Great experience with Mohegan Lake Audi and Ron Jacobson - SFF204
Ron Jacobson is wonderful to work with. He is professional, prompt, thoughtful, and not at all pushy. He is straightforward and works with you to get the job done. I look forward to working with him for a long time to come. Have gotten two cars from Ron and referred a family member who is also now a happy customer.
Why I’ve become an Audi person for life. - BRIGGS
I’ve just arranged for my second consecutive Audi lease. Once youve come to understand that you’re an Audi person, your challenge is to find the right Audi dealership and sales person.
I was fortunate to have met and worked twice now with Melissa Dietmaring at Classic Audi in Eastchester, New York . Melissa is always focused on my interests and needs. I’ve never felt that her making a sale was more important than making certain that I’d be happy with my vehicle. I never felt even the slightest sales pressure.
What’s more, Melissa is a true professional. She knows the vehicles and can answer all questions; or, she can quickly find the answer. Most sales people talk more than they listen; Melissa listens more than she talks. I get the sense that her primary mission is first to understand what I want in a car before even trying to suggest a particular vehicle for my consideration.
Because of Melissa Dietmaring’s combined professionalism and persona, I’ll soon be driving my 2nd Audi. And, I know I be back again in theee years.
James Briggs Murray
Smooth Factory Order - BfloS5
Visited the dealership and met David. I shared my desire to obtain a certain car loaded with specific options. After an unsuccessful regional search of dealerships, it was decided that my best option was to place a factory order.
From the initial generation of the order to delivery, David was professional, knowledgeable on the steps in the process and very responsive to all requests via email and text.
I definitely plan to work with him on future purchases!
Top Reviewed Specialists At This Dealership
Audi Brand Specialist
Porsche Brand Specialist
Great experience - Linda
Wonderful experience. All people we dealt with were friendly and very professional and helpful. Karin was the best car salesman I ever dealt with. Everyone was responsive. Highly recommend Audi of Smithtown.
High-End Luxury Experience - Andrew Marino
Everything I'm about to write about Rafael could be said of everyone I've worked with at Audi Hawthorne: Rafael was knowledgeable, enthusiastic and a delight to work with. His was a low-pressure approach, clearly outlining the features of the vehicle and allowing for an excellent test drive on multiple terrains. He offered a test drive right off the bat and I was hooked; the S5 is a beautiful machine (with so much technology that they have an assigned Tech Expert walk you through the systems; mine was Ed, another gem in a dragon's heap of gems). A lot of what I said could be said of any luxury dealership, but what sets Audi Hawthorne apart, I think, is the warm embrace you receive, like you're a friend or a family member, or have recently been inducted into a rarefied membership: for example, Rafael took pictures of me with the car when i went to pick it up for me to share with friends, family and Facebook (and other social media. Getting my first high-end luxury vehicle was an event for me, and Rafael, Jordan (the financial expert), Ed and the entire team at Audi Hawthorne made the experience just as luxurious.
Audi Delivery Specialist
Audi Brand Specialist
Internet purchase of new Q7 Prestige - PAS
Negotiated on line/ phone to confirm deal from another city. Stopped on way to sons town, on way back picked up the new vehicle to my city. Wonderful and accommedating, made purchasing a new vehicle a better experience? Everyone was great to deal with!
Very helpful in guiding us with a new purchase. - Mrb
Rich guided us with finding the perfect car for our needs we drove from the dealer lot with a brand new car. They gave us s very fair market price for our trade in.
Audi Lynbrook an Exceptional Organization - thegoldguy
Rennoy Moore, the gentlemen from whom I leased my Audi A5 Convertible, was extremely accommodating and helpfful and turned what often is a very stressful experience into a pleasant and satisfying experience. I would highly recommend him to friends and family and look forward to working with the service department as needed. A special shout out to Coldit Thompson who stepped in with a big assist when Rennoy was giving us a tutorial on the workings of out vehicle. He went beyond the call of duty and is an extremely polished good will ambassador with an encyclopedic knowledge of Audi vehicles. Audi Lynbrook should be proud to have such quality people in their employ as Rennoy Moore and Coldit Thompson. Helene and Steve Miller In case Inhave any difficulty in awarding Rennoy and The Organization the Top Rating it's FIVE STARS!
Excellent - Victoria E Vogelman
Marc is always promptly responsive to any inquiry. He is highly professional and extremely well versed in the audi product line. We have leased multiple audi models over the years , in no small part due to the confidence and trust we have for Marc
Excellent customer service - Danip
I came to Atlantic Audi in search of a used car. I was introduced to Anna who was extremely honest and helpful. I had a few concerns that she took care of and made sure I was happy before leaving. The entire team was helpful, honest, and easy to work with. I highly recommend Atlantic Audi!
General Sales Manager
Second round of excellent experience - KdB
bought my second Audi at Southampton Audi, this time from Tom Channing ( who regrettably is now with Porsche only), as before all over an excellent experience. Love my experience with the Audi service team as well, which made me decide for a second Audi over a Volvo to begin with. Of course, love my new Q5!
Karel de Boer, East Hampton
First time buyer experience - Ceslav
Got a 2018 Audi A4 2 weeks ago best experience I’ve had with a dealership! My sales person was Richie Bauso extremely helpful with everything accommodated me with everything that was needed since this is my first time buying a car from a dealership I appreciated everything he do to make it a pleasant experience! Will def. be returning when it’s time for a new car!
"Old-Fashioned" Service - Great Job! - Bob S.
I was very pleasantly surprised with the service recently provided at Schmitt's. This is my first leased car, and they have been very helpful and courteous every step of the way and have answered any and all of my questions. All of the staff have been very friendly, going out of their way to make me feel like a valued customer. From the time I phoned to make an appointment, speaking to a very friendly clerk, to the short time I spent in their comfortable customer lounge area, and complimentary car wash, I felt very welcomed and part of the "Schmitt's VW family". The staff was actually happy to see me and thanked me for my patronage! That made me feel very good about my lease and my relationship with them, and it reminded me of the kind of 'throw-back' service that you used to get - when businesses cared about you and the customer came first...! THANK YOU for treating me like you really cared!
Great Experience at Legend of Amityville - PaulD
Went out just to look and came away with a brand new Volkswagen Tiquan . Our sales person Brian was great, very helpful . Took us through the lease and associated paper work in no time . Steve Cottage our Finance Manager also very helpful . Had my Tiquan the same day and love the car and the deal we got . No complaints at all . We felt as if we were the most important customer they had all day.
Service repair - Joe
Very courteous and professional. Jason the service manager was great helping out with minor issues.
All was corrected in the end. Highly recommend service in dealership.
Easy Works - EZSwinger
We were considering a BMW after 2 A7 leases. Went to the dealership on 57th Street. waoked around for 40 minutes without a hello. Thinking that they did not want our business, we went back to Manhattan Audi. Met with Levani (leased last car with him). Always treated like a friend there.
Showed us the 2017 A7 (with the performance package). It's simply another amazing Audi product. Took A7 #2 into the shop. Levani transferred everything over to A7 #3. He then spent an hour going over the new features of the vehicle. It was an easy and pleasant experience.
Would highly recommend both Levani and Manhattan Audi.
Recommended unecessary service - loveaudi
Be very careful with their service department. They were quick to recommend unecessary services in addition to the initial problem. In the end they were unable to correct the initial problem and simply said that the engine needed to be replaced. Shows me that they are more concerned about generating revenue that helping the customer. Find yourself an good independent garage!
Very poor service department response - Molly4330
Very disappointed in the service department at Roger Burdick Audi. My 2016 Audi has paint peeling on the front bumper. It's been a month since the service department inspected the problem and still no response on the solution. Apparently they are waiting for the Audi rep to look at it? Meanwhile the paint defect is getting worse.
Above and Beyond Expectations - Q5 Lover
We recently purchased an Audi Q5 and found our experience at Maguire Audi to be a pleasurable experience from the time we were greeted in the showroom to the time we drove away with the Q5, Our sales consultant, Colby Newlen, was an exceptional person to deal with. He was very personable, knowledgeable, and an excellent representative of Maguire Family Of Dealerships. We can easily say we enjoyed meeting him and working with him in order to purchase the new Q5. Can't forget to mention he was super sweet too. He was quick to realize we knew what we wanted and found it for us. We also want to mention Rick Russo who was also a super person to deal with. He was very helpful and could answer any questions we had. They both need to be commended for a job well done. Maguire Audi is lucky to have these two employees.
I called the dealership two days later and asked for Rick and told him I hated the Q5 and wanted to bring it back. Without hesitation he replied OK. I laughed and said I'm just kidding I love it. Maguire's has a 3 day/300 mile money back guarantee, whichever comes first and Rick and no problem honoring that guarantee, Colby and Rick have such a good sense of humor that I had to try something.
I would highly recommend you visit Maguire and ask for Colby. I guarantee you won't regret it. He gives a 110% and a few laughs too.
No help at all - Tunatomj
Salesman was smug and rude, having sought help for minor issue with vehicle recently purchased from another dealer. Storm motors was in the area at the time. When I asked dealer if he had any ideas what I could do, reply was, "should have bought the truck here." That was it. No help at all. Left with a window that wouldn't close and chance of rain. Sounded like sour grapes to me
In New York
Mohegan Lake Audi
Sales and Leasing Consultant
Audi of Smithtown