125 New York Nissan Service Centers

Very friendly and efficient. - joanbarto

Very friendly and efficient. Explained exactly what they are going to do and told me how things went. Wait time was extremely acceptable.

Always a great experience. - judybayer

Always a great experience. Staff is friendly, efficient and knowledgeable. It’s a pleasure doing business.

The dealership was good I had a few discrepancies I spoke - Rossi505

The dealership was good I had a few discrepancies I spoke to the dealership mgr and we ironed it out.The service manager Carmine Pennella was was very helpful to help when the knuckle head that was supposed to write me the work order and he didn’t do it Mr Pennella took over and straightened out that management material

Very friendly and professional. - Pt1028

Very friendly and professional. I have been taking my Rogue for services here since I purchased my car in 2019

Your whole team did an excellent job. - jacques_cote1@msn.com

Your whole team did an excellent job. They have always been very polite and professional.

The dealership employees were very nice and - Annestevens

The dealership employees were very nice and accommodating. The problem was discussed and fixed the next day , so I was a happy customer in the end, which is all that matters!

I purchased a used vehicle from Accurate Auto and Truck - skatehispeed

I purchased a used vehicle from Accurate Auto and Truck Repair and was very impressed with their professional service and unique approach to the selling process. 1. This dealership totally believes in low pressure sales. They allow you to take your time looking at a vehicle without any high pressure sales pitch. In event you would like assistance they are right there ready to address any questions or concerns. I found this to be a relief because in the past, I would visit a dealership on a day they were closed (Sunday) in an effort to avoid the high pressure sales pitch. 2. For the first time ever (and I have owned a lot of cars), the dealer put the vehicle up on the lift and spent more than one hour going through everything with me. I couldn’t believe it especially in this day and age! This alone, set them apart from any other dealer from which I have purchased a vehicle. 3. After you purchase a vehicle, anything that may go wrong within a reasonable amount of time gets fixed at no charge. When you return for routine maintenance in the future or any type of repair, they are honest and straightforward from the get go and employ highly skilled mechanics. 4. They back their work with a guarantee and offer affordable auto repair. 5. As the saying goes, “If it sounds too good to be true...it probably is.” Well this is definitely NOT the case with this dealership. I sincerely they have the best sales and service in the Oneonta NY area bar none.

I simply asked for pictures of the truck, ZERO response! - Mustang

I simply asked for pictures of the truck, ZERO response! Don't waste your time with them.

Unfortunately this is my second time using their... - morethenwords88

Unfortunately this is my second time using their services. They are wonderful. They try and make a terrible situation into a better one as much as they can. They are helpful from the law aspect, to rental to loaner and of course their expertise - the car. Yes sometimes they are difficult to reach but it is worth the trade off in the end. I highly recommend them for their expertise as well as their personalities. A+ to Yossi and Zach and your staff.

Alex is awesome & so knowledgeable! - Romaneye15

Alex is awesome & so knowledgeable! Took both cars here & 😃 with the service! . A+ Will be back again.

A few month ago when I came to service my car, Tracy was - DarleneT

A few month ago when I came to service my car, Tracy was the person I talked to in the service dept. Durning our conversation she was rude and disrespectful. The next time I came in I went and talked to the service manager about this issue and in return I ask that Tracy when I come in for service not be the person that helps me. Yesterday I went in for service I talked to Vinny, when I went to pay while talking to Vinny, Tracy was there and kept interrupting us. So, therefore this tells me that this issue never got resolved so therefore I will not be coming to Burdick Nissan any longer. Terrible Customer Service! DarleneT

A pleasure to deal with the Director and the service - Hnisca64

A pleasure to deal with the Director and the service advisors very knowledgeable and extremely helpful a pleasant experience with great service

Frank & Sons is a wonder place of business. I would... - Goldlj

Frank & Sons is a wonder place of business. I would recommend them to all of my friends and business associates. They did a excellent job. Very professional job.

My vehicle showed a warning of "A/C off due to... - Martin Soloway

My vehicle showed a warning of "A/C off due to temperature of engine" I brought it in to be checked out (Under Warranty). The technician after teleconferences with GM was unable to correct the problem. I was asked to leave the vehicle over night, but GM was still not able to come up with a solution to the problem. After a few days, Rick called me and told me to bring in the vehicle, at which time the computer was replaced. I thought the staff at Grand Prize tried very hard to solve the problem and worked very well with me. I therefore think a "Good" rating is proper under the circumstances described.