56 New York Subaru Dealers

I just bought a used car from Bill Kolb Subaru. - Jmiller8345

I just bought a used car from Bill Kolb Subaru. Howard Bonfield was my salesman who was extremely knowledgeable and very professional. I have used this dealership and Howard for several cars. Always a great experience and the staff is amazing!! Highly recommend this dealership and Howard.

Great customer service. - Arleenmp60

Great customer service. Marie Marshall has been my salesperson for the last 4 cars I purchased at Grand Prix Subaru. Marie is very knowledgeable and helpful in purchasing a car.

Nick was really amazing- he even responded to an email - Karen Bowley

Nick was really amazing- he even responded to an email with a call on a Sunday night ( and this was AFTER we took possession on the car! We appreciate the work of his team-especially the young man who was so patient explaining the tech and getting my phone to cooperate! Also Ms.Kelly was very clear and efficient on the paperwork side. She even shared some good information about the old lease that will be helpful in getting a refund- that’s going beyond since the old lease was out of state. We don’t recognize the names on the next question (Mikaela and TCP????)so we will leave that blank. It might be helpful to put name and title next time.

Everyone I met were Professional, courteous, welcoming. - catherinejohnides

Everyone I met were Professional, courteous, welcoming. I knew immediately all were willing to go above and beyond what a customer would expect to make my experience successful.

I highly recommend Competition Subaru's service - tjlucks

I highly recommend Competition Subaru's service department. Service Manager Chris and Service Advisors Joyce and Tommy go above and beyond to make the experience positive. I have been servicing my Subaru's with them for more than 8 years and have always been more than satisfied with their friendly and courteous treatment, pricing and quality of work. They deserve 5 stars!

This was the best and most enjoyable experience I have - mdol1

This was the best and most enjoyable experience I have had buying a Subaru Legacy at this dealership. Special thanks to Naile Telic for this excellent service.

We stopped in to just look at offers but wound up - Dan

We stopped in to just look at offers but wound up purchasing a 26 Ascent! Sales person Alesha Bailey was professional sincere and interested in our needs as well as excellent in setting up our new Subaru. The financing office staff was marvelous as well. Extremely satisfied and first vehicle we have purchased in NY over the last 30 years. Della made it painless and affordable. Consider Della in any future vehicle purchase as will I.

Very accommodating and helpful. - Joan S.

Very accommodating and helpful. Easy to work with. Would definitely recommend. Rates are in line with other dealerships. They try hard to please.

There are some wonderful people at Goldstein; I've - Nhofstadter

There are some wonderful people at Goldstein; I've purchased three Subarus from them, since moving upstate, and have been happy with all their departments. Although maintenance costs are cheaper elsewhere, using their service department will get things 'right' the first time.

Nice service. - lorena

Nice service. Tanya was fantastic! Willing to accommodate with rental needs . Explained the things that needed right away attention and the ones i could wait.

Service advisor Devin was friendly, helpful and - Davidk35

Service advisor Devin was friendly, helpful and knowledgeable. Waiting area is clean and very comfortable.

Bought my very first Subaru here last year, and I am so - Polla

Bought my very first Subaru here last year, and I am so happy! It's a wonderful vehicle, and I'm really enjoying it! But along with that came such friendly, welcoming staff with some real knowledge and expertise. I never felt pressured or coerced by the sales associate like I have in the past. I recommend them to all who I know are searching for a car or SUV. And the fact that they have an actual dog park on the property is the icing on this very well-baked cake! Thank you to all at West Herr Subaru of Lockport.

I purchased many cars in my lifetime and the team at - Beach Bum

I purchased many cars in my lifetime and the team at North Coast Subaru made the experience a pleasure. The manager, James Lupo ensured that the entire process was hassle-free and respected my time. WI would highly recommend. Thank you James!

I went out to find a new car because my lease was - oonagoona

I went out to find a new car because my lease was expiring. Thought about another make, but I returned to Subaru, because of the great help I got from Tony Bovino! Tony deserves a ten star rating because he kept a Subaru customer a Subaru customer!

I was able to get in touch with the BDC department. - Carl & Brendan

I was able to get in touch with the BDC department. (My wife is a teacher so she barely gets time to do) I was delighted by the amount of information I could get from them just with one call. The gentleman I spoke on the phone his name is Kyle. He truly went above and beyond to get my wife everything she needed. Very professional and respectful. Able to accommodate my wife's schedule and mine to get an appointment. However, once we went to the store, we were not able to meet him in person because the salesperson told us that he just works in the BDC department. We wanted to thank him directly. Hope he also got the tip we left for him. Otherwise, thank you Bill for going over the many features of car we were looking to buy. Highly recommend Bill when purchasing a Subaru. Love, Carl and Brendan.

Overly expensive (Over $300) for an oil change and - hankaberle

Overly expensive (Over $300) for an oil change and inspection! 3 hour wait times and a 2% surcharge for using a credit card. I originally bought my car here when it was Colonial but now as Curry, they no longer value their customers. They used to be a friendly and caring place to go to but no longer.

Awesome! - Darlene Waldron

Everyone here is so kind, courteous, and helpful in whatever you need. Whether you are buying a vehicle or getting one serviced--they are great!!

Mark Mcbride was again so helpful when I brought in my - Satisfied customer

Mark Mcbride was again so helpful when I brought in my vehicle. I called with a dead battery this morning and he advised me. When I brought it in, it was fixed in under an hour and he ran it through the car wash. He checked 2 key fobs to make sure they were charged. He always tries to get us the best price and schedule me when I can have a loaner. I asked my husband is there anything you want to tell Mark and he said , " No you're in good hands." If companies try to steal your employees don't let this one go! In addition the whole team there is equally amazing and I enjoy receiving the videos taken when you fix my car. Cindi F.

Every thing fell into place, very happy about my results - radexter55

Every thing fell into place, very happy about my results at Romano Subrau as my Dealership

Great agent, great car, great price, BUT... - SEO74

Erica, my sales agent, was friendly, patient and attentive. My kids actually loved the vehicle. Oh, and I believe I paid a fair price. Otherwise, I am fairly disgusted with Benedict. I live 40 minutes away, and Gordon didn't bother to really check on the vehicles I called about. It was two hours between our phone conversation and my appointment, and when I arrived he told me one of the vehicles actually sold the night before. I return the next day thinking I am going to complete a purchase with Erica only to discover a bank transfer (on my end) hadn't gone through. Again, 40 minute drive over, I didn't know what to do. I am discussing financing and personal options with Erica when Paul appears. He introduces himself as the sales manager, and he tells me to call if I have any questions, literally dismissing me from the dealership. Banking all settled, I return again the next day, and this time it's the warranty lady who merely grunts an "Ok" and walks away when I decline purchasing a warranty. No "Have a nice day," no "Are you sure?" Just nothing. Erica and I finalize my sale, and Erica walks me out to my new car. Paul, who is across the room, never acknowledges my existence. He doesn't approach me, he doesn't thank me for my business. He cared enough to kick me out when he thought I didn't have any money, but can't lower himself to shake my hand and appreciate that I came back and gave them my business. As for the vehicle itself, it hadn't been gone through, touched, detailed since before quarantine. The only thing they did between my test drive and purchase was clean off a bird dropping. The fluids weren't topped off, and the gas tank was at half. There are even a couple specks of paint chipped on the hood (most dealers would have touched that up). It's a 2019 so everything's relatively good, anyway, but the old-school buying a vehicle (even used) and feeling like you came straight out of the factory is apparently not a thing anymore, at least not with this dealership.

I bought my 2024 Subaru Impreza in July and recently hit - Marcus V

I bought my 2024 Subaru Impreza in July and recently hit 6K miles, prompting me to seek my first oil change, tire rotation, and a safety recall fix. After checking with various local Subaru dealerships, including Goldstein, Mackey, North Country, and finally Capitaland, I chose Capitaland due to a friendly and competitive service from Barry. I scheduled, dropped off the car, promised a 1.5-hour service and received a prompt call for pickup. Upon returning, I found the car ready but was disappointed to discover grease/oil stains on the driver's seat, oil/grease/dirt and scuff marks on the door sill, oil/grease/dirt on my new Weather Tech floor liner, and fingerprints on the windshield where the service reminder sticker was placed. Despite always keeping my car well-maintained, I had to address these issues with Darrel and Tony from the service desk. Although the problems were promptly resolved and I received an apology, the experience left me disappointed and frustrated. Vehicles are very expensive and when we place them into the hands of a dealership, a certain level of trust is granted. We customers expect that our investment will be respected and cared for with the utmost attention to detail. To add insult to injury. This morning, I noted oil/grease residue on the beige headliner of the driver side grab bar area and so I got to spend an hour of fun on my day off, cleaning up the grease. The service department is the heart of a dealership; the brand as a whole. Service is an opportunity for dealerships to highlight their strengths, technical skills/knowledge, attention to detail and respect for the product and their customers. Such experiences do have a negative impact on future purchasing decisions and it's unacceptable for people to spend money and have their vehicle disrespected. - Reusable/Washable Seat covers? - Paper floor liners? - Watch for placement of boots and hands? Is anyone in the service department performing a once over of a customer's vehicle to ensure everything is acceptable before the customer signs paperwork, pays for service and drives off? Overall, this was not a good experience and I'm hopeful this service department can do better in the future. If so, I will update my review to reflect the experience.

Very knowledgeable and friendly Salesman knows his cars - Bowerselbb

Very knowledgeable and friendly Salesman knows his cars and isn’t pushy I was treated very well

very disappointed with customer service after buying a - hsommers

very disappointed with customer service after buying a used vehicle, after waitin a day still no inspection and no follow up from sales

Alex was very helpful and was not pushy. The dealership... - wrc80

Alex was very helpful and was not pushy. The dealership is in a nice area of Ithaca.

I have been a customer of Royal Auto Group for 5 years - JUAN CALVO

I have been a customer of Royal Auto Group for 5 years now. Just leased my 3rd auto from Royal and always have a great experience. The reason for my great experience is due to one employee ( Salesman) Michael Howell. He is the reason I keep coming back to this dealership. He made my lease return and new lease so easy and hassle free. He is extremely knowledgeable with his products and features. He is not only a professional at his job, but also a kind man and willing to go the extra mile to take care of his customers. If you need or just looking for a new or pre owned vehicle, then this is where you go and who you need to see.

Pay full price, very little to choose from, etc. - Customer

I bought a 2014 new Subaru. Salesman told me they don't negotiate price but that they would take great care of us (as in exceptional service.). I wanted to buy local and have good service so I paid the sticker price. I took the Subaru in for a $70.00 oil change and waited 2 1/2 hours! If I hadn't gone to the "service" counter I'd still be there waiting. Why would I want to recommend a business that just does not care about building relationships with customers from their community?