in CNY, they're the folks for you.
Garber Automotive Audi sales staff provided us FIRST... - Nipa Mody
Garber Automotive Audi sales staff provided us FIRST class customer care, like no other dealership we have ever seen. Lidia Grasso worked tirelessly, for weeks on end, to help us understand the myriad of options in the Audi Q5, Q7, e-tron and PHEV categories. Lidia always made herself available for as many hours as it took to understand the options, and she came up with thoughtful suggestions on what we might like. We came in thinking we may get a Q5 Premium Plus, and we purchased a Q5e Prestige. WE LOVE IT! We are so thankful that Lidia and her manager Ken Mariotti introduced us to the environmentally-friendly Audi model. While the technology was brand new to us (we've never owned an electric or hybrid vehicle) Lidia and Ken helped us with tremendous patience, answering all of our questions. Lidia and Ken treated us as part of the Garber Audi family and they made sure we knew we are always welcomed back for questions and additional training. We were very impressed with the ability of the sales team to prepare for delivery of the car in the short amount of time available. If you're looking for sales professionals who really care about you and your needs, the Garber Audi sales staff won't let you down.
Audi Brand Specialist
Great service Nothing but efficient Will always come... - luis.isola
Nothing but efficient
Will always come back for service and new cars
Used them previously and compare above and beyond other dealers
General Sales Manager
Mark was great through the whole process The deal he... - Satisfied buyer
Mark was great through the whole process The deal he made was the deal he delivered. The whole process from the time I walked in the door with my trade in to leaving in my new car was straight forward and took under 3 hours - a record fast time in my experience.
I Went in for a software update and received 5 star... - S
I Went in for a software update and received 5 star service. Didnt have to wait to long...The waiting area is nice and comfy .
Certified VW Sales Consultant
Was extremely pleased with all personnel I came into... - Labene
Was extremely pleased with all personnel I came into contact with. My salesperson Jeff was very affable and efficient and treated me with utmost respect.
Excellent service from beginning to end. Great facility,... - Arusso33
Excellent service from beginning to end. Great facility, warm and immediate greeting, excellent communication, prompt and proper service, clean and beautiful loaner and even washed my car . Highly recommended!!!
Excellent service. I walked in and tested, purchased,... - D. White
Excellent service. I walked in and tested, purchased, and drive home my CPO Audi in 3 hours. Yasmin and her colleagues made the experience top notch.
Lease agreement - Audi customer
I turned in an 2015 Audi leased vehicle for a new lease and was told I wouldn't have to pay for the last 3 month left on the 2015 vehicle. Recently I received a bill for the 3 months and was told Atlantic Audi communicated with them any such agreement. Has anyone had this problem?
Incredible car and buying experience. Our sales... - Jbcltnc
Incredible car and buying experience. Our sales representative Phil was friendly, professional, thorough and knowledgeable. I highly recommend you check Audi Lynbrook out if you are in the market for a great deal!
Ramone and Matt from Nyack Audi made my Q3 buying... - ace_pilot
Ramone and Matt from Nyack Audi made my Q3 buying experience an enjoyable one. Gave me the best price right away and was way below my nearest dealership by a long shot. Did not try to sell any packages to me that was not necessary and it was a no pressure dealership! Highly recommended!!
Asked to drive the car and was thinks sorry the manager... - Ray
Asked to drive the car and was thinks sorry the manager is using it come back tomorrow
Took the car for a drive and had no fuel
Was asked to leave a deposit, the link didn’t work. I asked for a written quote as I didn’t want to leave a deposit without an agreement.
Sales manger wrote me a rude email saying they can’t hold the car without a deposit which I never asked them to because the link was broken.
Then they told me the car was taken someone else left a deposit
Renee andBill were odd to deal with
I have a difficult time being negative but Burdick Audi... - MIB
I have a difficult time being negative but Burdick Audi is by far the WORST dealer I have EVER had the misfortune to encounter in my life!
It all started 5 weeks ago when I saw a 2 door coupe I wanted $128,000.00 Now one would have to say for Syracuse that’s a hefty summer car but, I have the cash so I tried to contact sales. 3 weeks later, 5 trips to the dealer and NO contact, nobody returned my calls.
Then I finally get through and some sassy office gal reads me the riot act when Im ready to write a check for a toy!
Week 4 - I get an appt. to see the car up close they called it. All I wanted to do was write a check and go home.
it rained that day a message I should have seen. I called back today and the message said for a great sales experience press 2.
I did then a male answers the phone and I asked for Nate. The male on the phone asked with a attitude, what is this call in reference too? I had a friend in the care who owns the most expensive Audi in NYS. He looked at me in absolute disbelief. I said to the male are you serious? He said yes
I responded this way
I have been trying to buy this car for 5 weeks just write a check and go home. The message said press 2 for sales and I did and then I asked for Nate and you demand to know what I want?
He then said oh ok
Now if I can’t write a check for a $128,000.00 Audi then what happens when it needs service do I have to send it to Germany?
Then to make matters crazy I die on hold.
The worst auto dealer ever in my life! I own 2 helicopters 1.7 million each and when they need service they are at my home in 4 hours. I don’t ask for any special treatment just treatment!
I’m sorry but people need to know
Never again! They just charged my husband $680.00 for an... - Liz M.
Never again! They just charged my husband $680.00 for an inspection and oil change. Although he only checked inspection and oil change when he made his appointment online he was advised he needed a "35,000 mile service" which apparently equates to $470.00 in labor to change spark plugs and the oil. Oh wait, they lubricated the door handles as well. Huge loss for them.
Brought car in, paid for it, said it wasn’t covered under... - ibafilfan
Brought car in, paid for it, said it wasn’t covered under insurance warranty, $2000, took to another dealership, said it wasn’t fixed at all! Then went to pick up car and wasn’t ready!
First time with Audi, and wow, what a great experience.... - chris
First time with Audi, and wow, what a great experience. Scott helped us find exactly what we wanted (in fact, we ended up with even more than we had hoped for). The car is perfect, and all interactions with the folks at Audi of Manhattan have been great. Based on the beautiful A3 we are now driving and the great service from Scott, we are going to be part of this dealership for a long time.
Recommended unecessary service - loveaudi
Be very careful with their service department. They were quick to recommend unecessary services in addition to the initial problem. In the end they were unable to correct the initial problem and simply said that the engine needed to be replaced. Shows me that they are more concerned about generating revenue that helping the customer. Find yourself an good independent garage!
No help at all - Tunatomj
Salesman was smug and rude, having sought help for minor issue with vehicle recently purchased from another dealer. Storm motors was in the area at the time. When I asked dealer if he had any ideas what I could do, reply was, "should have bought the truck here." That was it. No help at all. Left with a window that wouldn't close and chance of rain. Sounded like sour grapes to me
In New York