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They were an absolute pleasure to work with! No problems... - col1783
They were an absolute pleasure to work with! No problems and only 30 minutes to pick up my car!!
Top Reviewed Specialists At This Dealership
Certified Sales Consultant
This is the first time I had a bow on my new car by the... - angelakrmr
This is the first time I had a bow on my new car by the dealership my sales associate was courteous and attentive he met me outside and went through each feature step by step I add m truly satisfied and very happy with the way I was treated
This experience was one I will remember. Everyone was... - rjcav11
This experience was one I will remember. Everyone was honest and straightforward. I was prepared with questions and Frank had the answers. The staff was knowledgeable about the vehicles and made sure I was getting what I wanted.
Salaried Sales Consultant
SENIOR SALES MANAGER
Great service on my 2011 subaru Forrester. Nancy was... - AD
Great service on my 2011 subaru Forrester. Nancy was very friendly and knowledgeable. Caring customer service department. Clean environment. Easy drop off and pick up.
I had been shopping around for a Subaru Crosstrek... - Brian
I had been shopping around for a Subaru Crosstrek Limited. Donaldsons was the winner. Many thanks to Zaak for a smooth and pleasant experience. Thank you to the finance department and the entire Donaldsons family.
very nice dealership and easy to talk to. It is A good... - KC6
very nice dealership and easy to talk to. It is A good exprience go to this dealership
Sales and Leasing Professional
My service provider Danielle was courteous and... - John G
My service provider Danielle was courteous and professional. The service as always is top notch.
This is my third Subaru and I have always used this service department
Excellent dealer ! I’ve used them for years. In 2019 I... - Darrin
Excellent dealer !
I’ve used them for years. In 2019 I purchased three vans and a pickup truck for my business and an explorer for personal use. This year 2021 I purchased another van for business and another explorer for personal use. Great experience with all. I highly recommend this dealer.
Sales Consultant - Ford/Lincoln
appointment was a breeze. Friendly, courteous, prompt... - AMH20
appointment was a breeze.
Friendly, courteous, prompt service.
Ernest, Marc, Patricia are always helpful & pleasant.
The coffee & snacks are great fully appreciated.
Subaru Sales Professional
I was very pleased with the customer service that I... - DCRUZ222
I was very pleased with the customer service that I received, and appreciated the recommended service repairs, however I was disappointed that this dealership does not allow customers to wait for their vehicles, also the multi-point inspection was not very accurate. I had a blown fog light, and no mention was made about that, or recommendations to replace it.
Everyone is focused on making your appointment a pleasant... - PCBAXTER
Everyone is focused on making your appointment a pleasant experience from the moment you pull in someone greets you, you go inside and are greeted again. No waiting line. Excellent quality service
General Sales Manager
Great experience with all the personal. Sales consultan... - maria.scianablo
Great experience with all the personal.
Sales consultan Meeza O" Dair was exceptional always attentive, responsive and knowledgeable. Returns phone call promptly and professionally always making us feel that the attentiveness and service does not end the moment we leave the dealership.
Good service. Everyone was very courteous and answered... - davis
Good service. Everyone was very courteous and answered all my questions. They had to search for the car I wanted at other dealerships. It took awhile but one was located. The financing terms were clearly explained. My salesman took his time in showing me everything about the features in the car. I was very pleased .
Great Service.Have had nothing but exceptional... - GuaranteedHR
Have had nothing but exceptional relationship with North Country Subaru.
They are informative.
Have been doing business with them for years and plan to continue.
We are extremely happy with our new Forester. Bill... - Marleygirl2
We are extremely happy with our new Forester. Bill Colegrove was amazing. His knowledge and enthusiasm are exceptional. He is a true asset to the dealership!
I was strung along by a local dealer. Reconnected with... - mde2kayak
I was strung along by a local dealer. Reconnected with Theresa Scott who maneuvered a 'perfect deal'. Victor store had a great vibe. Efficient too.
This is our third time leasing a Subaru Forester. Each... - mrbanjones
This is our third time leasing a Subaru Forester. Each time with the assistance of Phil Formica. We found Phil extremely pleasant to work with as we made a decision to lease our new vehicle. He takes the time to explain all aspects of the leasing process and listened closely to our questions and concerns. We, whenever possible, recommend Phil to our family and friends who are in the market for a new or used vehicle. We cannot speak more highly of Phil.
Our salesman Chris was great took time to help us hook... - dougcjustducky
Our salesman Chris was great took time to help us hook Siri’s and help with password and showed us everything on the car and how to work them
Steve Zinaman was a great sales man we had a great... - Tejeda
Steve Zinaman was a great sales man we had a great experience purchasing our family car. Strongly recommended.
I was very impressed with great customer service I... - Ortiz3594
I was very impressed with great customer service I received from Michael Ziegler today at West Herr Subaru!
Knowledgeable, great customer service...overall great... - N
Knowledgeable, great customer service...overall great experience...new guy but made sure he got the answers I needed.
Great customer service BEFORE the sale from Paul.... - Call
Great customer service BEFORE the sale from Paul. Answered a few questions after the sale then told me he'd refer my questions to someone else. That person never contacted me.
Emailed both the General Manager and the Subaru Manager and never received a reply from either. Guess it's all about the sale.
Check your paperwork - somehow the numbers change from the quote to the final bill of sale in areas that you wouldn't think to look at (that's on me).
I'll be dealing with Van Bortel from now on.
Appreciating you Steve,and Albert for taking the extra... - dm61
Appreciating you Steve,and Albert for taking the extra step in helping me. I am a Loayl Customer to Northcoast Subaru, and my transmission had issues. All was taken care of with no issues because of these two.
I thank you!!!
Thank you to Tim Young for being such a thoughtful and... - TE
Thank you to Tim Young for being such a thoughtful and helpful service advisor. He is the best there is! Well worth the extra miles to head down there.
My husband and I leased a Subaru Forrester and we were to... - Richard and Patricia Minota
My husband and I leased a Subaru Forrester and we were to pick it up on Saturday, September 4 at 10 o’clock Their was a little mix up not on the dealers side, which meant our car would not be ready until Wednesday, we would have been with out a vehicle. They said don’t worry about this at all, we will make it happen and they did!! Sean Abbot took over for our salesman who was on vacation. Sean contacted our Insurance agent, had the car inspected, washed and cleaned. Sean made the vehicle perfect for our appointment with the orientation person to take over and teach us how to drive this beautiful new vehicle. Every person on the sales floor went above and beyond to help us, but it was Sean that did it all he helped two VERY senior citizens.
This has been a wonderful experience for us and would definitely encourage anyone looking for a Subaru to go to Bill Rapp this is definitely the place to go! Thank you to all who helped us. We appreciate all of you!
We have never leased a vehicle and Ed Nunez made sure I... - roesle9948
We have never leased a vehicle and Ed Nunez made sure I chose the right car for my family. Having always bought used cars I was very apprehensive to commit to a new vehicle. Well Ed was the best, very personable and informative and our fears were put to rest. For my first new car in 50 years the Crosstrek is awesome. Thank you to Ed!
Wonderful, professional service. Extremely helpful and... - Stephanie Sargent
Wonderful, professional service. Extremely helpful and accomodating.. Felt as though I was very important and that the were sincere, It was obvious that they enjoyed their job.
My friends had purchased two vehicles previously from... - JeanL
My friends had purchased two vehicles previously from East Hills Subaru’s Anthony Applewhaite, and highly recommended him. When it was time for me to bite the bullet and purchase a new used car, they introduced me to him. I am very glad they did!
Anthony spent time getting an idea of what I was looking for price and feature-wise. He patiently gathered information, and then it was time to go out and look over potential possibilities. We quickly narrowed it down to two cars, and although almost the same price-wise, one clearly had the advantage of a premium package and therefore more bells and whistles. He explained the many features and set up the Bluetooth for my phone. I am so glad I took my friends’ advice and had Anthony help me.
Although it was a busy day, Sol in the finance department was also excellent, taking the time to figure out the best deal he could get for me with monthly payments that wouldn’t break my bank.
All in all East Hills Subaru was professional and stress-free, from the time I was warmly greeted walking through the front door until I drove away with my new car! I highly recommend the great team at East Hills Subaru!
I have always been treated with the utmost courtesy.... - wbookhout
I have always been treated with the utmost courtesy. Service has on the most part done in a timely manner I certainly have no complaints.
I had the best leasing experience at Island Subaru.... - Maria G
I had the best leasing experience at Island Subaru. Jonathan was very professional, caring and did not waste time, paid attention to details and made my day! I absolutely love my new Subaru. Thank you, Jonathan, and thank you, Island Subaru!
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